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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, most reviewers were let down by their experience overall. Many people observed a significant decline in product quality and comfort, noting that items like socks and underwear no longer last as long as they used to. Customers frequently reported issues with material durability, describing products as thin, weak, or poorly stitched, often leading to them falling apart quickly. Some also found product materials inconsistent or not matching descriptions, receiving different fabric compositions than advertised. Reviewers also encountered significant problems with product sizing, as items were often too small, rolled down, or shrank considerably after washing. Some customers received products with manufacturing defects like tears, holes, or missing components right out of the package. A few people were dissatisfied with customer service, mentioning difficulties in resolving issues or getting assistance.

What people talk about most

Product

People report negative experiences with product quality, with many reviewers expressing disappointment and... See more

Quality

Customers consistently express disappointment with product quality, noting a significant decline over the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hanes Tough and Durable socks are wimpy and poor. A couple years ago, they were good. Now they are a different blend, snagging, thin, uncomfortable and weak. Bought a 12 pack at Walmart, called Hanes... See more

Rated 1 out of 5 stars

I’ve purchased Hanes socks and underwear my whole adulthood and noticed the quality and comfort drastically decline. I can’t even get 6 months out of them anymore. What’s the deal? I’m jumping ship.

Rated 1 out of 5 stars

Your product is cheaply made, and it's expensive, For the fabric . I had bought on three different occasions, a size 7 large it rode down I had to keep pulling them up, I thought well maybe they're to... See more

Rated 1 out of 5 stars

I bought a 10 pack of Hanes briefs from target a few months ago and just recently threw them out in the trash. I have been a Hanes customer for many years, but the new product quality is just not the... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Underwear Store
  6. Women's Clothing Store

Information provided by various external sources

Shop Hanes.com Official Site for exclusive, bestselling and new styles. We've got men's women's and kids' clothing, t-shirts, underwear, bras, panties and socks. Look Who We've Got Our Hanes On Now!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

190 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.4

All reviews

(190)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dissatisfied

The men's T-shirts maybe very comfortable but they are to linty to wear in the house. They must be made with cheaper cotton.

August 19, 2016
Unprompted review
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Rated 1 out of 5 stars

Free Shipping not worth it

If you want your items in a reasonable period of time, pay for shipping, otherwise it may take weeks before you see it. E-mail said it was shipped on July 18. Tracking information shows it was picked up July 20. Their 7-10 free shipping doesn't start with the date of order. It starts when they get around to sending it. It took 14 days to get from North Carolina to Michigan.

August 1, 2016
Unprompted review
Rated 5 out of 5 stars

Free shipping offer

They had a free shipping offer for purchases above $50 -- and I bought ten BEEFY TEES! Been wearing those tees for years!

May 11, 2016
Unprompted review
Show reviews in all languages. (190 reviews)

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