It was our first time ordering with Happy threads the continuation with same Customer Service agent .. was terrific and that she personally oversaw order to completion . we ordered first then re... See more
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Chelsea made the whole order process so easy and gave great guidance and advice on product selection. We had a tight deadline and they turned our order around so quickly and it's superb. Many thanks!
Olivia is the best, relieved a top it was too big got it changed no bother the customer service here is amazing but I would absolutely love for a little shop to go buy in person let's hope as the comp... See more
Company replied
Happy Threads are so efficient, Heather & Olivia in particular were very helpful in dealing with my order and very easily reachable too. Would recommend.
Company replied
Company details
Written by the company
Happythreads offer a range of modern, fashionable styles which come in a variety of styles and colours in sizes XXS-5XL. Official suppliers of Koi, Cherokee Dickies and Orange Standard uniforms,
Contact info
Poddle Park Road 48, Dublin 12, United Kingdom
- www.happythreads.ie
4.7
Excellent
102 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 Star Service
Chelsea made the whole order process so easy and gave great guidance and advice on product selection. We had a tight deadline and they turned our order around so quickly and it's superb. Many thanks!
April 17, 2026
Unprompted review
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New Team Uniform
It was our first time ordering with Happy threads the continuation with same Customer Service agent .. was terrific and that she personally oversaw order to completion . we ordered first then returned Items for embroidery delighted with finished product an service received
Thank You Heather .
April 13, 2026
Unprompted review
Olivia is the best
Olivia is the best, relieved a top it was too big got it changed no bother the customer service here is amazing but I would absolutely love for a little shop to go buy in person let's hope as the company grows!!
April 10, 2026
Unprompted review
Reply from happythreads
Hi there,
Thank you so much for the lovely review. We’re delighted to hear Olivia was able to help and make the exchange process easy for you. We’ll be sure to pass your kind words on to her.
It’s great to hear you’re enjoying the service and we really appreciate the suggestion about having a shop to visit in person. Never say never as we continue to grow.
Thanks again for your support and we hope you enjoy your scrubs.
The Happythreads Team 😊
Happy Threads are so efficient
Happy Threads are so efficient, Heather & Olivia in particular were very helpful in dealing with my order and very easily reachable too. Would recommend.
April 8, 2026
Unprompted review
Reply from happythreads
Hi Deirdre,
Thank you very much for your kind review and recommendation. We’re delighted to hear that you had a great experience with your order.
Heather and Olivia will be very happy to hear your feedback. Our team always aims to make the process as smooth and easy as possible, so it’s great to know they were able to help.
We really appreciate your support and hope you enjoy your scrubs.
The Happythreads Team 😊
Customer service
Olivia has been great at dealing with all my queries, very quick responses. Great customer service. Many thanks
April 8, 2026
Unprompted review
Reply from happythreads
Hi Nasreen,
Thank you so much for your kind review. We’re delighted to hear that Olivia was able to assist you and respond quickly to your queries.
Providing helpful and efficient customer service is something we always aim for, so it’s great to know you had a positive experience. We’ll be sure to pass your lovely feedback on to Olivia.
Thanks again for your support.
The Happythreads Team 😊
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Amazing customer service
From my initial enquiry regarding styles and fabrics, which received a speedy detailed response to the efficient dispatch of my order. Then tothe final confirmation of receipt of my returned items and immediately refund of same, the whole service has was seamless, efficient and customer focused. Well done and thank you!
April 1, 2026
Unprompted review
Reply from happythreads
Thank you so much for your kind words. We’re delighted to hear that your experience with Happythreads was smooth from start to finish.
Providing helpful advice when choosing styles and fabrics, fast dispatch, and a simple returns process are all things our team works hard to get right, so it’s great to know this made a difference to you. We’re especially pleased that the return and refund process was quick and straightforward.
Thanks again for taking the time to share your experience. We really appreciate it and look forward to helping you again in the future. 🧡
Very quick and effective response to ny…
Very quick and effective response to ny email on changing my order by Lynda Fitzpatrick. Impressed by customer service
March 30, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review Chantel! We really appreciate your feedback and we will pass on the kind words to Lynda in customer service.
Happy days!
Olivia sorted out my issue there and then! Happy to buy in the future- thank you!
March 26, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review Dee! We really appreciate it and will pass on the kind words to Olivia in customer service.
Olivia was brilliant
Olivia was super helpful and efficient in organising the ordering of uniforms.
Happythreads are a great supplier of quality goods.
February 27, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review Gillian, we really appreciate your feedback about our services and we will pass on the kind words to Olivia in customer service!
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Very easy to deal with
Very easy to deal with, prompt responses, Olivia has been very helpful
February 27, 2026
Unprompted review
Reply from happythreads
Thank you so much Laoise, we really appreciate all your feedback and we will pass on the kind words to Olivia.
Fantastic experience
Fantastic experience, had to bulk order scrubs for 27 people, and Olivia and team made the whole process very easy,
Highly recommend!
February 24, 2026
Unprompted review
Reply from happythreads
Thank you so much for supporting us, we really appreciate all your feedback and we will pass on the kind words to Olivia in customer service.
Uniform very comfortable to wear for a…
Uniform very comfortable to wear for a long days work" perfection when I added description with text and logo , I couldn't be happier for the comfort and price with style 💛 So Happythreads leaves me HAPPIER WITH SMILES so Thank You Happythreads 🌹
February 12, 2026
Unprompted review
Reply from happythreads
Hey Sarah! Thank you so much for the kind review! Our embroidery team always ensure their work is the highest quality and standard, and they will be delighted with your feedback!
Great company to deal with
Great company to deal with, helpful and quick response, quality service
February 16, 2026
Unprompted review
Reply from happythreads
Thank you so much Sam for the kind review, we are delighted you are satisfied with our services, and we hope to hear from you again!
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Amazing company
Amazing company - my work recently ordered the same scrubs for all of the staff, embroidered with our practice name and our own names. When they arrived mine were too big, and of course couldn't be returned as they'd been embroidered (sizing my fault, not happy threads!). I went online to order more, in the correct size. The time line for embroidery said 3-4 weeks but I needed them asap as everyone else was already wearing theirs. I emailed Olivia in customer services and she couldn't have been more helpful. She said she'd contact the sewing team and ask them to put a rush on the order. I ordered on the 5th of Feb and received my order yesterday, on the 10th of Feb. They are absolutely perfect. I'm so impressed with happy threads - I've always bought my scrub tops there, since starting my current nursing role, and they have been nothing but professional and great quality. Thanks so much again, Olivia and team and well done
February 11, 2026
Unprompted review
Reply from happythreads
Hi Orla! Thank you so much for such a kind review, we are delighted you are so impressed with our services. Our embroidery team and customer service team always try to accommodate everyone as soon as they can! We will pass on the great feedback to Olivia and thanks again for choosing Happythreads!
Totally brilliant
Totally brilliant.
Excellent service and lovely product.
The male scrubs are very good quality
February 9, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review, we really appreciate all of your positive feedback about our services and are delighted you love your high-quality scrubs!
Lovely scrubs
Lovely scrubs. Dealt with Olivia and she was so helpful! Thank you
February 5, 2026
Unprompted review
Reply from happythreads
Thank you Iseult for the five star review, we are delighted you love our scrubs and we’ll pass your feedback to our customer service team, who are always here to help you choose the most comfortable scrubs!
Olivia was very understanding of my…
Olivia was very understanding of my situation and didn’t hesitate to help me with my request. A very quick and prompt response as well!
January 29, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review Saoirse, we really appreciate all your feedback!
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Olivia is very helpful
Olivia is very helpful, follows up on things quite quickly. Very happy with their service.
January 22, 2026
Unprompted review
Reply from happythreads
Thank you so much for the kind review! We really appreciate it and will let Olivia know.
Thanks to Olivia for being so helpful!
Thanks to Olivia for being so helpful!
January 21, 2026
Unprompted review
Reply from happythreads
Thank you for the kind review Molly, we will pass on the great feedback to Olivia.
5 stars
Huge range of uniforms and colors. Extremely quick delivery. Both times my order arrived the next day. Excellent customer service, particularly Olivia, and any issues/questions are resolved/answered immediately. Will happily buy from Happythreads again!
January 13, 2026
Unprompted review
Reply from happythreads
Thank you so much Claire, we really appreciate the kind review and will pass on the great feedback to Olivia in customer service!
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