As customers of Amanda for many years she knows exactly what we like on our holidays. We told her when we wanted to go and with a few hours she had six fabulous destinations for us to look at and choo... See more
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Amanda was absolutely fantastic and very patient with me as we arranged a special trip for my wife's birthday. Nothing was too much trouble and Amanda has guided me through every step of the process.
Company replied
I basically had an idea of what we wanted, contacted Amanda and roughly gave her the bare bones and she magically had an itinerary in a day. Not just one option but two for us to choose. Thereafter... See more
Company replied
Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Amanda Mckeand, DG9, Stranraer, United Kingdom
- 01776507011
4.9
Excellent
237 reviews
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Amanda always gives 100% to any queries…
Amanda always gives 100% to any queries I put to her and always follows thru.top class service
August 19, 2026
As customers of Amanda for many years…
As customers of Amanda for many years she knows exactly what we like on our holidays. We told her when we wanted to go and with a few hours she had six fabulous destinations for us to look at and choose from. She is more than happy to make adjustments if we ask. Amanda is friendly, professional and dedicated to making sure our holiday is perfect for us. She genuinely wants us to have the best holiday! Will always speak to Amanda first before booking anything.
August 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
5* Amanda
Amanda was absolutely fantastic and very patient with me as we arranged a special trip for my wife's birthday. Nothing was too much trouble and Amanda has guided me through every step of the process.
July 29, 2026
Reply from Hays Travel - Amanda Mckeand
thank you for your kind words and 5* review it means the world it was my pleasure booking your holiday for your wife's special birthday, Amanda :)
First Cruise Booked!
Amanda made booking our first family cruise easy. She is very knowledgeable and was able to answer any queries we had.
She was also quick to respond to any queries I had.
July 18, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review. It was my pleasure to book your first family cruise. I'm delighted you found the process easy and that I was able to answer all of your questions. I hope you and your family have the most amazing time on board and create memories to treasure. Amanda :)
Outstanding communication from Amanda
Outstanding communication from Amanda . Seamless booking system
July 19, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review, Kate It was my pleasure to help with your booking. I'm delighted to hear you found the communication and booking process seamless Amanda :)
Have booked many times now
Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....
July 25, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your continued support, Aneurun. It's always a pleasure helping you with your holidays,thank you for taking the time to leave such a lovely review.Amanda :)
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review, Jocelyn. It was my pleasure to help with your booking, and I'm delighted you felt I went above and beyond. Thank you for taking the time to share your experience. Amanda:)
From initial enquiry to booking…
From initial enquiry to booking confirmation any easy experience
July 10, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review, Alistair. It was my pleasure to help with your holiday, and I'm delighted you found everything from your initial enquiry through to booking confirmation an easy experience. Thank you for taking the time to share your feedback.Amanda:)
Amanda was fantastic in helping us…
Amanda was fantastic in helping us choose the perfect holiday.
July 9, 2026
Reply from Hays Travel - Amanda Mckeand
thank you for choosing to book your amazing holiday with me and for your kind words and review I really appreciate it, Holiday countdown is on Amanda :)
Reply from Hays Travel - Amanda Mckeand
thank you so much for your kind words I really appreciate it and thank you for booking another lovely holiday with me Amanda :)
Amanda is just the best to book a…
Amanda is just the best to book a holiday with, no matter where or when your looking for she’ll always find you an amazing deal
June 16, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review! 😊
It’s always a pleasure helping you plan your holidays, and I’m delighted you’re happy with the service. Thank you for your continued trust and support, it really does mean the world to me. Another lovely holiday to look forward to , Amanda :)
Reply from Hays Travel - Amanda Mckeand
Thank you for your 5*review and kind words they mean a lot to me, thank you for choosing to booking your fab holiday with me, not long now counting down the days , Amanda :)
Reply from Hays Travel - Amanda Mckeand
thank you for your kind words and 5* review I really appreciate it, and thank you for choosing to booking your family holiday with me, Amanda :)
brilliant from start to finish
Amanda was very easy to deal with and totally took out the stress involved searching for best deal. Would Highly Recommend
June 4, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your wonderful review, Craig.
I'm delighted to hear that I was able to take the stress out of finding the right holiday for you and help secure the best deal.
Thank you for your recommendation and for choosing me to help with your travel plans. I hope you have an amazing holiday Amanda :)
Amanda has given us exactly what we…
Amanda has given us exactly what we were looking for. She listens and delivers. Exceptional service
May 30, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you for your lovely review. 😊
I'm so pleased I was able to find exactly what you were looking for, I'm sure you will have a great time, thank you for choosing to book with me its much appreciated - Amanda :) ✈️
Amanda @ Hays Travel
Amanda is knowledgeable, helpful & searches for the best deal possible for your holiday keeping you up to speed all the way!
But most of all she is friendly with a great sense of humour which makes you feel at ease.
May 24, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much Stephen for taking the time to leave such a lovely review 😊
I really appreciate your kind words and I’m so pleased you felt well looked after throughout the booking process. I always want my clients to feel fully informed, supported and able to relax knowing everything is being taken care of ✨
And yes… a little bit of humour definitely helps along the way as well 🤣🚢
Thank you again for your continued support, it really does mean a lot 😊
Reply from Hays Travel - Amanda Mckeand
thank you for your lovely review and choosing to book your amazing holiday with me I truly appreciate it, I'm sure you will enjoy every moment Amanda:)
Amanda is amazing
Amanda is amazing. Always helpful and very knowledgable. Goes above and beyond for all your needs.
May 3, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review Jacqui 😊
It really means a lot to me. I’m so pleased I could help and make everything as easy as possible for you.
I always aim to go the extra mile for my clients, so it’s wonderful to hear that reflected in your experience. many thanks Amanda :)
Amanda was brilliant
Amanda was brilliant, listened to my requests and come through with exactly what we required. I always use Hays because the service is fantastic and they make it personal to you.
The booking process was so simple and easy and flawless.
April 29, 2026
Reply from Hays Travel - Amanda Mckeand
Thank you so much for your lovely review, I really appreciate it 😊
I’m so pleased I was able to find exactly what you were looking for and make the process easy for you. I am sure you will have an amazing time :)
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