Excellent customer service. They go the extra mile to make sure your holiday booking is perfect. No hidden fees and they go through it to make sure you have booked all you require to make it the most... See more
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Prompt and pleasant welcome from member of staff on the front desk. Escorted to a holiday advisor. Katy was extremely helpful, very patient and pleasant. Found a lovely holiday. Staff really supportiv... See more
We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more
We never felt rushed, even though our first (and second) choice of country and resort wasn't available. Katy was very knowledgeable, listened to our requirements and came up with a holiday which sound... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Terri’s customer service was second to none.
The service we received from Terri was second to none. She deserves more than a five star rating. We asked her to find us an available cruise with an accessible cabin and the need of an evacuation chair as my wife is a wheelchair user. She put her skills in practice and after some searching she did exactly that. Thank you Terri
June 30, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Terri
Amazing experience from booking to…
Amazing experience from booking to arrriving home.
It was our first cruise and Hays travel helped us all the way
Hope to book another cruise with them soon
December 30, 2025
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Im so grateful for the patience the…
Im so grateful for the patience the staff have in store. They are so kind and always have time to deal with my enquires .I will only Use HaysTravel .I have had plenty of holidays and booked some more. Id Like to Thank All of The Staff .x
June 29, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, Kind regards Katy
Excelent staff nothing to much trouble…
Excelent staff nothing to much trouble and thank you to katy for arranging our assistance needs. All the staff are pleasant and helpfull⁰
June 29, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, Kind Regards Katy
Fantastic staff
Fantastic staff, nothing too much trouble, so easy to deal with, took all the hassle out of booking the holiday.
June 27, 2026
Reply from Hays Travel - Barnsley
Thank you for leaving a lovely review! It was a pleasure to book your holiday and I hope you have an amazing time! Madison :)
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Booked 4 hols this year and 1 with you…
Booked 4 hols this year and 1 with you next year, staff knowledge brill,
June 26, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Corrine was fantastic very patient with…
Corrine was fantastic very patient with us I hope we get to book our next trip with her
June 26, 2026
Reply from Hays Travel - Barnsley
Thank you so much for your kind review, it was a pleasure to book your trip and hope to see you again soon. Kind regards Corinne
Cruise to look forward to.
Tilly booked our cruise holiday first visit in a friendly and efficient manner.
June 23, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Tilly
We always book our holidays through…
We always book our holidays through Hays Travel Barnsley. The staff are always so helpful and make sure you get the holiday that is best for you
June 24, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, katy
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Disney trips!
We have sat down twice with Katy when we have been in and she has honestly been fantastic. Found us great deals on disneyland paris and Orlando, plenty of great tips for our trips too.
June 9, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review. Its always great booking your next adventure and seeing you in store, Kind Regards Katy
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Katie Griffiths always goes above and…
Katie Griffiths always goes above and beyond to get us the right holiday at the right price. So professional and extremely knowledgeable throughout the whole process.
Wouldn’t go anywhere else other than Katie to book my holidays
June 13, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review & booking. I always love booking your next adventure :) Katy
Friendly efficient travel agent Claire
Friendly efficient travel agent Claire. Always offers best and variety of suitable options . Listens to customers needs and no pressure to make decisions.
June 13, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Clare
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words.
Corrine Barnsley branch hays travel
The travel agent Corrine at the Barnsley branch was absolutely brilliant, could not do enough for us 😀 went above and beyond to get us the perfect holiday for my friend and I.
June 6, 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words. best wishes Corinne
Benidorm
Good helpful staff always friendly and sociable. Tracy at the shop sorted our holiday
. Very pleased.
June 13, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Tracy
Staff always very helpful and patient…
Staff always very helpful and patient and explains clearly. Louise at the Barnsley office is extremly professional
June 5, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Louise
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