We dealt with Millie at Park Farm Allestree Derby she guided us through everything with patience can’t fault our experience
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See what reviewers are saying
Sophie has been absolutely brilliant going above and beyond for us. Not the first time we have used Hays Travel Allestree and it won't be the last!
Company replied
always 10/10 for Allestree team of course 🩷 Sophie booked and checked me in so efficiently 10/10 for the rest of the team too - Kelly Arran Emmie Lewis and Mel who always gets the best rates on... See more
Company replied
Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 14 Park Farm Centre, DE22 2QN, Allestree, United Kingdom
- 01332897041
4.9
Excellent
781 reviews
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Kathy is so professional to deal with…
Kathy is so professional to deal with and nothing is to much trouble
August 16, 2026
Reply from Hays Travel - Allestree
Hi Tracy,
thank you so much for your lovely review we will pass this on to Emmie :)
Kind regards,
Millie x
Sophie has been absolutely brilliant…
Sophie has been absolutely brilliant going above and beyond for us. Not the first time we have used Hays Travel Allestree and it won't be the last!
August 16, 2026
Reply from Hays Travel - Allestree
Thank you for your lovely review Jane,
We will pass this on to Sophie, she will be so please to read it :) we hope you have a lovely time
Millie x
We have been using Hays for some years…
We have been using Hays for some years now & we have always had a warm welcome. We went to book a cruise & Sophie was our advisor. We had very good service from Sophie.
August 15, 2026
Reply from Hays Travel - Allestree
Thank you for your kind feedback, it was a pleasure to be able to assist you! Thanks Sophie :)
We dealt with Millie at Park Farm…
We dealt with Millie at Park Farm Allestree Derby she guided us through everything with patience can’t fault our experience
August 15, 2026
Reply from Hays Travel - Allestree
Thank you for your lovely feedback! I am glad you have a great experience booking with us. Emmie :)
Pleasant
Pleasant, friendly and knowledgeable Staff helped to guide us on the best package for our needs. An altogether pleasant experience.
August 12, 2026
Reply from Hays Travel - Allestree
Thank you so much for your lovely feedback! I'm glad we were able to get this all sorted for you. Emmie :)
Helpful staff as always
August 13, 2026
Reply from Hays Travel - Allestree
Thanks for your feedback, I will pass this on to sophie. Lewis :)
great customer service yet again
great customer service yet again
its always hassle free and a pleasure to deal with all of the staff.
Kelly has looked after us for many year-end always delivers
thank you to the team
kind regards
wayne
August 11, 2026
Reply from Hays Travel - Allestree
Thank you for your kind feedback Wayne. I will pass this on to Kelly. Best wishes Lewis :)
Reply from Hays Travel - Allestree
Thank you for your amazing feedback Derys. I am so happy I was able to assist you. Best wishes Lewis :)
Very helpful friendly staff at Park…
Very helpful friendly staff at Park Farm. Great to know they are there to help us find a lovely holiday
August 10, 2026
Reply from Hays Travel - Allestree
Thank you for your lovely feedback! I will be sure to pass this onto Arran. I am glad to hear you had a great time booking with us. Emmie :)
10/10
Sophie was really helpful and managed to find exactly what I wanted. Would definitely recommend!!
August 2, 2026
Reply from Hays Travel - Allestree
Thank you for your kind feedback! It was a pleasure to assist you. Thanks Sophie :)
I have booked two holidays with Hays…best Travel agent
I have booked two holidays with Hays Travel Allestree and they definitely won’t be the last as long as my bank balance allows 😆 Lewis is absolutely brilliant and I feel like I have my very own personal travel agent 😀 all of the team are brilliant and would highly recommend if you want the best customer service, holidays and prices. Thank you 🙏 Lorraine and Alec
August 8, 2026
Reply from Hays Travel - Allestree
Thank you for your kind feedback Lorraine, I'm so happy I was able to assist. Best wishes Lewis :)
Reply from Hays Travel - Allestree
Hi Maxine, Thank you for your lovely feedback. I will pass this on to Emmie. Regards Lewis :)
Professional and friendly staff member
Professional and friendly staff member
Booking process was easy
August 5, 2026
Reply from Hays Travel - Allestree
Thank you for your Kind feedback, I will pass this on to Sophie. Regards Lewis :)
Excellent
Brilliant as always from Arran and all at Hayes Travel, Allestree! Thank you 👍 😊
August 7, 2026
Reply from Hays Travel - Allestree
Hi Alison, Thank you so much for your kind feedback. I will pass this on to Arran. Regards Lewis :)
I have full confidence in the staff at…
I have full confidence in the staff at Allestree Derby. This time Kelly searched for alternative dates without my having asked her to do so in order to get the best price for me. I will continue to go to Hays Travel.
July 30, 2026
Reply from Hays Travel - Allestree
Hi Julie, thank you for your kind feedback. I will pass this on to Kelly. Best wishes Lewis :)
Reply from Hays Travel - Allestree
Hi Vera.
Thank you for your kind words. I will pass these onto Lewis when he is next in.
Thanks
Arran
Reply from Hays Travel - Allestree
Hi Sean.
Thank you for your kind words. I will let Kelly know when she is next in.
Thanks
Arran
Very helpful
Very helpful, took the time to talk with us, and were patient when we were asking questions and wanting to look at other options. Staff shared their personal experiences of where they have been and what they would recommend.
July 20, 2026
Reply from Hays Travel - Allestree
Hi Rosemary, Thank you for your lovely feedback. I am so happy I was able to assist you. Thanks Lewis :)
Reply from Hays Travel - Allestree
Hi Elizabeth, Thank you so much for your Kind feedback, Best wishes Lewis :)
Kelly is great help
Kelly is great help, cheerful person and good to sort out what we want to go on holiday. Good service and deaf awareness. We will go to Hays again if we want to go somewhere
July 18, 2026
Reply from Hays Travel - Allestree
Hi Robert, Thank you so much for your Kind feedback. I will pass this on to Kelly. Best wishes Lewis :)
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