I had a small amount of old gold rings from inheritance and some of my old stuff. Looked on Martin Lewis site and Hatton Garden Metals (HGM) had a great reference by Money Saving Expert. Applied... See more
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Review summary
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What people talk about most
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Hatton Garden Metals are consistently friendly, professional, and fair in every transaction. They regularly go above expectations and have even improved prices in my favour, which reflects real integr... See more
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I was very worried about sending my gold via post however after lots of research, I decided to take the leap!! I am so pleased I did! Priced quoted and guaranteed for 5 days protected postal service.... See more
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I take my charity shop scrap to HGM and it is always a superb, simple and straight forward experience, with no pressure. They're happy to answer any questions and check any ambiguous pieces where we... See more
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Company details
Written by the company
Hatton Garden Metals based at Plouviez House, 19 - 20 Hatton Place, Hatton Garden, London EC1N 8RU We are a market-leading online gold buyer and seller, specialising in secure postal gold services. Based in London’s historic jewellery district, Hatton Garden, we have built a strong reputation for offering some of the most competitive prices for gold in the UK. Our commitment to honesty, efficiency and transparent pricing has helped us set new standards within the gold industry. Customers trust us for our professional service, clear communication and consistently high payouts. Our advanced tracking system allows you to monitor your parcel at every stage of the process, providing complete visibility and peace of mind from the moment you send your items to us. Once your gold has been received and processed, payments are made the same day, ensuring a fast and straightforward experience. Or visit us in person in Hatton Garden, London - no appointment required. We make selling your gold simple, secure and rewarding.
Sell & Buy Gold Today!
Written by the company
- Get Top Prices for Your Gold Today
- Your go-to destination as the UK's premier Bullion Dealers for gold, silver, and precious metals.
Buy Physical Gold & Silver
Low premiums & Free Next Day Insured Delivery*
Hatton Garden Metal is one of the UK’s Top Rated Gold Bullion Dealers, renown for its credibility and reliability in providing gold bullion for investment purposes for UK gold investors. We offer our gold coins, gold bars, and bullion with the lowest premiums and a complete storage solution is provided for all metal purchases
Contact info
Plouviez House, 19-20 Hatton Place, London EC1N 8RU, EC1N 8RU, London, United Kingdom
- 0207 404 4000
- contactus@hattongardenmetals.com
- www.hattongardenmetals.com
The UK's Top Rated Gold Dealer
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
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Hats off to Hatton Garden Metals
Hats off to Hatton Garden Metals, another great sale, the best buyer of gold in the Country.
March 31, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your kind words Robert!
We’re delighted to hear you had another great experience with us. Your continued trust and support mean a lot, and we look forward to helping you again in the future!
From everyone at Hatton Garden Metals
Excellent service
Visited the new shop today. very professional and efficient. Also staff very honest when assessing the gold. Would 100% recommend them
March 30, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Chris for your kind words! We’re really glad you had a great experience at our new shop. Our team takes pride in being professional, efficient, and transparent when assessing gold, so it means a lot to hear your feedback.
We truly appreciate your recommendation and look forward to welcoming you back again soon!
From The Hatton Garden Metal Team!
I was really looking forward to sending…
I was really looking forward to sending in my items, having heard such good things about this company, but my gold pack order was cancelled without any prior notice. I had to find out myself, without even the courtesy of an email, which was disappointing. If they can’t handle something as simple as keeping a customer informed, it makes me wonder whether I can put my trust in them to provide an honest and reliable service.
March 15, 2026
Unprompted review
A genuine good company
Super easy to send items .super fast appraisal. Paid into my bank within in hours of the parcel getting delivered to them . All in all total time from me posting to money in bank 28 hours ..not to mention top price paid I could find.
A*****
Lady on the phone was very helpful and friendly too.
March 27, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Barry for such a lovely review 😊
We’re really pleased to hear how quick and easy you found the whole process, and that everything moved so fast from posting to payment — that’s exactly what we aim for!
Thanks again for taking the time to share this, we really appreciate it! ⭐ From The HGM Team!
Excellent service as usual
Excellent service as usual. Good website, full of info, easy to navigate. Easy to set up a transaction and a swift resolution.
March 27, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Kevin for your kind review! 😊
We’re really glad you found the website easy to use and that everything was straightforward to set up. It’s great to hear the process was smooth and resolved quickly for you.
Thank you so much from The Hatton Garden Metals Team!
Super quick payment
Super quick
Excellent price
Super fast payment
Highly recommend this business
March 26, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Vanessa for your review.
The HGM look forward to welcoming you back very soon!
⭐️ Hatton Garden Metals – Where Value Meets First-Class Service
I paid a visit to Hatton Garden Metals on Monday to sell some gold, and I must say, the experience exceeded all expectations.
Not only was I offered double the amount quoted by two other dealers, but the level of service was quite simply beyond the call of duty. From the moment I walked in, everything was handled with professionalism and genuine care.
A special mention must go to Sam, who was exceptional in every respect. He carefully separated the different karats, my Krugerrand, and coins with meticulous attention to detail, before presenting a clear and fair valuation in a friendly and reassuring manner.
When I asked how quickly the funds would reach my account, I was told “within two hours.” True to his word, by the time I arrived home, the money was already there — now that’s efficiency!
I still have another small lot to sell, and there’s no question where I’ll be going.
Sam — be on the lookout, I shall be back!
Highly recommended for anyone looking for honesty, professionalism, and outstanding value.
March 23, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Ellis for taking the time to write this — honestly means a lot.
Really glad we could get you a better price than you’d been offered elsewhere, that’s always the aim. I’ll pass your kind words on to Sam as well, he’ll really appreciate it — he’s always very thorough with everything, so it’s nice to see that recognised
We’ll be here whenever you’re ready to bring the rest in — the HGM team are always happy to help
Helpful staff and good price obtained…
Helpful staff and good price obtained for my Britannia coins. Though they were extremely busy the day I visited but they operated in an efficient and courteous manner. Money was in my bank account within two hours. Will be using them again.
January 28, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks for your patience Kevin. Glad we could still keep things moving and get you a good price for your Britannia coins.
Also great to hear the payment came through quickly, that’s always what we aim for.
The HGM Team Appreciate you coming in, and we’ll be here when you need us again 👍
A painless alternative to the high…
A painless alternative to the high street buyers. Money transfer is an efficient system so I am not carrying large cash amount from shop to bank.
Thank you.
March 25, 2026
Unprompted review
Reply from Hatton Garden Metals
Really appreciate you saying that — that’s exactly what we try to offer.
Totally get that carrying cash around isn’t ideal, so glad the bank transfer made things a bit easier and more comfortable for you.
Thanks again for coming in 😊
Great service
Great service. Easy to contact by telephone to which is a bonus in these days of robots. Checked everything I had seen on the website over the phone, sent my items by their delivery advice they received the next day and my offer was with me within hours of their receipt. After acceptance payment was within minutes. Would definately use again plus a good price. Thank you
March 24, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks so much Eaton — really appreciated.
Glad you found it easy to get hold of us (nice to speak to real people still, right!) and that everything matched up from what you saw on the website
Great to hear you were happy with the price too. Thanks again for trusting us with it, and we’d be more than happy to help again anytime 👍 - Hatton Garden Metals Team
I’m 80 years old
I’m 80 years old, find difficulty with modern tech, so worry about making mistakes. This site was easy to use, quick to respond and I was very pleased with the valuation. The amount was paid into my bank almost as soon as I accepted the offer. I would definitely recommend to friends and family. John
March 24, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much John, for taking the time to leave this — it really means a lot.
We know things can feel a bit overwhelming with all the tech these days, so it’s great to hear you found everything straightforward and easy to use. That’s exactly how it should be.
Really pleased you were happy with the valuation and how quickly the payment came through as well.
Thanks again for your kind words — and for recommending us, that doesn’t go unnoticed 😊 - The HGM Team
Very easy and clear process
Very easy and clear process. Transaction was quick and smooth once my gold got there. I got a price but was tardy getting the bag back so missed the window for the guaranteed price and got the going rate at the time of delivery which was a little less. I have to stress that was my fault and not the company. Don’t make my mistake and turn the envelope around same day please!!
March 23, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you David for taking the time to leave this — really appreciate it.
Glad to hear you found the process clear and everything went through quickly once your gold reached us.
The HGM Team will be happy to welcome you back very soon!
First visit to Hatton Garden Metals
I was a seller, not a buyer. Dealt with Sam, who was incredibly helpful. A very professional organisation.
March 18, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks so much for your kind review and for choosing Hatton Garden Metals!
We’re really glad Sam could help make your first selling experience smooth and straightforward. We appreciate your feedback and hope to see you again soon.
Great service
Well informed
Quick responses
Quick payment
Thank you will use again
March 10, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Tracey, for your lovely feedback!
We’re so pleased you found the service well-informed, quick, and efficient. We really appreciate your support and look forward to helping you again.
Efficient and quick but pricing aggressive
Efficient and quick , pricing aggressive. 30% discount to market price which is mainly commission 28% … they clearly have a strong grip on their market ….
March 18, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Richard!
We’re glad you found our service efficient and quick, with competitive pricing. We appreciate your feedback and look forward to assisting you again.
Excellent service
Excellent service, best value I can find and total honesty . They always go the extra mile to help.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Tannalee, for your wonderful review!
We’re delighted you value our honesty and pricing, and that our team could go the extra mile for you. We really appreciate your support and look forward to helping you again.
Excellent service
I have made several visits to Hatton Garden Metals and I am always impressed by their friendly and professional service.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Elaine, for your continued support!
We’re so pleased to hear you’re always impressed with our friendly and professional service. We look forward to welcoming you again soon.
My first experience of online gold trading.
During the course of 3 different transactions,I had a couple of queries, and every one was answered by phone, quickly, clearly, and most importantly accurately, I was very pleased with the returns and the service. Highly recommended. Kevin Joyce.
March 13, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Kevin, for your fantastic feedback!
We’re glad we could answer all your queries quickly and accurately, and that you were happy with both the service and returns. Your recommendation means a lot to us!
This is the second we have used HGM.
This is the second time we have used HGM.
Very efficient with payment made the day of receipt.
An honest business.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Jeff, for returning to Hatton Garden Metals!
We’re glad you found our service efficient and trustworthy. It’s always a pleasure to work with you, and we look forward to the next time.
This is the second time I have used…
This is the second time I have used Hatton Garden Metals.
And wow.!!!!
Amazing seamless process
Balance transferred immediately after receiving the package
Would definitely recommend and if I have any more gold, would 100% use again
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Mrs S Tomkinson, for your amazing feedback!
We’re thrilled you found the process seamless and enjoyed the fast payment. Your recommendation means a lot, and we’d be delighted to help you again anytime.
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