Haulliday Reviews 18

Customer service is down right AWFUL. It took them near 5 months to finally respond to me in regards to an order I never received. I ordered in January and have only now, as of today in May, been told I would be refunded seeing as reshippment isn't possible.
Prior to this instance I had been told of a refund and reshippment on multiple different occasions but they never confirmed either for me. Only now, after either straight up ignoring my complaint for months (no response to multiple emails) or making empty promises about fixing the situation, have they decided to refund me. Don't waste your time OR money with this shop, unfortunately they're not worth it.

I'm 165cm and their size S fits perfectly. very happy with my sarcastic hoodie! 😍

Ordered having carefully checked returns policy, which states free returns. Company is described in FAQ as being based in North America, but using Asian warehouses. This is NOT mentioned on the returns policy.

The garments fit, but we’re not as pictured - I chose a skirt with undershort which from the images would have an inside leg of 2-3 inches, and as I was ordering a L I would have expected this to be increased a little from the size worn by the model. The shorts were actually around 1” inside leg and fit more like a boy short than a cycling short. Combined with the cheap, plastic feeling fabric I wanted to return.

The statement “easy returns” is misleading. I’m a UK customer. My order cost £30 and was shipped from a UK address. I’m being told that the only way to get a refund is to ship to China, using a tracked method and taking 2-3 weeks - that will cost £20.

Clothes were not to a standard I like and not as pictured, but I’m left only being able to recoup 1/3 of what I spent. Customer service has been limited, just a reiteration that the policy is that the customer pays for return and no addressing my point that it should be made clear where that return is to so the customer fully understands the risk.

I was so happy when i got my things 😊❤ i feel really comfortable in my avocado pajamas and sleep like a baby then 😌 i will purchase more cute clothing in the future! ❤😊

I am very happy with their customer service. My hoodie arrived slightly dirty and they gave me a discount coupon, so I ordered a shirt I loved! Recommend!

My girlfriend was very happy with the pinafore dress and color block jacket. Delivery took a couple of weeks but everything was very nice :)

My package could not ‘find’ my address at first, but thanks to the Haulliday support I contacted them with, they helped me out so wonderfully. I now have my package and it is great quality and condition!

I recommend this website to all☺️

Amazing product and very comfortable. The people are also very sweet and kind! Really appreciate the service😊 would definitely recommend!

I recently ordered a jacket L seize. I received the inner part in M seize, the other part in L seize.
Anyway, both were really too small (probably both were M seize) , and I decided to send back the item. Holliday's support asked me for pictures of the jacket, they confirmed the issue, but they didn't agree to send a prepaid label to me or to pay the postal fee for China.

I ordered my item a couple weeks ago and I still haven't received anything. I don't recommend this website. It might be the country you're from that affects you getting your item or not. So I don't recommend this website

Quality clothing. Fast delivery. I recommend it to everyone. 🥰

I recommend it to everyone. Nice clothes. Quality clothing. Fast delivery. 👌