Harnessstuff Reviews 

333
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Everything was straightforward enough but it took nearly 2 weeks to receive the item. I did receive an email saying "as per their delivery statement, they're allowed up to 28 days" but who goes looki... See more

Company replied

Rated 5 out of 5 stars

Ordered a black leather Ideal cob sized driving bridle, was kept updated about delivery time and absolutely delighted with quality of bridle, fit and ease of assembly. Pony also seems very happy with... See more

Rated 5 out of 5 stars

Excellent. Needed easidri dog coat and found company through online search. Quick message to them late Friday night and prompt response to confirm one large in stock. Ordered late Friday night, confir... See more

Rated 5 out of 5 stars

Excellent communication and updates from Riding and Harness Stuff. Sadly Royal Mail let them down. Parcel posted 48hr tracked on Thursday, notified by Royal Mail to be delivered Saturday 9.15-11.15a... See more

Company details

  1. Equestrian Store

Written by the company

Welcome to Harness Stuff, the specialist in carriage driving harnesses and other equestrian sports equipment and accessories such as horse bits, horse bridles and more! Here, at Riding and Harness stuff, we sell the brands that we know and trust. Our website also has many blog articles on a broad range of equestrian topics


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

333 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(333)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent. Needed easidri dog coat and found company through online search. Quick message to them late Friday night and prompt response to confirm one large in stock. Ordered late Friday night, confirmation of despatch Saturday morning and delivered Monday 9.30am. Item exactly as expected. Anyone needing something immediately it is definitely checking item in stock as orders from their suppliers are out of their control.

June 23, 2023
Unprompted review
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Rated 2 out of 5 stars
Harnessstuff logo

Reply from Harnessstuff

Thank you for taking the time to leave a review on trustpilot but I am a little surprised by your review. The order which you left the review for was for a product with this at the top of the description in red lettering

**Due to Brexit we are experiencing some delays with these products, Please allow at least 14 days for delivery**

I can see that you placed your order on the 18th May and that your order was despatched on the 30th May and received by you on the 1st June. This is 14 days where we have stated please allow "at least" 14 days so we have actually achieved the timeline clearly advertised. If we were to only sell products held physically in stock then UK customers would be very restricted in their purchasing options for carriage driving supplies. We give customers options whilst clearly showing that these options will take time to deliver.

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Rated 5 out of 5 stars

Excellent service

The goods arrived promptly, and on excellent condition. The were not over packaged and the measurements stated on the website were accurate enough fit me to select the right sized bridle for my pony.

May 21, 2023
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