Hayes & Jarvis Reviews 

The country specialist listened carefully to our requirements and designed a trip which fulfilled our needs and offered us various options geared to our budget. The programme was set out quickly and in detail.

I first contacted Hayes and Jarvis 3 yrs ago to quote for a holiday we were planning - we didn’t go ahead with the booking due to finances at the time but I was really impressed by the service so when I began planning a big holiday for 2026 to celebrate our 50ths and daughter’s 18th plus the end of a levels and GCSEs I decided to contact H&J once again. Luckily I got directed to the same consultant as I’d dealt with in 2022! Bethany was brilliant at listening to our slightly vague requirements for the holiday and coming back with a great proposal which fitted within our budget. I liked the fact that we were offered a choice of hotels in all 4 of the stops we are planning on the trip, and she was happy to adjust the quote based on the hotels we ultimately selected. We are very indecisive customers and she was patient and happy to alter our itinerary as we deliberated our options and changed our minds about excursions through the process. I also liked the online meeting we had where Bethany presented our itinerary to us, and talked through the options at the outset as this made it easier for us to go away and discuss things as a family,
All in all the experience has been smooth and stress free - thank you to Bethany for her patience and assistance throughout the research and booking process - she was brilliant.

Excellent service from James Brown on our Asia trip. Thank you

Top class travel operator. They created a wonderful holiday for my family and were on hand whenever we needed them
during our holiday.

James was brilliant and has put together a great itinerary for our trip to Australia in December

Great support and advice throughout the process

Excellent help and support in planning a trip to South Africa. Great local knowledge and insights.

Spoke to the kind and patient expert who arranged our trip very efficiently. Good and prompt service.

Consultant taking into account our requirements after initial contact.
Proposal very detailed and superbly presented.

Chris was very helpful in helping me decide to go on the Vietnam & Cambodia itinerary and he gave me some good information about what to see and where to go so we made up a itinerary to suit myself and my wife . Thanks for your support and help Chris

Very knowledgeable about our chosen destination- India. Helped book what looks like a great trip. Definitely not roughing it though.

The help and advice from Thidara will no doubt go a long way towards making this trip as memorable as previous ones she has helped us with.

Another great consultation and trip proposal for Thidara! Now booked and very much looking forward to it.
Hayes & Jarvis always deliver with tailor made itineraries suited to our interests.

Jas was great at listening to requirements and making helpful suggestions for planning our trip

Efficient service from Carys. Very capable adviser who provided lots of suggestions and ideas for our trip. Once we had finalised the details, the booking process was quick and easy

Thidara has been superb at advising us around our Safari and time in Zanzibar and we can’t wait to go on the trip.

Just wanted to say how helpful and informative we found James Brown to be when he was putting together an itinerary for us to travel to SE Asia. He was candid and had real in-depth knowledge of the area.

We had an excellent and unforgettable trip to Uganda; well-designed, well-paced, and full of extraordinary experiences. The highlights were definitely the gorilla trek and white-water rafting on the White Nile.

The lodges were lovely, with friendly, accommodating staff who kindly cleaned our jungle gear and muddy boots.

Our guides were outstanding—knowledgeable, professional, and adaptable, ensuring we had an incredible gorilla tracking experience.

Towards the end, we faced some issues with one guide and transport, as well as flight cancellations and rescheduling. Our main contact was exceptionally responsive, calm, and supportive, resolving problems swiftly and ensuring we got home safely.

Overall, this was a spectacular trip filled with adventure, stunning nature, and warm hospitality. We highly recommend it to anyone considering a visit to Uganda.

Having just experienced an amazing holiday in Florida with Hayes and Jarvis, we decided to book our once in a lifetime holiday in 2027 with them too. Their India specialist Jas Bhela has been exceptional in putting together our itinerary and recommending Hotels as Flights along with excursions that suits our requirements. I am not one to wish my life away but we can’t wait to go!!

Excellent service from start to finish Chris our rep did a Stella job putting All our dreams together it just shows the dedication he has had to listen procure and enthuse our taste buds more than they was already
Too notch