My order was great. However, I was a little disappointed because the star ring I got was significantly smaller than one I previously bought in the same ring size. I’m not sure if the size difference i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really like the piece, but….
I really like the piece, the only critique i have on the pendent is how sharp is it. i feel like it’s kind of dangerous to wear lol, its drip tho😅🤷♂️
Need new set of addiction chain 20inch
It says it shipped it and it was delivered in my email but I still have not found it anywhere and think it got sent somewhere else and if you could refund me or send a new one, which is what I would rather have that would be nice, the address is 9074 NY Highway 66on the 2nd floor, thanks Ashton
Not only did the jewelry ship quickly
Not only did the jewelry ship quickly, but it’s insanely high quality and looks amazing. Been wearing it every day since I got it, and I have no regrets.
Been wearing the rings everyday
Been wearing the rings everyday, lowkey just became a part of me. I will say the triple dyt ring was a bit difficult to get used to because it kinda digs into ur skin because of its awkward shape but I find it looks and feels better when one of the skulls are on the top of my finger and the other two are under (if that makes sense)
Gorgeous!!!
I absolutely love the ring! I had to send the first order back to exchange for a different size, and got the right size! Its so beautifully crafted. Definitely a statement piece.
I finally got a chance to buy jewelry…
I finally got a chance to buy jewelry from y'all! Ah!! I had the jewelry case from the recent sale, and now I can fill it! I'm absolutely OBSESSED. The bracelet is perfect for stacking and my moth ring? An absolute staple.
Really great and understanding brand
Really great and understanding brand
YEAHHHH 9TH ANNIVERSARYYYY
Absolutely loving my pieces and the 9th anniversary poster is hard as heck. Heavy on 10/10 experience.
Always a pleasure ordering pieces from…
Always a pleasure ordering pieces from yall! Excellent quality & SHINE. . .
5 stars, but…
I gave it 5 stars because I think yall deserve it but I just have a few words about the bangle bracelet. The shape. I probably could’ve gotten a bigger size, but the sides are tight while the top of it has a lot of space left. It’s just a weird shape. Other than that, the pieces are amazing, they don’t feel cheap, and the detail is really cool.
Great delivery, packaging, & jewelry
Great delivery and packaging. Excellent jewelry. Love the free stuff in orders
still waiting
im still waiting on my piece to come in and the support hasnt been very much help, they said to give it a few more days but tracking hasnt updated in 6 days, i really really want to support hard jewelry and this is my first experience buying and its not going the best, even with that being said soft jewelry will never win, i just hope to have something change with my current order situation
One small thing I would change
Honestly it was amazing, my only thing was that I was hoping the Taurus pendant could stay open as in the small opening that shows the gem, I kind of assumed i could open it any time and wear the necklace like that but it kinda shuts if I try to leave the belly open
Birthstone Rings
I got my package pretty quickly and my fiance and I love the rings! We're wearing each other's birthstones. We've been wearing them for the past week and have gotten plenty of compliments. Their durability is great so far despite my clumsiness and I've only taken it off a few times. I'll definitely be ordering more in the future.
Great service
Great service, fast shipping quality care over the product. I’ve never had a bad experience buying from Hard Jewelry
Email support if you have any problems!
What Elliott Gray said is true but to get that fixed you have to email their support… istg yall don’t know how to communicate with people. When I got mine and realized my discount code for getting a ring sizer never was sent I emailed them and 1-3 days later they sent me a new code and I copped a few rings then!
What phantom said is true too but look at it this way during promotions and drops they literally are jammed packed! Also ofc any business would prioritize $100+ orders over $30ish or so! That’s why you either get a ton of things, get priority shipping or wait and if you’re worried EMAIL SUPPORT! (Found on their site!)
Overall my experience with them other than misplacing a order that got shipped elsewhere and didn’t get the h8 ball I auctioned on and didn’t get my return on a .925 chain that broke everything is good with them! Support is friendly and usually only takes 1-3 days unless it’s around drops/sales, I have spent around $3,000 on their stuff and plan on getting more from them! (Once I pay off my $1,200ish installment plan lol)
Buy Hard Jewelry to become hard or be soft!
-Owl_Merc
Not a fan
I dont enjoy their use of foul language. Its extremely unprofessional, and honestly, embarrassing. He seems like a guy who never really mentally aged past 16. And its really weird, they give out free ring sizers (which i do appreciate, so thanks for that) and a coupon code. Well, the code only lasts like I think 3 days? Maybe a week? Not long. And the sizers come in wayyy after that! How am I meant to purchase, when I cant even verify my size yet! Its just overall pretty shady, I've read some of these other reviews! If you look at their website reviews they say "five stars" like they filter out the honest ones! And no way to review in Google either! Luckily trustpilot exists! I guess ill give 2 stars, just because the sizer did come in
Was worth the wait
I ordered some jewelry from them and fell in love. The design and fit are perfect, and the quality is great as well. If I had to nitpick, I’d say I ordered in mid-March and the product arrived in mid-April, which felt like a lifetime to me. But it did arrive, and that’s what matters. I still think they’re great, and I’m planning to buy more pieces from the next drop.
basically my boyfriend and I ordered…
basically my boyfriend and I ordered promise rings through the 1 million sale thing and about a week later my boyfriend emailed support to get his ring size changed because the order had zero details on it yet and it hadn’t been shipped at all so they changed the size and stated that it would all be together they never said that our rings would come separate. Well our order arrived in his ring is completely missing and there are still zero order details on said ring. we ordered our stuff 17 days ago and I seen somebody say that they’ve been waiting three weeks for a singular item and I really just think that that’s ridiculous. Not to mention the order came with a $10 gift card that expires in three days and there is nothing good that you can get with shipping that will be under $10 so I really feel like that’s just pointless. I love their jewelry but their customer support takes forever to respond and I guess it’s just too much to change a ring size so.
Order a pendant during their recent…
Order a pendant during their recent promotion and three weeks later no progress was made. Hard jewelry only focus on shipping order that are 100+ dollars due to them fearing they’ll cancel and let the small orders wait and wait, till they refund. Don’t buy unless you want to wait for weeks, and sometime months.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








