Happy House Sitters Reviews 

42
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Connection with housesitters was prompt and satisfactory. Sudha and Manni did an excellent job looking after our house,cat and large garden.

Rated 5 out of 5 stars

Millie and Vinney were in the best hands! Our pets and house sitters were reliable, caring, and kept us updated with messages and photos, which gave us total peace of mind. The fur babies were happy a... See more

Rated 1 out of 5 stars

Recent experience was revolting with one disrespectful sitter told me how disrespectful she is with the past house owners becauseshe "thinks" the owners didn't trrat the pets right. Constantly comp... See more

Company replied

Rated 5 out of 5 stars

Happy House Sitters was recommended to us by a couple who are already Happy House Sitters but were unavailable. The number of suitable House Sitters available was most encouraging. We chose Saara Lam... See more

Company details

  1. House Sitter Agency
  2. Pet Sitter

Written by the company

We are Australia's professional and most trusted platform for house sitters & pet lovers alike. Explore today to find people as serious about house & pet sitting as you are!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42 reviews

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1-star

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Hasn’t replied to negative reviews

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4.4

All reviews

(42)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

customer service

I have found the customer service to be excellent. Whenever I have had an issue it’s always been quickly resolved.

June 7, 2025
Rated 5 out of 5 stars

Stephen was a pleasure to communicate…

Stephen was a pleasure to communicate with, took very good care of our home and much loved dog. We arrived home to a clean house and happy, well dog. So very pleased. We have already asked Stephen if he would sit for us again in the future...”

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We had Rana stay in our home for 4 weeks while we went to the UK on holidays. It was a huge relief after meeting her to see how she related to our 2 fur babies. We had great communications while we were away and we came home to a lovely clean and tidy home and 2 very happy pups. Thank you

June 7, 2025
Rated 1 out of 5 stars

I wish I'd read reviews before signing up

I wish I'd read reviews before purchasing a 1 year membership. I gave them feedback about the search function of their website not working and returning results irrelevant to my search parameters and they kept acting as though they didn't understand my feedback before telling me I needed to broaden my search! I didn't want to broaden my search, I wanted to see what was available within my search parameters, that was the point! And I received emails with unwanted jobs every day which wasted my time. I didn't renew and just use Aussie Housesitters which is thoroughly professional and whose website and email alerts did all the things you would expect such a site to offer.

August 1, 2024
Unprompted review
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Reply from Happy House Sitters

Thanks for your review. The search is working and we were just trying to assist you. I'm sorry you didn't understand this. The reason you were asked to broaden your search is because there were no search results within the criteria you had set. If nothing showed within the search criteria there was nothing available at that time and therefore you should try using broader search criteria, It does not mean there is something wrong with the search function.

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Rated 1 out of 5 stars

Recent experience was revolting with…

Recent experience was revolting with one disrespectful sitter told me how disrespectful she is with the past house owners becauseshe "thinks" the owners didn't trrat the pets right. Constantly complaining about all the sits she had and talk bad about her own family members. Very toxic person. Wouldn't mind her own business and tried to tell you how you should go with your life. Nosey.
Upon asking cancelation reason, showed no empathy but rudeness with lectures you never ask and you never want. Controlling af.

Bad enough I don't want to touch it ever again.

February 3, 2025
Unprompted review
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Reply from Happy House Sitters

So sorry to hear about this. We always encourage members to let us know if this happens so we can assist. Unfortunately we were not aware

Rated 5 out of 5 stars

Works great for us!

More than surprised by all these bad reviews as I am a member since September 2023 and have had only good experiences!
My partner and me have secured more than 5 house sits in wonderful places from Victoria to Queensland, with the most adorable pets.
The home owners have also been very happy about the exchange.
The website offers all necessary functionalities and I will continue using it while I am in Australia!

July 21, 2024
Unprompted review
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Reply from Happy House Sitters

Hi Jessica. Thanks for your lovely review.

Unfortunately we have had several fake negative reviews by people who have never used us and negative reviews relating to things members have done where we have no control. We have complained to Trust Pilot but they didn’t care.

Anyway, so glad we could help you. Happy House Sitters.

Rated 1 out of 5 stars

This is fake

This is fake, you'll never get a positive answer from anybody, all information are fake,

if you get an answer, is to say they are sorry for you,
that's all,

the Email behind "Contact us" is fake,
the person who answers, don't even know about this site,

.

April 8, 2024
Unprompted review
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Reply from Happy House Sitters

There is nothing fake about our business. You did not even use the service. You sent an email that did not make any sense and were asked for clarification so we could assist. That is the only contact we have had with you.

Rated 2 out of 5 stars

Beware

I was so disappointed in my recent experience with house sitters from this company. I had a couple staying in my home, and I was confident that they would be looking after my cats and home, based on positive reviews from other people who had had them house sit.
I arrived home to a horrible smell in my home, caused by cat urine saturating a rug in my craft room (also one of the rooms with a cat litter tray). The litter tray was stinking and had obviously not been cleaned out and washed in the month I was away, so one or both of my cats started using the rug as a toilet.
I was also horrified to find that the house sitters had been sleeping in my bed, despite there being 2 other bedrooms with beds made up for them to choose from.
Other fun things were dead plants, my security cameras disconnected, air conditioning turned on in every room of the house.
When I rang Happy House Sitters I left a message for them to ring me. Three weeks later I haven’t heard back from them.
2 stars because my cats had been fed and seemed happy enough.

December 12, 2023
Unprompted review
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Reply from Happy House Sitters

Sorry to hear this. We had no idea. If you could identify yourself via email we can look into it further. Regards HHS Customer Service

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Rated 1 out of 5 stars

Promised a house sit

Promised a house sit, was waiting for an online meeting, when I sent another message was told they already had a sitter...they weren't even going to let me know!! Sent a complaint to website manager and was told it wasn't their fault the party had withdrawn. Who took my membership fees???????Totally incompetent, have joined Aussie Housesitters and very happy with a new house sit.

December 4, 2023
Unprompted review
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Reply from Happy House Sitters

Im very sorry to hear you had disappointing experience.

Rated 3 out of 5 stars

Happy House Sitters are one sided

My first house sit was interstate, looking after a dog, cat and chickens, the dog was smelly as was all his bedding when I arrived, these are not very tidy people, thus meant three weeks in a cold climate to endure in these conditions so didn't feel any respect to me as the house sitter was provided. After personally speaking to HHS about my experience, I found they really didn't care, and told me, house sitting wasn't for everyone. My feel is that HHS is very one sided, as a house sitter I had to pay to be on their web, plus my ID check, plus my Police check, yet anyone looking for house sitters on Happy House Sitters have no responsibilities and can plant cameras to spy on people (possibly inside) they ask to look after their home and/or animals. Sorry HHS, please explain????

July 10, 2022
Unprompted review
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Rated 5 out of 5 stars

Great experience as housesitters

We have completed one housesit and found the homeowners on Happy House Sitters. The platform is easy to use and we get regular alerts of available housesits. Cheery platform and lots of good housesits available.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Happy House Sitters a very good service

Happy House Sitters was recommended to us by a couple who are already Happy House Sitters but were unavailable. The number of suitable House Sitters available was most encouraging.
We chose Saara Lamberg who house sat for us between October 19 until November 7. She was prompt in responses, helpful and resourceful. Heavy winds blew over a large tree in our back yard and she organised its removal and kept us informed. We don’t have any pets currently, but everything was fine when we got back

November 9, 2019
Unprompted review
Rated 1 out of 5 stars

Unreliable - late cancellation

I joined this site more than 6 months ago. My first booking breached their house sit commitment on short notice - despite confirming multiple times over the previous 2 months. I incurred $1400 in hotel costs due to the short notice. Happyhousesitters response - that’s your bad luck. I will never use this site again.

Update - after being named and reviewed on this website, suddenly some interest from Happyhousesitters. No thanks to your offer of 16 days free membership ( the equivalent of about $5, to offset a $1400 loss in emergency accommodation costs) - I can’t afford to incur huge losses when unreliable owners use your site without any repercussions for them. If people do cancel out at late notice - how about a policy to flag them for doing this so people can actually judge their reliability.

August 7, 2019
Unprompted review
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Reply from Happy House Sitters

Hi Donna

As expressed in our correspondence, we are very sorry this occurred, but at no stage did we say "bad luck". We explained that every member of any site, including yourself, has the right to change their mind. We also said, "Further to my previous email I do want to mention to you, that an owner may have had unforeseen circumstances that have forced them to change their plans. While this is very frustrating for you - I am sure the owner did not inconvenience you on purpose. Have you reached out the owner to ask if they might help defray the cost of the hotel bookings? - given if we’re not for them you would not have the cost?

We would like to offer you 16 days credit to your account as a gesture of goodwill and as a way of apologising on behalf of the party that has caused this difficulty for you.

Once again, we are sorry a member let you down. But please try to understand that we can not control what others do. The credit is not to offset the $1400. This is not our charge. It was just a gesture of goodwill.

If you would like to discuss it further, feel free to call

Please let us know if you want to accept this and I will credit your account

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Rated 5 out of 5 stars

Content house sitters

We’ve been members of Happy House Sitters since September 2016 and can highly recommend them. The website is easy to use and they truly care about their members. We’ve now had seven house sits - six since June 2018 - through HHS and have met some lovely homeowners and pets, while we also got to know the whole of the Sunshine Coast in the proses. Eugene & Cecily

January 20, 2019
Unprompted review
Rated 5 out of 5 stars

I had my first experience with hhs in…

I had my first experience with hhs in October 2017 when I advertised for a sitter for my home and dog from November 2017 until January 2018. After placing my ad I was contacted within 2 days by Ian. I read his excellent references and arranged to meet by the waterfront near my home. My dog took to him immediately and I felt comfortable with him so booked the sit. Whilst I was away my dog and home were well cared for and Ian was on a friendly basis with my neighbours.
I am hoping my latest search will be as fortunate as my first.

January 16, 2019
Unprompted review
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Reply from Happy House Sitters

Thank you for your kind review.

Rated 5 out of 5 stars

Rosalee / house sitter

Had Rosalee come and stay for 10 days and look after my much loved cats. She was amazing. House spotless on my return and gardens well watered. Cats well cared for. Would fully recommend

November 8, 2018
Unprompted review

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