Staff member Charlie was great from start to finish. Very friendly, very helpful. It was a last minute trip but everything sorted quickly and efficiently. Came out very satisfied
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See what reviewers are saying
Poppy done a very good job in Bridgwater store, listening to our requests and helping to book our holiday with a smile 😊.
Company replied
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... See more
Company replied
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Fore Street, TA6 3NF, Bridgwater, United Kingdom
- 01278588141
4.9
Excellent
367 reviews
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Keep your local Travel Agent in the Town Centre
Found Resort and Hotel on line and wanted a price match so that I could book in store. KEEP THE SHOPS OPEN - our town are losing too many facilities through lack of use.
Travel consultant was very helpful and was able to match the price I had found online. =. Holiday booked using the local Travel Agency. A win all round.
January 24, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, i am glad we were able to get your Holiday booked.😊
Really helpful
Really helpful, staff really interested in our trip. Very accommodating and supportive. Thank you
January 17, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, i'm glad i was able to help in getting your holiday arranged 😊
Matching the price l had on line
January 16, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely feedback :)
Excellent help and advice
Excellent help and advice, we just returned from Rovaniemi in lapland, such a great time, lovely hotel. Flew with ryanair frim bristol that was straight forward and easy too. Thank u Hays bridgwater planning to go lapland again now
December 16, 2025
Unprompted review
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. I'm so pleased that you had a lovely time. Let us know when you want to book the next one :)
Very helpful and found a package…
Very helpful and found a package holiday perfect for us.
January 15, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Helpful in finding hotel in required…
Helpful in finding hotel in required area and flights
January 21, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
I found my visit to hays travel…
I found my visit to hays travel yesterday a very good experience with a very nice person who helped me get a a holiday booked stress free and very satisfactory outcome .
January 21, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Poppy was absolutely amazing
Poppy was absolutely amazing, going above and beyond to get us the right holiday
January 18, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Acted very professionally but in a…
Acted very professionally but in a friendly manner
January 16, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Sarah and the team were exceptional!
Sarah and the team were exceptional!
Their knowledge of flight companies to knowing a few tips to help secure particular flights were great.
Thanks Margaret for the coffee!
January 6, 2026
Reply from Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again in the future😊
Charley was very friendly
Charley was very friendly, approachable and helpful,she went above and beyond to help us find what is hopefully an amazing holiday
January 8, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Ellen arranged the holiday for me and…
Ellen arranged the holiday for me and she couldnt have been more helpful. She was fantastic and a great ambassador for Hays Travel
January 6, 2026
Reply from Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again soon 😊
Under staffed dueto sickness not there…
Under staffed dueto sickness not there fault.clare was very helpful and patient with us.
We had no idea where we wanted to go, but we did have dates.
Hopefully she found us the right holiday only time will tell when we visit.
Really happy with the service we received yesterday.
January 3, 2026
Reply from Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again in the future😊
Polite and helpful in agency
January 1, 2026
Reply from Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again soon 😊
Charley was so helpful and made it an…
Charley was so helpful and made it an easy experience. Sorry Charley for all the questions
December 30, 2025
Reply from Hays Travel - Bridgwater
Thank you for your kind review. I'm pleased we found something for you and look forward to hearing all about it 😊
Ellen was very thorough in looking for…
Ellen was very thorough in looking for my holiday.. we tried many dates and hotels and she found the one for me
December 19, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely feedback. I am looking forward to seeing you again soon!
The young woman who served us was kind
The young woman who served us was kind, efficient, very helpful and knowledgeable.
December 5, 2025
Reply from Hays Travel - Bridgwater
Thank you for you lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Reply from Hays Travel - Bridgwater
Thank you for your lovely review & booking with us at Hays Travel Bridgwater. Many thanks, Ellen.
Ellen was very professional and happy…
Ellen was very professional and happy to help me, booked a lovely holiday, very easy.
November 11, 2025
Reply from Hays Travel - Bridgwater
Thank you Rita for your lovely feedback. We will see you again soon!
First time booking a cruise
First time booking a cruise. Staff were professional, informative and made our experience enjoyable
October 26, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, i'm glad i was able to help in getting your cruise arranged 😊
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