Hartleys Homeware & Furniture Reviews 

12,510
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their robustness and how well they meet needs. Many people highlight the efficient and prompt delivery service, often arriving earlier than expected, along with clear communication. The ordering process is consistently described as straightforward and easy to use, contributing to a positive overall service experience. However, some customers noted issues with product condition upon arrival, such as items being damaged or having dings. Others felt products did not meet expectations, like an LP storage unit holding less than described or a room divider lacking stability. Additionally, some reviewers experienced delivery delays or complications with returns, including items taking longer than expected or difficulties with return postage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, well-made, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and timely delivery of... See more

Quality

Customers consistently note positive experiences with quality, praising the products for being well-made,... See more

Service

People report positive experiences with service, often describing it as reliable, quick, and excellent.... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service. Advised me when item was back in stock so that I could order (8ft Folding table). Ordering online was straightforward and table is excellent. Just what I wanted for fami... See more

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more

Rated 5 out of 5 stars

Really good quality, I bought a three piece screen in brown, absolutely loved it, looks great, really good price. Would highly recommend, you won't be disappointed. Prompt delivery. Can't fault this o... See more



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

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4.8

All reviews

(12,510)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product and very quick deliversy

Good product and very quick delivery

June 15, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon Krissie,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and with our speedy delivery service.

We appreciate you taking the time to leave us a 5* review.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Very quick and efficient service.

Very quick and efficient service.

June 15, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon Andrew,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and with the service you received.

We appreciate you taking the time to leave us a 5* review.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Great legs!

Great price, Fast delivery and quality product. I like that the bigger legs are discretely embossed with their logo.

June 4, 2025
Rated 5 out of 5 stars

Love the screen.

Love the screen.
Great service. Thank you!

May 25, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good morning Laura,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and the service you received.

We appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good morning James,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and the service received.

We appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order.

We appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Well made robust legs

I saw similar metal legs in a well known DIY store and these are at least half the price. I wondered if they might be less robust but they are well made.

May 23, 2025

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