Hays Travel - Blandford Reviews 

431
TrustScore 5 out of 5

4.9

23 Salisbury Street, DT11 7AU Blandford, GB


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Rated 5 out of 5 stars

Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more

Company replied

Rated 5 out of 5 stars

Erin made booking our city break so easy. Her knowledge helped us pick a great hotel in an amazing location. Fantastic service

Company replied

Rated 5 out of 5 stars

Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!

Company replied

Rated 5 out of 5 stars

Beth - Blandford Office. What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 Salisbury Street, DT11 7AU, Blandford, United Kingdom

  • 01258 451358

4.9

Excellent

TrustScore 5 out of 5

431 reviews

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4.9

All reviews

(431)

120,653 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HAPPY TRAVELER

ELLE WAS EXTREMELY HELPFUL AND WAS ABLE TO SHOW ME ALL ASPECTS TO OUR BOOKING I COULDNT BELIEVE THAT ELLE WAS A TRAINEE WITH THE WAY SHE FLEW THROUGH THE BOOKING EXCELLENT WORK ELLE

June 13, 2025
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Reply from Hays Travel - Blandford

Good morning Mr & Mrs Noble,

Thank you very much for taking the time to leave this amazing 5* review!

I am so pleased we managed to get everything all booked for you - the only thing you need now is your currency!

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 5 out of 5 stars

Jade was extremely helpful and…

Jade was extremely helpful and knowledgeable with the booking of our mini cruise. Lovely, friendly service would highly recommend.

May 29, 2025
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Reply from Hays Travel - Blandford

Hello Tracey,

Thank you so much for leaving a lovely review!

It was my pleasure to book you your first cruise.

I look forward to speaking to you soon :)

Jade

Rated 5 out of 5 stars

Amazing team

Amazing team, really knowledgeable and personable. Booked the holiday of a lifetime and felt in safe hands!

May 16, 2025
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Reply from Hays Travel - Blandford

Good afternoon James,

Thank you for taking the time to leave this 5* review!

I am so pleased we managed to get your holiday all booked - I'm sure you'll have a magical time!

I look forward to speaking with you soon!

Kind regards,
Ellie

Rated 5 out of 5 stars

Hays travel Blandford are really…helpful

Hays travel Blandford are really helpful and friendly they can't do enough for you they do everything for you I would highly recommend them

May 14, 2025
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Reply from Hays Travel - Blandford

Good afternoon, thank you so much for taking the time to leave a 5* review. As you know, we do pride ourselves on excellent customer service so I am happy you gave us 5* and it is always a pleasure to help you with your cruises. Take care, see you soon, Danielle

Rated 5 out of 5 stars

Ellie was extremely helpful and…

Ellie was extremely helpful and patient. Ultimately she was able to provide exactly what we asked for. Thank you

May 20, 2025
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Reply from Hays Travel - Blandford

Good afternoon Kevin,

Thank you for taking the time to leave this lovely 5* review!

I am so pleased we managed to get your cruise all booked - I'm sure you'll have a fantastic time!

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 5 out of 5 stars

World cruise

Well what can I say apart from how fantastic Hays Travel Blandford is there knowledge of cruising is outstanding and the staff are so friendly and exceptionally knowledgeable to make your cruise in amazing experience definitely in safe hands with hay travel in blandford office and a big thank you to our agent Ellie for setting up our trips and to the other members of staff to

May 9, 2025
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Reply from Hays Travel - Blandford

Good morning Diane,

Thank you so much for taking the time to leave this lovely 5* review!

I am so pleased we managed to get both of your trips sorted for you - not long to wait now!

I look forward to speaking with you soon!

Kind regards,
Ellie :)

Rated 5 out of 5 stars

Simply the best

Staff were very friendly and professional and helped with all my questions and queries.

May 9, 2025
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Reply from Hays Travel - Blandford

Good afternoon,
Thank you for taking the time to leave me a review. I am glad you had a good experience with us in store and thank you for your custom. We look forward to seeing you soon. Danielle

Rated 5 out of 5 stars

Customer care

Danielle was very, very helpful and extremely efficient. Would certainly recommend Hays Travel to anyone.

May 4, 2025
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Reply from Hays Travel - Blandford

Good afternoon Mary, thank you for your review. It was lovely to meet you and your friend on Saturday and I hope you are both looking forward to your much deserved break. See you soon, Danielle

Rated 5 out of 5 stars

From the moment we spoke to our…

From the moment we spoke to our advisor, she was extremely friendly and helpful. She listened to our requirements and persevered in her searches until she found a solution to our needs.

April 29, 2025
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Reply from Hays Travel - Blandford

Morning Julie!

Thank you for your lovely review.

It was my pleasure to book your holiday for you!

I look forward to seeing you soon.

Kind Regards,
Jade

Rated 5 out of 5 stars

Holiday

Danielle booked our family holiday for 2026, plus we booked a cruise for this June 2025 very excited!
Danielle
listens to exactly what we request and we find the whole process is dealt with so efficiently and the choices including payment scheme so helpful. Highly recommend Hays and of course Danielle.

Regards
Clare

April 26, 2025
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Reply from Hays Travel - Blandford

Hi Clare, thank you for taking the time to leave me a review. It was a pleasure as always to help you plan your birthday holiday for you and your family. We hope you are looking forward to it. Speak soon, Danielle

Rated 5 out of 5 stars

Thank you Hays Travel

The staff are knowledgeable and friendly, Beth is willing to work hard to acheive a good outcome, to which I am grateful.

April 25, 2025
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Reply from Hays Travel - Blandford

Dear Mr Carter,

Thank you for your kind 5* review, I am glad you are happy with the holiday booked and what an exciting one to look forward to!

Kind regards,
Beth

Rated 5 out of 5 stars

Very helpful and good

Very helpful and good

April 10, 2025
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Reply from Hays Travel - Blandford

Good afternoon,
Thank you for your kind 5* review, I'm glad you were happy with our service.
Kind regards,
Beth

Rated 5 out of 5 stars

Caribbean cruise with P&O Jan 2026

Beth was very helpful and booking went without a hitch

March 30, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning Alison,
Thank you for your kind 5* review, I'm glad you were happy with my service.
Kind regards,
Beth

Rated 5 out of 5 stars

I originally got quotes from a phone…

I originally got quotes from a phone call which were exactly what I asked for as well as a few options that were slightly different from the requirements I set. This was amazing though and I'm very grateful they did. They were very helpful in the branch and made sure I knew exactly what I was getting. They were all very knowledgeable, friendly and helpful. Thank you all for the help

March 20, 2025
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Reply from Hays Travel - Blandford

Good afternoon,

Thank you for taking the time to leave us such a lovely review. We pride ourselves on excellent customer service so I am really pleased you had a 5* experience. We hope you are looking forward to your holiday to Tenerife.

If we can be of any assistance please do let us know. We will be in touch with you closer to the time when your tickets are ready.

See you soon,
Danielle

Rated 5 out of 5 stars

I Always get great service in Hays

I Always get great service in Hays. Nothing is too much trouble, staff always listen and do their best to fulfill my needs. There’s always great deals with currency as well. A very satisfied happy customer!

March 27, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Mrs Harding,

Thank you for reviewing the service you received in store. We value your regular custom and it is always a pleasure to help you with you holidays. I hope you are looking forward to your holiday to Malta.

See you soon,
Danielle

Rated 4 out of 5 stars

Booking a holiday

Really helpful and patient service

March 7, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Hello Stuart,

Thank you for your review.

We look forward to seeing you soon.

Kind Regards,
Jade

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Very professional

March 2, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning, thank you for taking the time to leave me a review. I am so pleased we managed to get this cruise booked for you. I hope you are both looking forward to it. See you soon, Danielle

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