Friendly service, willing to spend the time with us to find right holiday for us. Like the fact we will receive tickets as well as having digitally. Holiday ws a fair price.
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See what reviewers are saying
Such a lovely company, this is our second time we booked with Hays Chester. The staff are soo professional & welcoming. Highly recommend
Company replied
We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake... See more
Company replied
They couldn't have been more helpful in finding information about the hotel that wasn't available through any websites. The whole booking process was completed in an efficient and friendly manner.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Bridge Street, CH1 1NG, Chester City, United Kingdom
- 01244 456786
4.9
Excellent
838 reviews
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Friendly service
Friendly service, willing to spend the time with us to find right holiday for us.
Like the fact we will receive tickets as well as having digitally. Holiday ws a fair price.
August 10, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful feedback! We are so pleased to hear that we could assist you in finding you the right holiday! We hope you have a wonderful trip!
Kind Regards
Hays Travel
Such a lovely company
Such a lovely company, this is our second time we booked with Hays Chester.
The staff are soo professional & welcoming.
Highly recommend
August 20, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. Thank you for using us to secure your holiday again, we hope you have an amazing trip!
Kind Regards
Hays Travel
The staff member called Sanem was very…Holiday
The staff member called Sanem was very helpful and efficient we will always use Hays Travel, excellent.
August 17, 2026
Reply from Hays Travel - Chester
Thanks so much for your lovely review! We’re really pleased to hear San was able to help you find your holidays. We really appreciate your kind words!
Kind regards,
Hays Travel
Reply from Hays Travel - Chester
Thank you Mr. Bowden for booking with us again and pleasure to help, Team Chester
The staff was very helpful and very…
The staff was very helpful and very good at there job
August 18, 2026
Reply from Hays Travel - Chester
Thank you for this lovely review and booking with us. Team Chester
Senem was most helpful.We have a…
Senem was most helpful.We have a holiday to the right place and the right price for us.
August 16, 2026
Reply from Hays Travel - Chester
Lovely meeting you both and be a part of your holidays so thank you for this lovely review and booking with me. Sanem
The gentleman we dealt with tried very…
The gentleman we dealt with tried very hard to match us with the holiday we requested.
August 9, 2026
Reply from Hays Travel - Chester
We're so pleased to hear our team member worked hard to find your ideal holiday. We appreciate your kind words!
Kind Regards
Hays Travel Chester
Extremely helpful and efficient as usual
They couldn't have been more helpful in finding information about the hotel that wasn't available through any websites. The whole booking process was completed in an efficient and friendly manner.
August 1, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful feedback! We are so pleased to hear that we could assist you in finding the information you needed and that your booking process was efficient and friendly.
Kind Regards
Hays Travel
Reply from Hays Travel - Chester
Thank you for your kind review! We're delighted to hear you found our service friendly and efficient. We really appreciate your feedback and look forward to helping you again in the future.
Reply from Hays Travel - Chester
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are delighted to hear you had an excellent experience.
Kind Regards
Hays Travel
The staff are always welcoming and go…
The staff are always welcoming and go above and beyond too make sure I get the perfect holiday at the perfect price .
With everything included
August 2, 2026
Reply from Hays Travel - Chester
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team consistently provides such welcoming service and goes above and beyond to ensure you find the perfect holiday at the right price, with everything included. We truly appreciate your kind words!
Kind Regards
Hays Travel
We were seen as soon as we walked…
We were seen as soon as we walked through the door. The staff are always very helpful and pleasant.
July 31, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful feedback! We are so pleased to hear that you were seen quickly and found our staff helpful and pleasant.
Kind Regards
Hays Travel
Reply from Hays Travel - Chester
Thank you for your wonderful 5-star review! We are so pleased to hear that you enjoyed our service, found our staff friendly, and appreciated the lovely environment. Your feedback is greatly valued.
Kind Regards
Hays Travel
We've consistently used Hays Travel…
We've consistently used Hays Travel since residing in Chester and have always been very satisfied with the overall booking experience plus friendliness and competency of the staff involved in the process. I'm confident when leaving the shop with everything printed off and in the wallet and looking forward to the holiday aspect that the whole job has been carried out efficiently.
August 6, 2026
Reply from Hays Travel - Chester
Thank you for your kind words. It's fantastic to know our team was able to help you find the right holiday. We truly appreciate your support and hope you have an amazing trip!
Kind regards,
Hays Travel
Lovely experience
Lovely experience. I was greeted as soon as I walked in the door with a very helpful and friendly Louise. She helped me feel relaxed and heard to get all the trip I asked for. And I felt very sure that my whole experience right to my time away will be smooth.
August 5, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful review! We truly appreciate your kind words and happy to have sorted your exciting trip!
Kind Regards
Hays Travel
Hays are great and do their best to help you..especially Nicola
I always come to Hays because Nicola is amazing 😊...the other staff are great to but iv become friends with Nicola as she is very attentive and helpful while looking for my holidays...shes so lovely and friendly ...
August 3, 2026
Reply from Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that our team member has been so attentive and helpful in finding your holidays. We truly appreciate your kind words.
Kind Regards
Hays Travel
Kind and very helpful.
July 26, 2026
Reply from Hays Travel - Chester
Thank you for your review, Chester Team.
The young girl we had was lovely very…
The young girl we had was lovely very accommodating and knew just the right holiday in the price range for us ! Such a smooth and easy service will definitely be back!
July 25, 2026
Reply from Hays Travel - Chester
Thank you for your lovely review and booking with us, Team Chester
Reply from Hays Travel - Chester
Thank you so much for your lovely review Lisa!
Team Chester
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