The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
Company replied
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The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
Company replied
Efa found a holiday for my daughter and myself to Greece. It’s a special year next year so we were pleased with her finding a holiday. We went home really happy🙂
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
777 reviews
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Bangor branch review 5*
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily.
Agent was very helpful in providing us with options around our requirements
Everything was explained clearly and quickly.
It made booking very easy.
June 28, 2026
Reply from Hays Travel - Bangor
Thank you for the 5* review
The travel agency is very welcoming the…
The travel agency is very welcoming the staff greet you on entry.
What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a choice of destinations and hotels so we could choose the resort and hotel we liked the most.
August 11, 2026
Reply from Hays Travel - Bangor
Thank you for the 5* review
Efa found a holiday for my daughter and…
Efa found a holiday for my daughter and myself to Greece.
It’s a special year next year so we were pleased with her finding a holiday.
We went home really happy🙂
August 18, 2026
Reply from Hays Travel - Bangor
Myfanwy ,
Thank you for your lovely review! We are so pleased that you were happy with the holiday found for you and your daughter. We hope you both have a very special time in Greece!
Kind Regards
Hays Travel Bangor
Reply from Hays Travel - Bangor
Thank you for the 5* review
Reply from Hays Travel - Bangor
Thank you for the review, and for booking with us again, Leah
Super knowledgeable staff...Efa was…
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the staff who all helped with our booking. We always book with Hays Bangor and would not think of going anywhere else
August 9, 2026
Reply from Hays Travel - Bangor
Thank you SO much for such a lovely review. This was a lovely read. Kind regards Efa
Very quick service and everything…
Very quick service and everything wanted was explained very well by Leah
August 9, 2026
Reply from Hays Travel - Bangor
Thank you for my 5 star review James. Kind regards Leah
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Kind regards Leah
The agent was good and explained…
The agent was good and explained everything.
The agent answered all our questions and was very helpful.
August 1, 2026
Reply from Hays Travel - Bangor
Thank you for taking the time to write me a lovely 5 star review. Kind regards Leah
the staff!
the staff!! Kamel was amazing, thorough checking and double checking made me really think about using them again for all my future holidays
August 7, 2026
Reply from Hays Travel - Bangor
Thank you so much for the lovely review
We have booked two holidays through…
We have booked two holidays through Hayes Travel -Bangor, and on both occasions we were provided with excellent service.
July 29, 2026
Reply from Hays Travel - Bangor
Thank you for taking the time to write me a lovely 5 star review. Kind regards Sarah
Sarah was so helpful and knoweagble as…
Sarah was so helpful and knoweagble as to what we wanted.
August 2, 2026
Reply from Hays Travel - Bangor
Thank you SO much for my 5 star review. It was my pleasure to book your cruise. Kind regards, Sarah
Great staff very helpful and…
Great staff very helpful and competitive prices, would recommend.
July 7, 2026
Unprompted review
Reply from Hays Travel - Bangor
Thanks for the review, its much appreciated
Sarah was very helpful and made sure we…
Sarah was very helpful and made sure we understood and were happy with everything.
July 25, 2026
Reply from Hays Travel - Bangor
It was my pleasure to book your first ever cruise!! Thank you for taking the time to write me a 5 star review. Kind regards, Sarah
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Kind regards Sarah
Helpful and kind
Helpful, patience in abundance.
Will definitely be booking with the again.
July 23, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review its much appreciated, regards Efa
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Always a pleasure to book your holidays. Kind regards, Sarah
Even with no Internet in the shop the…
Even with no Internet in the shop the ladies pulled together as a team found us a hoilday and booked it, they were very helpful and thorough.
Would definitely recommend and will use again. Very easy process, top rate staff and service.
July 11, 2026
Reply from Hays Travel - Bangor
Thank you for my 5 star review Kelly. A massive thank you for your patience and understanding whilst we got you booked using our mobile phones! No internet was NOT going to prevent me from securing your holiday. Thanks again, Sarah
we were unsure of exactly what we…
we were unsure of exactly what we wanted, Sarah was sooo patient and helped enormously
July 10, 2026
Reply from Hays Travel - Bangor
Thank you for my review Nick. Always my pleasure to book your holidays xx Sarah
Great service
Great service , Sarah was very helpful , she helped us book the right cruise , we told her what we wanted and she took her time and found us the perfect cruise to suit all our needs . Thank you Sarah we will deffo be coming back to you to book our next adventure. Sharon & Graham
July 12, 2026
Reply from Hays Travel - Bangor
Thank you so much for the lovely review its appreciated, regards Sarah
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