I’ve ordered a number of things from Martin Lynch over the years including used kit. Everything has been good quality and delivered quickly and well packaged. I’ve not had a problem so far so Custom... See more
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Company details
Written by the company
ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.
Contact info
Wessex House, Drake Ave, TW18 2AP, Staines, United Kingdom
- 0345 2300599
- sales@hamradio.co.uk
- www.hamradio.co.uk
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Very straight forward purchase
Very straight forward purchase and equipment arrived within a few days here in Australia. Very happy with the result.
Prompt service and dispatch.
FTDX101MP , I’m blown away
I have bought quite a lot of radios from ML&S, they have all been great , service is amazing, well packaged , always great, but I was never blown away by the radios , I only thought they were good, until I took the plunge and bought the Yaesu FTDX 101MP, wow, the holy grail of radios, it’s picking up signals I could never get before , the noise it is reducing is unbelievable, now this is a keeper , my wife hasn’t noticed it yet and will soon go crazy, but it will be worth it, it cost a few pounds , but it’s the big daddy of them all, I am completely blown away and wish I had bought it 5 years ago, thank you ML&S . M7PJD
Another addition to the shack
I have graduated to a foundation licence recently and have always bought my products from martin lynch so my recent purchase was a topbytes dx spotter pro it is a great item and very pleased with it although it didn't have all the bands I wanted but after a word with guy at topbytes and an update it has everything I could want ! Am very pleased with it a great product and well worth the money ! I also recommend buying the stand too thankyou everyone at ml&s and guy at topbytes for your help 😀
Excellent Service - Recommended
I purchased a radio from these good people communication from the was great from the off and the radio arrived quickly and well packed. All good I had a minor issue with one of the cables with the radio and a replacement was sent out that day for next day delivery I am now fully working again and loving it. In a nutshell delivery, service and communications all excellent. Thank you.
great service by tony was a bit nervous…
great service by tony was a bit nervous going in to store being not very knowledgeable.
Will come back once I've passed my foundation licence
thankyou
a brilliant easy to use platform…
What a brilliant easy to use platform it brings ham radio to the modern age.
Just what we need
Great service as usual
Great service as usual, and very speedy delivery. Also very pleased with my order of the CWMorse twin paddle key...Many thanks Russ G0 OKN.
Consistently great service
Consistently great service. Good prices, fast, tracked delivery
Fast delivery with Royal Mail
Fast delivery with Royal Mail. I would always pay extra for Royal Mail as there is always a problem with other carriers at our address.
Top quality seller
Top quality products and very fast delivery. Helpful online staff and good prices.
HRI200, The correct item arrived on time.
The correct item arrived on time and with tracking. It was well packaged. I haven't had the opportunity to test it yet as I am planning to set it up with my intermediate call sign which I hope to obtain in the next few weeks.
Delivered within 3 days of order
I ordered a Diamond shr805s stubby scanner antenna late afternoon on Wednesday and it was delivered today Friday morning. Thank you.
I highly recommend ML&S Martin Lynch & Sons.
Spot on service
Absolutely fantastic company to deal with. Items arrive on time, very helpful and responsive to emails. Cant fault them at all. Looking forward to visiting their shop soon.
Very competitive price and free…
Very competitive price and free postage, what's not too like?
Excellent service
Excellent service, many thanks, The Item I bought was not suitable for my needs, However I contacted ML&S and the staff were very understanding, I sent the item back, & I got a full refund, Thanks Again
Poor customer service
I placed an order for two, Tyt Md-441 walkie talkies and a programming cable. I contacted the company for support, I explained that I struggle with phone calls as I’m disabled and therefore needed support via email. I emailed them 4 days ago as the programming cable is faulty (it won’t connect via software they linked me too) I installed the drivers, I tried 8 different usb ports on 2 different computers, the software said failed to connect each time. The product was advertised as having voice security, yet you can’t activate it without the software and a programming cable, the cable feels cheap and I believe is faulty. Despite asking for no calls, they tried calling me 4 times, they don’t reply to support emails with any kind of support or help. I’m going to have to raise a PayPal dispute as the products are faulty and not working as described.
Update when a customer repeated the asks to not receive phone calls as they give her anxiety then the company ignored this and kept calling this alone is poor Customer service and discrimination. The company never emailed any software as they claimed. I informed the company that I installed the latest software and still having an issue. The latest software was on the manufacturers website. If this was Amazon they would have sent a replacement cable by now

Reply from ML&S Martin Lynch & Sons Ltd
Good price and prompt delivery
Just good service
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