Hays Travel - Charlotte Hopkin Reviews 

331
TrustScore 5 out of 5

5.0

Personal Travel Consultant Charlotte Hopkin, CF63 1BA Barry Island, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service, quick to get back to me. Found me numerous quotes and worked with me to find the best holiday for myself and my family. Nothing was too much for Charlotte. She always goes above and... See more

Rated 5 out of 5 stars

I contacted Charlotte regarding a cruise I fancied and gave her some dates that I was looking at. Charlotte replied the same day with a couple of amazing Cruises and I booked my dream holiday within... See more

Rated 5 out of 5 stars

We found Charlotte so helpful in choosing our holiday destination! She covered all our concerns about there being hills and the locality, where to dine and basically have a great time! Lovely lady!

Rated 5 out of 5 stars

Charlotte is super efficient she replied to my messages whilst she was on annual leave. Offered different options and costs.


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Charlotte Hopkin, CF63 1BA, Barry Island, United Kingdom

  • 1446334027

5.0

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(331)

121,995 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlotte was extremely helpful

Charlotte was extremely helpful. She sorted out a difficult situation and got us the deal we wanted. Very professional. I have already recommended Charlotte to colleagues and friends.

June 9, 2026
Rated 5 out of 5 stars

10 out of 10 for Charlotte!

When you first get in touch with Charlotte, she gets back to you straight away, she constantly keeps in touch, we were requesting a totally tailor made itinerary and Charlotte has gone above and beyond to meet our needs, she has booked us an amazing holiday, nothing was too much trouble, a full 10 out of 10, thank you Charlotte

June 4, 2026
Rated 5 out of 5 stars

Charlotte was amazing as always

Charlotte was amazing as always. Her office is gorgeous, she was very welcoming! Charlotte gave the best advise, gave us lots of different options of destinations/airports/dates and found us a perfect deal. Highly recommend!

May 29, 2026
Rated 5 out of 5 stars

The very best

As always Charlotte is an absolute star! Beginning to end she makes the best choices and works so well with what we as a family need. Nothing is too much trouble for her and she always goes above and beyond. I couldn’t even contemplate using anyone else to trust with our holidays

May 1, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look