Haynes Ford Reviews 

I was able to drop the car off really early which helped greatly. I had phone calls all through the day updating me and it was ready to collect promptly. Even bought down to the car park for me. Particular thanks to Laura or Lauren (so sorry I couldn’t remember) at the desk who helped us.

made aware there was an recall for my car purchased in January.
arranged day, very easy
disappointed no courtsey car
had to get my sister to pick me up and take me back, while she was at work

Excellent service from Kevin and Tommy who went out of their way to ensure I was completely satisfied with the works being carried out.

Incredibly friendly, helpful, and knowledgeable staff. A First Class Service experience delivered. Thank you.

I tried to book a replacement sun roof with Autoglass and Haynes in Canterbury, both of which were less than helpful. Haynes Ford Maidstone completed the job efficiently and i'm grateful to have my car back with an intact sunroof.

kept upto date and kind and friendly service

East from start to finish. Stuck to the quoted price and even washed my car. Can't fault Maidstone Ford, top job guys.

Picked up car on time
Informed throughout service and MOT
Delivered back
Excellent

Very happy with the service

My motorhome needed its service and I called Haynes and got there mobile mechanic to come to my home. The service we received when booking the service is fantastic and the mechanic called to confirm he was on his way and carried out the service perfectly with no fuss. Would 100% recommend Haynes

Was kept informed about the service and when to pick car up

Really good customer service, Laura at reception was really friendly and professional.
I was asked a few times by different staff if I was ok and if I’d like a coffee while waiting.
My car was sorted and bought back round to me at the front reception and handed over by a friendly member of staff.
All in all a painless experience with no problems.

Really pleased with the service I received in dealing with a problem with my new van, prompt appointment and a call to keep me informed of the progress. Haynes Maidstone will now become my first call dealership for all servicing and warranty work.
Thankyou for a great job,
Regards Michael Wright

Excellent service and staff made it very easy to deal with. Especially assistant manager

Very professional

All works carried out as expected. Good job!

The communication between myself and Ford Canterbury (Zacson) was first class. Everything went according to plan, the necessary spare part was promptly ordered and fitted straight after the service.
The courtesy car was ready for me on my arrival, nothing negative to report.

My car broke down and had to be recovered to Haynes. They were really good and got the car booked in straight away and then fixed with two days. Kept me informed throughout. Really good service.

All work was carried out to a high standard and with friendly service

Customer Service
Also the wait was not to long.