Harrod Horticultural Reviews 1,023

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more

Rated 2 out of 5 stars

Awful packaging led to damaged arch. Sadly I don’t appear to be able to upload photos, however the packaging I received my arch in was rubble sacks with zip ties at the end!!! When my arch arrived... See more

Company replied

Rated 1 out of 5 stars

I have used this company many times with no problem. The quality is very good. Unfortunately on this occasions their delivery company claimed to have delivered all 4 parcels but only 3. As... See more

Company replied

Rated 5 out of 5 stars

Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more

Company replied

Company details

  1. Garden
  2. Garden Center
  3. Garden Furniture Shop
  4. Land Allotment
  5. Outdoor Furniture Store

About Harrod Horticultural

Written by the company

Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.

Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.

Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.

SOCIAL MEDIA

Instagram - @harrodhorticultural

Facebook - @harrodhorticultural

Twitter - @harrodhort

Pinterest - @harrodhort

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Mulch

The mulch was fantastic

February 26, 2023
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Reply from Harrod Horticultural

Unfortunately think there may have been some misunderstanding as the product bought from us was Strulch garden Mulch. Sorry to hear you have had problems with the shed, but this was not supplied by us.

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Rated 5 out of 5 stars

Garden netting

I received the garden nets I ordered, they are great quality I've had them before, they last years.

March 9, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased that you are happy with the nets and their quality.

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Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Very pleased with Raised Beds, very easy to set up with full instructions. Will order repeat later.

March 8, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased to hear you are happy with the raised beds.

Rated 5 out of 5 stars

‘Y’ support stakes

Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no longer available.

March 8, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the support stakes.

Rated 5 out of 5 stars

A very helpful Company.

I phoned as wasn't sure about a cover for blueberries and was told what the sizes for the covers were. I could then order the right size. Thank you so much for your help.

March 7, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased we could help.

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Rated 5 out of 5 stars

Had exactly what I wanted (garden…

Had exactly what I wanted (garden fleece on a roll)
right price, arrived as promised,already protected my
potato crop.

March 4, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the fleece.

Rated 5 out of 5 stars

The cover for my raised bed …

The cover for my raised bed is working well. Total cover if frost is forecast, and protection from birds and slugs all the time.

March 4, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased the raised bed covers are working well.

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Rated 3 out of 5 stars

Excellent products - built to last

Excellent product, but lack of delivery notification was an issue - for such large and expensive items, some tracking and notifications would assist customers.

February 20, 2023
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Reply from Harrod Horticultural

Thank you for your honest review. We will pass your comments onto our customer service team as we aim to keep customers well informed about deliveries and will investigate how we can improve further. Sincere apologies for any inconvenience caused.

Rated 4 out of 5 stars

Excellent service, useful product

Very efficient speedy service and products I purchased (popadome crop protection tunnels) generally well designed and functional. However, end hoops of tunnel tend to fall inwards. I have added a guy rope each end to try to rectify this, but maybe something for designers to reconsider.

March 3, 2023
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Reply from Harrod Horticultural

Thank you for your honest review. We will pass your comments onto the design team of review.

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Rated 5 out of 5 stars

Great customer service!

I contacted this company for advice on netting as I had never bought this product before, the lady I spoke with was so very helpful and arranged to send some samples, when they didn’t arrive,I rang her back,she was so nice and helpful and sent out replacements.
Such great customer service!

February 27, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased you got the help you needed with the netting.

Rated 5 out of 5 stars

Excellent product

Excellent product, very sturdy and well made. Excellent value.

February 18, 2023
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Reply from Harrod Horticultural

Thank you for your kind review, it really is appreciated.

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