Hays Travel - Beverley Reviews 

664
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

Initially consulted with Elizabeth who was very helpful, she emailed an itinerary told us that she was then off on holiday but her colleges would be able to help. We returned and was helped by Allie,... See more

Rated 5 out of 5 stars

We visited the shop to just enquire about a cruise, we were so pleased with the attention we received from Lizzy and all the information she gave us. She was friendly and very efficient. We left havi... See more

Rated 5 out of 5 stars

The young woman who delt with us very very helpful.We had a few choices she looked up the first which was fully booked the second came up trumps so we made the booking and came away very pleased will... See more

Company replied

Rated 5 out of 5 stars

Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

118,033 reviews in the last 12 months

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Rated 4 out of 5 stars

Very helpful

Very helpful
Toya was excellent nothing was to much trouble
Would use hays travel again

June 19, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Mrs Julie Sheppard,

Thank you for your wonderful feedback! We are so pleased to hear that our colleague was excellent and that nothing was too much trouble. We appreciate your kind words.

Kind Regards
Hays Travel Beverley

Rated 5 out of 5 stars

Friendly, knowledgeable and efficient

We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to finish and the recommendation of our cabin was spot on.
So we only booked another cruise with Millie to Spain and France for 2027, same cabin too.
Millie is so friendly and efficient, we love dealing with her.
We also get our foreign currency and re load our Hays travel card within the shop.
Great service at the Beverley branch.

May 31, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Nessie,

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us and that our team was able to provide you with such helpful and knowledgeable service. It's fantastic to know you loved your cruise and have already booked another! We appreciate your kind words about our friendly and efficient service.

Kind Regards
Hays Travel Beverley

Rated 5 out of 5 stars

Friendly team

Usual friendly service from our go-to travel agent. Another cruise booked with the assistance of Allie Mae.

May 30, 2026
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Reply from Hays Travel - Beverley

Richard Porter,

Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience and that our team could assist you in booking another fantastic cruise. We truly appreciate your continued loyalty!

Kind Regards
Hays Travel Beverley

Rated 5 out of 5 stars

Very good service from the staff and…

Very good service from the staff and the fulfilled all of our needs boking a holiday to a place we've never been to befor. Many thanks.

May 30, 2026
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Reply from Hays Travel - Beverley

Peter Wilson,

We are delighted to hear our team provided excellent service for your holiday booking. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

16/05/26 three ladies in store were…

16/05/26 three ladies in store were very friendly and attentive in finding us a luxury holiday in Bali 😄 the two ladies joined together in sorting the best price location and also finding the flight was hand luggage only ring numerous agencies to find costings as it turned out hays own booking system was the best option including baggage saving us hundreds of pounds they could have not been any more helpful 😃 coffee and tea as we waited ten minutes which was not a problem as the lady behind the exchange counter chatted to us 👍 a very reassuring Experiance that’s why we are a repeat customers thank you. Hays travel

May 17, 2026
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Reply from Hays Travel - Beverley

Mike Bee,

We are so pleased to hear about your positive experience with our team! It's wonderful that we could help you find the perfect luxury holiday to Bali, complete with the best pricing and flight options. We truly appreciate your continued loyalty.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We spoke to a lady called Helen who was…

We spoke to a lady called Helen who was so helpful she found us options and gave us the time to make our decision without being pushy she also listened to the things we needed on our holiday and found what we hope will be our perfect time away

May 24, 2026
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Reply from Hays Travel - Beverley

Mrs Haggitt,

We are so pleased to hear our team member provided such dedicated assistance in finding your ideal holiday. We appreciate your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful and friendly staff.

Very helpful and friendly staff.

May 23, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Paul Neville,

We are so glad to hear that our team was able to assist you. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Welcoming

Welcoming, friendly and efficient service from start to finish

May 19, 2026
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Reply from Hays Travel - Beverley

BW,

We are so glad you had a great experience with us. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great customer service

Great customer service. Was helpful and reassuring. Answered all our questions. Felt no pressure to book and was happy to go back once we had made a decision. Have booked online for years but will now go into store.

May 10, 2026
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Reply from Hays Travel - Beverley

Mandy Bridges,

We're so glad to hear you had such a positive experience and felt comfortable making your decision. We look forward to welcoming you in-store for future bookings!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

A welcoming visit to enquire about a…

A welcoming visit to enquire about a holiday; Helen was very informative and guided us to find the holiday we were looking for.
A very good experience.

April 16, 2026
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Reply from Hays Travel - Beverley

Lynn,

We are so pleased you had a very good experience finding your holiday. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Millie has been great in helping me…

Millie has been great in helping me with my holiday

May 12, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Justine,

We are so pleased we could assist with your holiday plans. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Helpful and friendly staff

The staff are very helpful, gave us a choice of holidays within our price bracket and needs. No pushy sales process which I like. I know everything can be done online direct with Jet2 but I still like the assurance that I've booked through a travel agent and that if there are any problems they will deal with them.

May 12, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Christine Quinn,

We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words and look forward to assisting you with future holiday plans!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Malta trip

Went in looking for a deal for Malta flying from Leeds/Bradford. After a good time spent at the Agents we found a flight but no hotel/b&b to go with it as as a package deal in the are we needed to be, so ended up by purchasing a flight through travel agent and sorting accommodation ourselves separately. Adviser was very helpful though looking at all options available to us which included other airports.

May 1, 2026
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Reply from Hays Travel - Beverley

MB,

We're glad to hear our adviser was very helpful in exploring all options for your Malta trip, even if a package wasn't available. Thank you for your positive feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Millie at Beverley branch .

Millie at Beverley branch answered my question about the cost of a cruise honestly. To my surprise the price was better than a large online company. She didnt try to hard sell but gave me time to work out complex travel arrangements. She talked me through my options on cabins and drinks packages.
The cruise is booked.
Thank you Millie for being so polite, informative and a pleasure to speak to.
Hays is the way to go! It will be next time!

May 8, 2026
Unprompted review
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Judith Auton,

We are so pleased to hear we could assist you with your cruise booking. It's wonderful to know our team was informative and helpful. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful and quick

Very helpful and quick

April 26, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Mr Marsters,

We're glad you found us helpful and quick. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We were made to feel welcome by Helen…

We were made to feel welcome by Helen as soon as we walked in the door . She listened to our requests and spent time looking at various resorts .
We are very happy with the holiday we have chosen . Thank you Hays Travel.

April 22, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Phil Tordoff,

We are so pleased to hear about your positive experience with us. It's wonderful that you are happy with your chosen holiday. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful service

Millie answered all my questions and found me all I asked for ,very courteous and helpful.. Thankyou Millie. Booked over the phone after visiting the shop in Beverly

April 30, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Sheila Trowsdale,

We're so glad we could assist you with your booking and provide excellent service. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

excellent service

The helpful staff mad it easy for us this is the second time we have used Hays Travel and will use them again in future. 😀

April 30, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We're so glad our team made things easy for you. It's wonderful you've chosen us again, and we look forward to helping with future travel plans!

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