HappyScribe Reviews 

1,371
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high accuracy and quality of the transcriptions and translations, often exceeding expectations. Many find the platform incredibly easy to use, highlighting its straightforward interface and intuitive design that makes content conversion effortless. However, some customers also noted limitations regarding output format personalization and the need to verify subtitle content. A few other people also felt that there were occasional technical problems, such as issues with audio file processing leading to poor quality or capitalization errors.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the tool's ease of use, speed, and... See more

Service

Users describe positive interactions with service, highlighting its speed, accuracy, and ease of use. Many... See more

Quality

Customers consistently note positive experiences with quality, praising the high accuracy of transcripts,... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with its accuracy... See more

Application

Consumers find the app to be positive, with many reviewers praising its usefulness and ease of use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use HappyScribe extensively for our editorial work. In 2025 alone, I’ve already used almost 400 hours to produce transcripts for journalists and the newsroom, as well as SRT subtitles. I highly reco... See more

Company replied

Rated 5 out of 5 stars

I've been using HappyScribe for almost a year now and have had a really good experience with it. For me, it's been more user-friendly and accurate than other transcription tools I've tried. I mai... See more

Company replied

Rated 5 out of 5 stars

I had to get a conversation translated in a flash and happy scribe did it with amazing speed and accuracy. I’m already back!! I’ll always use this service in my work and personal life because we live... See more

Company replied

Rated 5 out of 5 stars

I needed Spanish language subtitles done quickly and (most importantly) done accurately. Happy Scribed delivered! As a feature film distributor having accurate subtitles is very important and I am v... See more


Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. Software Vendor
  4. Translator

Written by the company

Happy Scribe is one of the best AI notetaker and transcription platform for global teams and creators. We help people turn conversations, meetings, and audio into accurate transcripts, smart meeting notes, and professional subtitles in more than 150 languages. Our AI meeting notetaker captures every detail automatically, making collaboration and follow-up effortless. With fast transcription and multilingual subtitling, Happy Scribe empowers businesses, content creators, and organizations to work across borders. Trusted by thousands of users in Europe, North America, Latin America, and Asia, Happy Scribe helps break language barriers, boost productivity, and scale communication worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,371)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

They’re really good. Everything is the way they say it is.

May 31, 2026
Unprompted review
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Reply from HappyScribe

Hi Justyn! That vote of confidence means a lot. We work hard to deliver exactly what we say, so it's great to hear it landed. Thanks! 🙌

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Rated 5 out of 5 stars

Ease of use

Ease of use
Prompt delivery

May 30, 2026
Unprompted review
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Reply from HappyScribe

Thank you, Derek! Ease of use and prompt delivery are two things we really focus on. Glad they both came through for you! 😊

Rated 5 out of 5 stars

I love it!

I love it!
I'm very grateful for Happy Scribe, it's been a big help so far.

May 25, 2026
Unprompted review
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Reply from HappyScribe

Hi Judah! That made our day to read. Thanks so much for the kind words. We're glad HappyScribe is helping, and we'll be here whenever you need us! 🙌

Rated 5 out of 5 stars

As a first attempt I was very pleased…

As a first attempt I was very pleased with the outcome we will definitely continue with our process in the future.

May 16, 2026
Unprompted review
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Reply from HappyScribe

Hi Peter! So happy to hear your first run with HappyScribe went well. Hearing you plan to bring us into your ongoing process is the best kind of feedback we could ask for. Looking forward to many more!

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Rated 5 out of 5 stars

Impressive translations

I must say - the translations are superb! I'm impressed. I use AI translations for subtitles for my video projects and I am surprised at how minimal "fixing" I have to do afterwards! It says that machine generated translations are about 88% accurate, but I've experienced almost 97% . I also use for Greek translations and that's quite impressive too - not as good as English, but still very high accuracy! The customer service is excellent too - I get a reply immediately and the explanations to help me are very clear. 10/10 guys!

May 22, 2026
Unprompted review
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Reply from HappyScribe

Hi JP! What a fantastic review, thank you for taking the time to write it.

Hearing the translations are landing closer to 97% on your subtitle projects is brilliant feedback for our team. We stay conservative with the published accuracy numbers, so it's always great when real-world results come in higher. Greek is one of the trickier languages, so it's lovely to hear it's holding up for you too.

A huge thank you also for the shoutout to our support team. They put a lot of care into every reply, and they'll be thrilled to read this. 10/10 right back at you, JP! 🙏

Rated 2 out of 5 stars

The mp3 file reducer was horrendous

The mp3 file reducer was horrendous, first did a batch of short mp3 files smallest compression. After i listened it was so bad that i tried "best balance" which was as bad, with loud squeaks. I did also do a trancript which looked ok but for the waste of time and unsubscribing 2 stars is even 1 star too much but that is for the transcript which looked ok, but did not cheque if correct as for the 10 min limit. For happy scribe it was an Ai voice that i compressed.

May 22, 2026
Unprompted review
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Reply from HappyScribe

Hi Jasper, thanks for taking the time to share this, and sorry to hear the compression results weren't what you needed.

A couple of things worth flagging: AI-generated voice files can sometimes produce artefacts like the squeaks you described when compressed at lower bitrates, especially shorter clips. That isn't an excuse, just context. We'd really like to take a closer look at the files you ran through.

Could you send the original and compressed files (or just the file IDs) to support@happyscribe.com? We'll dig into what went wrong and get back to you. And we're glad the transcript itself looked accurate, that's at least something to build on.

Rated 4 out of 5 stars

HappyScribe would put many audio…

HappyScribe would put many audio recordings into text, put in perscise positions, and would help translate the text in any language. which had helped me a lot with my classwork assignments.

May 13, 2026
Unprompted review
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Reply from HappyScribe

Hi Jeremiah, really glad HappyScribe has been useful for your classwork! Transcription and translation in one place is exactly the workflow we want to make easier for students.
Thanks for the review, hope to earn that fifth star next time round.

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Rated 5 out of 5 stars

sammy's review

it really helped when I forgot what I to copy what I had an AI voice say. I really loved it

May 6, 2026
Unprompted review
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Reply from HappyScribe

Hi Sammy, thank you for the kind words! Forgetting to copy what your AI voice just said is honestly one of those frustrating little moments, glad HappyScribe was there to bail you out.
Really appreciate the review.

Rated 5 out of 5 stars

Excellent service

Excellent service

May 17, 2026
Unprompted review
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Reply from HappyScribe

Hi there, thanks so much for the 5 stars! Short and sweet, we'll take it.

Rated 5 out of 5 stars

Fantastic service and transparent packages

Honest and transparent about their packages and what is included. They give you a 10 minute free trial for transcription so you understand how the software works and if it works well or not - and it does work very well! It is easy to use and very straightforward, and you even have a function to extract quotes that works very well.

The AI generates transcripts are in almost perfect condition, and there are virtually no mistakes in your transcript unless your audio files mention names, organizations, or words in another language (some of which the software actually also translates well).

Moreover, it is GDPR-compliant (from what I understand), so very good for research.

I definetly recommend it.

May 18, 2026
Unprompted review
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Reply from HappyScribe

Hi Cristian, thank you, this is one of the most thoughtful reviews we've had in a while and we really appreciate the detail.

A few specific things worth picking up on:

Pricing transparency is something we push hard on internally, so it's nice to hear it lands that way externally too.
The quote extraction feature is a relatively new one and we're really pleased it's working well for you, that's exactly the kind of use case it was built for.
You're spot on about names and organisations being the trickiest part. Our custom vocabulary feature (Glossary) can help with that if you ever want to give it a go on recurring terms.
And yes, HappyScribe is GDPR-compliant. We're also ISO 27001 compliant, which matters for a lot of research teams.

Thanks again for the recommendation, it means a lot.

Rated 5 out of 5 stars

Very good toolbox!

May 16, 2026
Unprompted review
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Reply from HappyScribe

Hi there, thank you! "Toolbox" is a nice way to put it, that's pretty much how we think about it too.

Glad it's working well for you.

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Rated 5 out of 5 stars

I wasn't sure what to expect

I wasn't sure what to expect, but the Happy Scribe experience has been pleasant, an easy to use platform with high quality transcripts

May 7, 2026
Unprompted review
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Reply from HappyScribe

Hi MamaK, love hearing that the experience exceeded expectations! That's always nice to read first thing in the morning.

Thanks for giving us a try and for sharing your thoughts.

Rated 5 out of 5 stars

Easy to use and very accurate even…

Easy to use and very accurate even decerning multiple callers

May 11, 2026
Unprompted review
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Reply from HappyScribe

Hi there, thank you! Speaker recognition is one of those things that gets surprisingly tricky, so we're really pleased it held up well on your recording.

Appreciate the review!

Rated 4 out of 5 stars

Haven't completed a project yet .

Haven't completed a project yet .

May 11, 2026
Unprompted review
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Reply from HappyScribe

Hi Ronald, thanks for the 4 stars and for taking the time to leave a review!
Curious to hear how things go once you've finished your first project. If you hit any snags along the way, support@happyscribe.com is the place, we're quick to reply and happy to help.

Rated 5 out of 5 stars

PERFECT EASY TO USE

PERFECT EASY TO USE

May 10, 2026
Unprompted review
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Reply from HappyScribe

Hi Mike, thank you! That's pretty much the goal in a nutshell.

Really appreciate you sharing this.

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Rated 5 out of 5 stars

Exactly what I expected

Exactly what I expected (language: French)

May 10, 2026
Unprompted review
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Reply from HappyScribe

Hi Bob, thank you! "Exactly what I expected" is probably the best compliment a tool can get.

Glad it worked out, and see you next time!

Rated 4 out of 5 stars

Only 10 mins before paywall

Kind of dumb that for your first test, you can only get 10 minutes of a recording translated. Honestly, for the time it took to create an account and agree to the permissions, it was a waste of my time to get only 10 minutes of a translation out of it. Maybe it's good if you pay the $8.50 Euros/mo, but I just wanted to see if it was worthwhile and couldn't complete that task.

May 9, 2026
Unprompted review
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Reply from HappyScribe

Hi Amy, thank you for the honest feedback, the 10-minute free trial limit is something we hear about regularly and it's a fair point.

The thinking behind it is that 10 minutes is usually enough to test transcription quality, but you're right that it's tight for properly evaluating translation on a longer recording. We'll pass this back to the team, it's exactly the kind of feedback that helps us rethink the trial experience.

If you'd like to test a longer file before committing, drop us a line at support@happyscribe.com and we'll see what we can do.

Rated 5 out of 5 stars

Title

Construction

May 6, 2026
Unprompted review
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Reply from HappyScribe

Hi Dembereldorj! Thank you for the 5 stars, we're glad HappyScribe is delivering! 🙌

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