ML&S Martin Lynch & Sons Ltd Reviews 

2,773
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times across various international and domestic locations as well as the extremely careful double-box packaging that ensures all delicate radio equipment arrives safely without any transit damage. Many people also appreciate the exceptionally knowledgeable staff members who always provide helpful technical advice, prompt communication updates, and outstanding customer support during every single transaction. Some people were dissatisfied with occasional shipping delays, carrier hold-ups at distribution hubs, or logistical hurdles encountered during transit. A few consumers additionally noted minor challenges regarding online ordering restrictions or specific product accessory feature limitations upon arrival.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting consistently fast and reliable shipping... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding support and helpful... See more

Product

Consumers find product to be positive, highlighting top quality items and competitive pricing. Reviewers... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and expert... See more

Order

Customers had positive experiences with order, consistently highlighting the fast turnaround times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ML&S (hamradio.co.uk) are always helpful and offer a very fast efficient and good service. ML&S are the main distributors for several major and important companies which means they are also very wel... See more

Rated 5 out of 5 stars

I’ve ordered a number of things from Martin Lynch over the years including used kit. Everything has been good quality and delivered quickly and well packaged. I’ve not had a problem so far so Custom... See more

Rated 5 out of 5 stars

I have dealt with ML&S before and as always a great company to deal with, they are a great help when looking for advice or information about something. Delivery is very fast which is a good thing, I... See more

Rated 5 out of 5 stars

Since I am on the mainland in Europe, I ordered my DX commander Signature 9 via ML&S. They took care of freight/transport and all customs paperwork. Delivery @home in 3 days. Excellent service. Thanks... See more


Company details

  1. Electronics Company

Written by the company

ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,773)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I live in Spain and ran into a problem clearing my device through customs. Paul from ML&S was kind enough to help me with the paperwork. Now the new transceiver is in my shack and I'm very satisfied.
Chris, EA5JJL

March 19, 2026
Advertisement
Rated 5 out of 5 stars

Extremely helpful to a returning SWL.

Extremely helpful to a returning SWL.

I had been looking at getting back to Short Wave and had been researching antennas and the one i went for was a LOG along with a few other items.
I was in communication with David and no question was too much trouble.

To say that im over the moon with the products is an understatement.

Thank you

March 17, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, either visiting their shop or ordering online. I’ve been dealing with them now for 35 years , certainly a company you can trust it’s a bit like dealing with good friends that you’ve known for years .

February 17, 2026
Advertisement
Advertisement
Rated 3 out of 5 stars

Immediately after ordering a product

Immediately after ordering a product, I ordered another related product. There wasn't a way to add them to the same shipment resulting in extra shipping and other fees.

Amazon will identify orders from same user to same address on same day (sometimes the window is only hours). That is your competition and in your case shipping is a big part of customer consideration whether to choose you.

January 18, 2026
ML&S Martin Lynch & Sons Ltd logo

Reply from ML&S Martin Lynch & Sons Ltd

Thank you for the slightly disappointing review. We did take both your orders but we didn't get any communication about combining the order. I'm sorry we didn't spot you ordered twice to combine shipping. Should you need to combine orders we are happy to do so but you must let us know at weborders@hamradio.co.uk or call us in store. We're happy to help.

Rated 5 out of 5 stars

Very easy to order online

Very easy to order online. The video was very useful in explaining how to operate and get the best out of the Morse trainer. Very fast delivery and item arrived well packaged.

January 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look