As always we always rely to deal with Cheryl and she didn't let us down. We told her what we wanted, including flying from Bournemouth, and in no time she had brought up options. Between us we wer... See more
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Megan, is always helpful and informative when we call at the shop.The other members of the team also make you welcome. A pleasure to book a holiday with. Nice clean shop.
Company replied
Kayla was absolutely lovely. We were undecided about where we wanted to go as we had 2 different destinations in mind. Kayla looked up both destinations for us and found us a beautiful hotel in St Luc... See more
Company replied
What was achieved in 45 minutes with Denise had taken upwards of 5hrs on line trying to book direct with P & O and with no success. Denise was patient and understanding of all our needs and was able... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Saxon Square, BH23 1AQ, Christchurch, United Kingdom
- 01202 473663
4.9
Excellent
846 reviews
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Megan was so helpful
Megan was so helpful, clear and honest. She explained everything so well and helped us to get the holiday that suits us.
December 30, 2025
Reply from Hays Travel - Christchurch
We’re so pleased to hear that Megan was helpful, clear, and honest throughout the process. It’s great to know she took the time to explain everything clearly and helped you find a holiday that truly suits you. We’ll be sure to pass your kind words on to her.
Thank you again for choosing us, and we hope you have an amazing holiday!
Grace who dealt with this booking was…
Grace who dealt with this booking was very helpful and efficient
December 30, 2025
Reply from Hays Travel - Christchurch
We’re delighted to hear that Grace was helpful and efficient while dealing with your booking. We’ll be sure to share your kind comments with her.
Thank you for choosing us, and we hope you enjoy your trip :-)
Reply from Hays Travel - Christchurch
Thank you so much for your kind words!
We’re delighted to hear that you were happy with the team, and we truly appreciate you taking the time to share your feedback. It means a great deal to our team.
Reply from Hays Travel - Christchurch
We appreciate your kind comments! We are so happy we could provide friendly and helpful assistance in booking your holiday. Thank you!
Really friendly reception and great…
Really friendly reception and great help with everything we needed for booking our holiday
December 18, 2025
Reply from Hays Travel - Christchurch
We appreciate your kind comments! We are so happy we could provide friendly and helpful assistance in booking your holiday. Thank you!
Staff at Hays Travel Christchurch are…
Staff at Hays Travel Christchurch are always very helpful and smiley.
December 2, 2025
Reply from Hays Travel - Christchurch
We truly appreciate you taking the time to share your comments and look forward to assisting you again soon :-)
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback. We’re delighted to hear that you feel Megan is an asset to our company. She takes great pride in the service she provides, and it’s wonderful to see her efforts recognised.
We truly appreciate you taking the time to share your comments and look forward to assisting you again soon.
Reply from Hays Travel - Christchurch
Thank you for your kind comments. We’re so pleased to hear that both of our agents worked well together on your holiday plans. Teamwork is something we value highly, and it’s wonderful to know this contributed positively to your experience.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Reply from Hays Travel - Christchurch
Thank you for your feedback. We’re delighted to hear that you received a helpful and efficient service from us. Providing a smooth and supportive experience is really important to our team, and it’s great to know we delivered that for you.
We appreciate you taking the time to share your comments and hope to assist you again soon.
AS always excellent.
December 2, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your feedback. We’re delighted to hear that, as always, you found our service excellent. Your continued trust and support mean a great deal to us.
We truly appreciate you taking the time to share your comments and look forward to helping you again soon.
The service I received was very helpful…
The service I received was very helpful and professional
December 2, 2025
Reply from Hays Travel - Christchurch
We really appreciate you taking the time to share your comments and hope to assist you again in the future :-)
Friendly and helpful staff
November 30, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback. We're delighted to hear that you found our staff friendly and helpful. Providing great service is really important to us, and it’s wonderful to know this came across during your experience :-)
Reply from Hays Travel - Christchurch
Many thanks for taking the time to share your comments — we truly appreciate it and look forward to assisting you again in the future.
Very friendly and helpful service
Very friendly and helpful service. Handled my queries very well & went that extra mile to satisfy my needs.
November 28, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback :-) I’m really pleased to hear that you received friendly and helpful service, and that we were able to handle your queries effectively. It’s always our aim to go the extra mile for our customers, so it’s wonderful to know this made a difference to your experience.
If there’s anything else you need, please don’t hesitate to get in touch. We’re always here to help :-)
All ways get the same friendly welcome…
All ways get the same friendly welcome and nothing is to much trouble wouldnt book anywhere else
November 27, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback :-) It’s wonderful to hear that you always receive a friendly welcome and feel so well looked after. Knowing that nothing is ever too much trouble and that you wouldn’t book anywhere else truly means a lot to us.
We really appreciate your loyalty, and we look forward to helping you with your next holiday.:-)
Very happy with how Cheryl helped us…
Very happy with how Cheryl helped us with our booking to the canaries made it so easy
They are such a happy bunch in Christchurch office
November 27, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback:-). I’m delighted to hear that Cheryl made your booking to the Canaries so easy and that you had such a positive experience with the team. The Christchurch office really is a happy and dedicated bunch, and it’s wonderful to know this comes across to our customers.
We truly appreciate your kind words and look forward to helping you again with your next holiday:-)
Laura dealt both with my enquiry and…
Laura dealt both with my enquiry and subsequent booking, she was prompt, knowledgeable and provided the finer details making my decision to book with Hays an easy decision. I have had many holidays via Hays and the same comments could be attached to all staff I have dealt with. Laura was a great front facing member of staff.
November 26, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your wonderful feedback :-) . I’m delighted to hear that Laura provided prompt, knowledgeable support and guided you through all the finer details, making your decision to book with us an easy one.
As usual Megan found a super cruise for…
As usual Megan found a super cruise for me, just what I need to relax, escape & enjoy!
I call Megan Star for finding me a lovely cruisex
November 25, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your kind review - we really appreciate this. We will look forward to assisting you in the future :)
Reply from Hays Travel - Christchurch
Thank you so much for your lovely review. We hope you have a fab holiday!
Denise and Cherl have been very helpful…
Denise and Cherl have been very helpful each time we have been in to organise our holiday, nothing has been too much trouble for them.
November 23, 2025
Reply from Hays Travel - Christchurch
Thank you so much for your lovely review. We hope you have a fab holiday!
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