Harbour Holidays Reviews 

341
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful central locations situated just a short walk from the harbour and local beaches, offering stunning views across the area. Visitors consistently note that the holiday houses are spotlessly clean, wonderfully maintained, and equipped with everything needed for a comfortable self-catering stay. Guests also appreciate the staff members who are always described as extremely helpful, polite, and ready to provide a warm and friendly welcome. However, some people mentioned occasional minor property imperfections, such as less comfortable seating in the lounge, tired exteriors, or missing window coverings in certain rooms.

What people talk about most

Location

Customers had positive experiences with location, noting that the properties offer stunning harbour views and... See more

Holidays

Reviewers highlight positive aspects of holidays, noting consistent satisfaction with their bookings and... See more

Facilities

Clients share positive opinions on facilities, noting that the accommodations are very well equipped with... See more

Quality

Users describe positive interactions with quality, noting that the accommodations are exceptionally well... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another fab holiday house from Harbour Holidays. Lovely spacious house in Padstow with everything you need and 2 minutes from the harbour (8 New Street) Great for families with older children (we had... See more

Company replied

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

We always use Harbour Holidays when staying in the Padstow area. They are very friendly, straightforward to deal with and we never have any problems. The properties are clean, well appointed and mai... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

341 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(341)

174 reviews in the last 12 months

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Rated 5 out of 5 stars

Harbour holidays are a highly…

Harbour holidays are a highly professional and accessible company.
They provide lots of relevant information about your stay and will always provide someone to come out if you need any assistance with something.

September 12, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Jaqueline,

Thank you for the positive feedback, I will pass this onto the team.
We hope you will come back again.


Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 5 out of 5 stars

HH save the day!

Thank you HH after a terrible experience with another holiday letting agency and being without accommodation. A quick call to HH and Claire was amazing, so empathetic and quick to call owners etc. we managed to get into Cowries, which is super cute and comfortable & made my birthday so enjoyable. Thanks again! Highly recommend

September 11, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Lucy,
We are delighted that you enjoyed your stay in Padstow, and your birthday celebrations.
I will pass this on to Clare. We look forward to welcoming you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Little lobster

We stayed at Little Lobster in Padstow. Very comfortable cottage, clean and well equipped.

September 6, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Jenny,

Thank you so much for your 5 star review on Little Lobster. We will pass this onto the owners. We really hope we can accommodate you back here again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

First time we've stayed in Padstow it…

First time we've stayed in Padstow it self, was very handy, nice accommodation

September 6, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Timothy,

We are so glad you had a great stay in Padstow. Hope you will come back again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect stay

Little Gambia padstow is so comfortable. A perfect stay

September 5, 2025
Unprompted review
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Reply from Harbour Holidays

Thank you so much for the 5 stars, So glad you had a great time at Little Gambia.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 5 out of 5 stars

Another great holiday

We've always found the staff at Harbour Holidays to be really friendly and professional, both on the phone and when I've popped into the office. Any queries have been dealt with immediately.
Just back from another lovely family holiday in Padstow. We generally book Mary's Flat, although we have stayed at other property over the years. We love this property & the balcony is a definite bonus along with the parking.
It's great being able to book Sandy's Flat next door too, but on this occasion my adult son stayed in Mary's Flat with us & my adult daughter and friends booked a cottage (through Harbour Holidays) in Duke St. Both properties were exactly as described & we were all very happy with our choice.
My only very slight concern is that a Ring doorbell has been installed at Mary's Flat. There's no mention of this in the property description. I'm not sure how the Ring doorbell is set up, but I really don't like the idea of being watched & listened into if I'm sunbathing or having a BBQ on the patio. The weather wasn't good enough for sunbathing or BBQ on the patio this year, so I didn't raise this with Harbour Holidays. Just as an aside, there is some new decor that doesn't fit in with the general light airy seaside feel of the rest of the property (dark lampshades, dark pictures etc) - really didnt affect our holiday though.
Would have no hesitation in booking through Harbour Holidays again, and Mary's Flat will always be our 1st choice property.

September 5, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Debbie
Thank you so much for your 5 star review, much appreciated.
Thank you so much for your great feedback, this all helps us keep the standards high. We will pass on your comments to the owner.
We very much look forward to having you back at Marys Flat.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Honey Cottage

Just spent a week in Honey Cottage, Padstow and couldn't have been more pleased with the accommodation or location. Honey Cottage is very comfortable and well equipped - we found everything we could have needed in the kitchen.
The property is very clean and well maintained and we loved the period features. The surprise welcome pack was a lovely touch.
Honey Cottage is very close to the centre of town, and easy walk to the harbour, camel trail, Rick Stein's restaurants & cafes.
We would definitely recommend Honey Cottage & Harbour Holidays to others and we were only sorry that we couldn't stay longer!

September 12, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Alison,

Thank you so much for this wonderful 5 star review on Honey Cottage. This is so great to read and we will pass onto the owner also.

We hope to see you back here again soon.

Kindest regards,

Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Enjoyed our stay at the coach house…

Enjoyed our stay at the coach house again, had an issue with the washing machine and was unable to use it but that’s one of those things that can’t be helped.
It’s not for everyone’s taste but we like it and it’s handy for the beach and that’s what you’re paying for. If you’re wanting 5 star quality look elsewhere, it’s basic and reasonably clean and is ideal for families with pets who aren’t too fussy!

September 4, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Paul,

We are so happy to hear you enjoyed your stay, and the Cornish seaside. Thank you for your understanding with the washing machine.
We look forward to welcoming you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Daymer Padstow

Easy booking and great communication. Property was as described and well presented with an added bonus of a welcome pack and sea view. Would happily recommend Harbour Holidays and the property for anyone looking for a comfortable stay in Padstow

August 23, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Katie,

Thank you so much for this super review. we really appreciate this great feedback.

We hope we can accommodate you again soon.

Kindest regards,

Nicky Stanley
Director
Harbour Holidays

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Rated 4 out of 5 stars

17 Netherton Rd, Padstow

This house is a very well furnished and well equipped property in the heart of Padstow, approx 10 minute walk to the harbour.
The house was clean and tidy on arrival and had a nice welcome pack on arrival with a bottle of wine, coffee pods and milk (albeit the milk was out of date)
Our only gripe about the property is the car parking situation, the road only allows for parking on one side of the road so its basically a first come first parked kind of situation, there's plenty of street parking nearby but you may be a 2 of 3 minute walk from the house.
But aside from parking overall experience was very good.

August 29, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Richard,

Thank you so much for your constructive feedback. We are glad you had a great stay at 17 Netherton and look forward to welcoming you back again in the future.

Kind regards,

Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Stowaway, Sarah's Court

Have used Harbour holidays for many years and they've been very good.
We stayed at Stowaway this time which had fantastic views from the garden and rear bedroom. Minor issues such as shaving adaptor and bulb were sorted out promptly. House was well equipped. Only downside was the house wasn't cleaned to the normal standard when we arrived.

August 22, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Pav,

Thank you so much for your review and constructive feedback.

We will pass this onto the owners and their cleaner.

I am glad my team were able to sort out the shaver adaptor swiftly for you.

We hope you will be back to Padstow again soon.

Kind regards,

Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

The Sail Loft in Padstow…

We stayed in The Sail Loft in Padstow for the second time so we knew it would be small and basic as reflected in the price.
The lounge area doesn't seat 4 people and is small and dark .
When we arrived we discovered the shower was broken , this was fixed very quickly with a replacement shower but it should have been checked before we arrived . The cleaning was not of a high standard , dirty dining table , rusty uncleaned microwave and lots of long standing cobwebs . The mattress in the top bedroom was very uncomfortable and badly needs replacing .
I reported all of this while we were there . Harbour holidays sent the plumber very quickly but they seemed disinterested in the rest of our comments, saying they would reminded the cleaners to check more carefully and report the mattress to the owners . My point is this should all have been done before we arrived . Yes it's cheap and basic but it should be clean and comfortable.
We love Padstow and have stayed many times before with this company but will think twice before using them again .

August 29, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Jill,

We are truly sorry that your stay did not meet your expectations this time. We arranged for the plumber to attend immediately to fix the shower and we’re glad this was resolved quickly.
We did offer you the cleaner to go back in but you did not want them back. We are very sorry the cleaning was not up to its usual standard.

We have discussed your comments with the owners and they are so sorry you were not happy with your stay at The Sail loft. They have bought a new microwave and have ordered a new mattress
We value you bringing these matters to our attention as they help us improve our service. We are sorry that your experience was not a positive one, and we hope you will consider giving us another chance in the future.
Kind regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect location

Perfect location, excellent sea views. Very well prepared accommodation cleaned to a high standard. Comprehensively equipped and comfortable

September 1, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Peter,

Thank you so much for your 5 star review! Much appreciated! We look forward to accommodating you again in the future.

Kind regards,

Nicky Stanley
Director
Harbour Holidays

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Rated 5 out of 5 stars

All good!

Easy booking. Good communication and information. Excellent cottage. Rebooked already. Thank you!

July 31, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Nick,

Thank you, Thank you, Thank you !

We look forward to welcoming you back.

Kindest regards, Nicky Stanley,Director, Harbour Holidays

Rated 4 out of 5 stars

2nd stay at Pengarth

2nd stay at Pengarth. Had a great time, position of the house is perfect for a beach holiday!!
Some aspects of the property may need updating soon.
Would definitely book again if available!

August 23, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Henry,

Thank you so much for this great feedback which we will forward onto the owners. We are so glad you had such a fantastic holiday at Pengarth.

We look forward to welcoming you back again soon.

Kindest regards, Nicky Stanley, Director, Harbour Holidays

Rated 4 out of 5 stars

Impressed with harbour holidays

Impressed with harbour holidays. Used them twice now and excellent every time. Accommodation were good, had to use plumber call out and was there in a few hours. App is really good, tells you everything you need to know. Would recommend

August 22, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Mark,

Thank you so much for your kind words. This means so much!

We are so glad you had such a fantastic stay with us and look forward to welcoming you back again.

Kindest regards, Nicky Stanley Director, Harbour Holidays

Rated 4 out of 5 stars

Amazing house and location

Amazing house and location, lovely welcome pack. Would benefit from leaving a mop in a dog friendly house, especially when it’s wet outside.

August 29, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Emma,

Thank you so much for your great feedback and we will pass this onto the owner and their cleaner. We are so glad you had such a wonderful stay.

Kindest regards, Nicky Stanley Director, Harbour Holidays

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Rated 5 out of 5 stars

Amazing stay at Honey Cottage

Amazing stay at Honey Cottage
& Harbour Holidays were a great Team to work with when booking

August 29, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Christine,

Thank you so much for your 5 star review on Honey Cottage. We are so happy you had such a great stay here.

Look forward to seeing you again here in the future.

Kindest regards, Nicky Stanley Director, Harbour Holidays

Rated 5 out of 5 stars

Always check with Harbour Holidays first!

We have used Harbour Holidays for the last 10 years. They have a great range of properties, although we have mostly used The Forge cottage. The property is always clean on arrival. The booking and pre travel information is always smooth and timely. I’m sure we will be booking again!👍

August 22, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Mike,

Its always so great to hear from a regular. Thank you so much for this very kind 5 star review, we appreciate this so much. Look forward to seeing you again soon.
Kindest regards, Nicky Stanley Director Harbour Holidays

Rated 5 out of 5 stars

Quality service

We always book with Harbour Holidays as they're friendly, professional and really helpful. Just had 2 weeks at 7 Glynn Road and it couldn't have been better. Ideal property for the family and the garden was perfect for the dogs. The bonus was having parking at the house. We noticed a couple of things that needed fixing for our stay but, following a call to Harbour Holidays, this was dealt with immediately. Excellent customer service.

August 15, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Peter,

Thank you so much for this great 5 star review on 7 Glynn Road. We will pass this onto the owners who will be delighted. Im so glad my Team were able help you so quickly, great to hear.

Thank you once again.

Kindest regards, Nicky Stanley Director Harbour Holidays

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