We always deal with Sasha In the Alnwick branch always so helpful with advice.she has sorted our tickets for our New Zealand trip at Christmas couldn’t ask for better service.such a pleasure to have h... See more
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See what reviewers are saying
Sasha was an amazing, knowledgeable sales consultant who know exactly what I was looking for. She went out of her way to find me the best possible deal for my holiday. All I can say is Amazing serv... See more
Company replied
My friends attended the branch directly to book a holiday whilst I was struggling to book mine online with difficulty. At short notice, the Hays staff member agreed to assist, and the whole process wa... See more
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Popped into our local Hays recently, spoke to really nice team of people about a holiday for our family to incorporate accessibility issues. Left Katie with a list of our requirements. Within a short... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60 Bondgate Within, NE66 1JD, Alnwick, United Kingdom
- 01665465026
4.9
Excellent
676 reviews
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Perfect
Quite simply it was Sasha who booked the holiday for us she was absolutely brilliant helping us choose the holiday and insurance.My wife and myself aren't seasoned travellers so we need help with everything and Sasha gave it in abundance.It's a pleasure going to the shop in Alnwick everyone is so pleasant and helpful.
May 22, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, it was lovely to see you again and to get you all sorted for your next trip.
Sasha x
Helpful and friendly
Helpful and friendly. Approachable even when you don’t have a clue what your doing!
May 16, 2026
Reply from Hays Travel - Alnwick
Thank you for leaving a lovely review! I hope you have a amazing time when it comes around- Nathan
Holiday booked
I knew which holiday I wanted. Laila was helpful, efficient and price matched Tui.
My Hays card was about to expire and I was advised how best to spend my money.
May 6, 2026
Reply from Hays Travel - Alnwick
Thank you so much for booking and for your kind words hope you have the best time! :) - Laila
Katie was brilliant
Katie was brilliant, she went through everything with us , and again if we weren't sure of anything, all the girls are very professional and helpful, it was a very pleasant experience thank you .
May 12, 2026
Reply from Hays Travel - Alnwick
Thank you so much for the lovely review, I hope you have a fantastic cruise!! -Katie :)
Friendly and well informed staff
Friendly and well informed staff, Ellie was very helpful
May 10, 2026
Reply from Hays Travel - Alnwick
Thank you for this lovely review, I hope you have a fantastic time away!!
Cruise booking
This is my 2nd cruise booked through Hays.
The member if staff kept me updated throughout, and made the whole experience so easy
April 29, 2026
Reply from Hays Travel - Alnwick
Thank you for taking the time to leave me a lovely review, it was a pleasure booking your cruise :) Laila
Friendly service
Friendly service, nothing too much trouble. Took time to listen to what we wanted in our holiday.
May 1, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, It was a pleasure booking your lovely holiday to Greece, I cannot wait to hear all about it! Sasha
We were uncertain of where we wanted to…
We were uncertain of where we wanted to go for our Summer Holiday, we provided a list of where we had not been to Laila at the Alnwick location. She was helpful, patient and very pleasant. Once again for us the Hays organisation advice and assistance was first class
May 5, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! I hope you both have the best time in Portugal! - Laila
The same attention to detail that we…
The same attention to detail that we always have from the ladies in Hayes travel Alnwick, hence why we always try and book our holidays through them
May 2, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, hope you have a fantastic time on your cruise!!
Great service from a dedicated member…
Great service from a dedicated member of staff we checked out most of the Spanish islands and eventually settled on a trip to Create, thank you for your patience and help.
May 3, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, it was a pleasure booking your trip :) Laila
Reply from Hays Travel - Alnwick
Thank you for taking the time to leave a 5* review, I am glad we got you sorted :) Laila
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! I hope you have the best time! - Laila
Ellie was very efficient and handled…
Ellie was very efficient and handled our booking really well. She is an asset to Hays and we shall continue to book our holidays through her.
April 29, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind review, its always a pleasure booking your holidays for you.
-Ellie
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! - Laila
Reply from Hays Travel - Alnwick
Thank you for the lovely review! I hope you have a lovely time away!
As usual very helpful service and…
As usual very helpful service and reassurance of our holiday plans from start to finish..
April 15, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! - Laila
Reply from Hays Travel - Alnwick
Thank you for your kind review and thank you for choosing to book with me!
-Ellie.
Reply from Hays Travel - Alnwick
Thank your for your kind words and for booking! I hope you have the best time! - Laila
Laila and her colleagues were most…
Laila and her colleagues were most patient and helpful in helping me find a holiday to suit my needs and wishes.
April 3, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words, so happy we found you the perfect holiday! I hope you have the best time & thank you for booking! - Laila
Friendly & efficient service
There is always a very warm and friendly atmosphere in Hays Alnwick with great staff !
April 5, 2026
Reply from Hays Travel - Alnwick
Thank you for your lovely review we really appreciate it!
-Ellie
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