Hays Travel - Bradford Reviews 

620
TrustScore 5 out of 5

4.9

Kirkgate shopping centre, BD1 1QT Bradford, GB


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Rated 5 out of 5 stars

First time booking a holiday and the service was amazing! Lindsey was really helpful and went the extra mile when looking into the holiday for me and my friend, finding the best place to stay and... See more

Company replied

Rated 5 out of 5 stars

As always we asked about a few holidays Lyndsey went through the options she was very good telling us different things which led us to our choice

Rated 5 out of 5 stars

Always A Pleasure Coming To Hays Travel Bradford...The Wonderful Ladies Are Always Able To Advise And Are Very Helpful...Dont Book Anywhere Else Now..

Company replied

Rated 5 out of 5 stars

Wonderful staff. Very attentive and very helpful. Nothing is too much trouble for them 😁 Always go the extra mile to accommodate your requestd.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom

  • 01274 965 995

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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4.9

All reviews

(620)

121,406 reviews in the last 12 months

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Rated 5 out of 5 stars

Iceland trip

Lyndsay was really helpful! I came with a vague idea I wanted to go whale watching somewhere. She took some details on the friday and emailed me back the next day, she then rang me up to check I'd got the email through on the sunday which was really kind.
I proceeded to book the Iceland trip with my mum the next friday and she's been really helpful, holding my hand the whole time.

January 30, 2026
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Reply from Hays Travel - Bradford

Hi Jenny, Thank you for the lovely feedback, I was so happy I was able to get you a trip sorted for you and your mum, Lyndsey

Rated 5 out of 5 stars

Abigail has been a fantastic contact at…

Abigail has been a fantastic contact at Hays Bradford. I've now booked two holidays with her, and she's always cheerful, helpful and has good advice on areas.

February 5, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail

Rated 5 out of 5 stars

prompt

prompt, friendly and efficient service

January 26, 2026
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Reply from Hays Travel - Bradford

Thank you so much for your feedback :) It was a pleasure booking your holiday - Abigail

Rated 5 out of 5 stars

First experience of a travel agents

First experience of a travel agents, first time booking a family holiday. I was really overwhelmed looking online making sure I got all the details correct. Hays travel was recommended by a friend. Staff was welcoming asked me preferences showed me everything. Gave me a few options of payment. Really happy with my experience they have a customer for life now. highly recommended

January 29, 2026
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Reply from Hays Travel - Bradford

Thank you so much for your feedback :) It was a pleasure booking your holiday - Abigail

Rated 5 out of 5 stars

This will be our 6th holiday in 4 years…

This will be our 6th holiday in 4 years with hays travel, great staff and great service. Couldn’t recommend them more.

January 20, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback , It was a pleasure booking your holiday again :) - Abigail

Rated 5 out of 5 stars

THE SERVICE THAT WE HAVE HAD FROM HAYS…

THE SERVICE THAT WE HAVE HAD FROM HAYS TRAVEL HAS BEEN BRILLIANT.VERY HELPFUL STAFF.

January 18, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) t was a pleasure booking your holiday - Olivia

Rated 5 out of 5 stars

Brilliant staff etc

January 25, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey

Rated 5 out of 5 stars

Excellent service I always book

Excellent service I always book
With hays travel the staff are really friendly and they always make you feel comfortable I always come out smiling thankyou lovely ladies at broadway Bradford x

January 23, 2026
Unprompted review
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Reply from Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey

Rated 5 out of 5 stars

Staff were professional

Staff were professional, helpful and friendly.

January 24, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey

Rated 5 out of 5 stars

Lindsay who served us really listened…

Lindsay who served us really listened to our needs and took the time to find us a holiday that suited our needs . She’s a credit to the company.

January 12, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey

Rated 5 out of 5 stars

The agent was friendly helpful

The agent was friendly helpful
As the agent's always are at hays travel Bradford now in the Broadway shopping centre Bradford

January 8, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback , It was a pleasure booking your holiday :) - Abigail

Rated 5 out of 5 stars

Cruise check in

Did all our checking in for our upcoming cruise and sorted everything for us which made it less stressful as we are not very good with computers

January 6, 2026
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Reply from Hays Travel - Bradford

Thank you for your feedback :) - Abby

Rated 5 out of 5 stars

I couldn’t be happier with the help I…

I couldn’t be happier with the help I received. Lindsey really took the time to understand what I was looking for and found the perfect holiday to match my needs and budget. The whole process was easy and stress-free, and their knowledge and recommendations were incredibly helpful. I felt supported every step of the way and would absolutely recommend them to anyone looking for help planning a holiday.

January 6, 2026
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Reply from Hays Travel - Bradford

Thank you so much for your lovely feedback I was happy to get your family holiday all sorted :) Lyndsey

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