First time booking a holiday and the service was amazing! Lindsey was really helpful and went the extra mile when looking into the holiday for me and my friend, finding the best place to stay and... See more
Company replied
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First time booking a holiday and the service was amazing! Lindsey was really helpful and went the extra mile when looking into the holiday for me and my friend, finding the best place to stay and... See more
Company replied
As always we asked about a few holidays Lyndsey went through the options she was very good telling us different things which led us to our choice
Always A Pleasure Coming To Hays Travel Bradford...The Wonderful Ladies Are Always Able To Advise And Are Very Helpful...Dont Book Anywhere Else Now..
Company replied
Wonderful staff. Very attentive and very helpful. Nothing is too much trouble for them 😁 Always go the extra mile to accommodate your requestd.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom
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Lyndsay was really helpful! I came with a vague idea I wanted to go whale watching somewhere. She took some details on the friday and emailed me back the next day, she then rang me up to check I'd got the email through on the sunday which was really kind.
I proceeded to book the Iceland trip with my mum the next friday and she's been really helpful, holding my hand the whole time.

Reply from Hays Travel - Bradford
Abigail has been a fantastic contact at Hays Bradford. I've now booked two holidays with her, and she's always cheerful, helpful and has good advice on areas.

Reply from Hays Travel - Bradford
Lovely experience in booking a Cruise! thank you so much Phoebe. X

Reply from Hays Travel - Bradford
First experience of a travel agents, first time booking a family holiday. I was really overwhelmed looking online making sure I got all the details correct. Hays travel was recommended by a friend. Staff was welcoming asked me preferences showed me everything. Gave me a few options of payment. Really happy with my experience they have a customer for life now. highly recommended

Reply from Hays Travel - Bradford
This will be our 6th holiday in 4 years with hays travel, great staff and great service. Couldn’t recommend them more.

Reply from Hays Travel - Bradford
THE SERVICE THAT WE HAVE HAD FROM HAYS TRAVEL HAS BEEN BRILLIANT.VERY HELPFUL STAFF.

Reply from Hays Travel - Bradford
Always helpful and friendly in finding us our next holiday

Reply from Hays Travel - Bradford
Excellent service I always book
With hays travel the staff are really friendly and they always make you feel comfortable I always come out smiling thankyou lovely ladies at broadway Bradford x

Reply from Hays Travel - Bradford

Reply from Hays Travel - Bradford
Lindsay who served us really listened to our needs and took the time to find us a holiday that suited our needs . She’s a credit to the company.

Reply from Hays Travel - Bradford
Customer service was excellent went above and beyond to find the right holiday for us

Reply from Hays Travel - Bradford
Yes booked 3 trips

Reply from Hays Travel - Bradford
The young lady that help me with my holiday was excellent

Reply from Hays Travel - Bradford
The agent was friendly helpful
As the agent's always are at hays travel Bradford now in the Broadway shopping centre Bradford

Reply from Hays Travel - Bradford
Did all our checking in for our upcoming cruise and sorted everything for us which made it less stressful as we are not very good with computers

Reply from Hays Travel - Bradford
Very helpful patient and professional nothing was too much trouble.

Reply from Hays Travel - Bradford
I couldn’t be happier with the help I received. Lindsey really took the time to understand what I was looking for and found the perfect holiday to match my needs and budget. The whole process was easy and stress-free, and their knowledge and recommendations were incredibly helpful. I felt supported every step of the way and would absolutely recommend them to anyone looking for help planning a holiday.

Reply from Hays Travel - Bradford
Always get great service when we book there ,Olivia was fantastic as usual

Reply from Hays Travel - Bradford
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