Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
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See what reviewers are saying
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... See more
Company replied
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... See more
Company replied
Staff are very knowledgeable, listen to what we ask for and provide options for flights and accommodation. We book assisted support and car parking so can relax knowing these are done. We organise spe... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 The Green, DL3 9EH, Cockerton, United Kingdom
- 01325 486131
4.9
Excellent
1K reviews
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Service is great hays travel Darlington…
Service is great hays travel Darlington Cockerton all ways give us what we ask for the lasses are great very chatty very helpful and deliver our holiday package highly recommend
June 22, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving Tara such positive feedback. Customer service is very important to us. We hope you enjoy your holiday to the Costa Del Sol, Thanks Vicki :)
Very helpfull and friendly staff
Very helpfull and friendly staff, made everything easy and explained everything....thanks
June 28, 2026
Reply from Hays Travel - Cockerton
Thank you for your kind review! We're so pleased to hear that our team was helpful, friendly, and made everything easy to understand. We really appreciate your feedback and look forward to helping you again in the future!
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review. We are pleased we found you a holiday and hope you have a great time!
Evie was brill finding us a good priced…
Evie was brill finding us a good priced deal for August to Majorca nothing was a bother and looked at quite a few destinations and airports for us thanks Evie.
June 27, 2026
Reply from Hays Travel - Cockerton
Thank you so much for taking the time to leave such a lovely review, I hope you have the most amazing time away :) Evie x
Very informative
Very informative, helpful and patient. Made every part of booking a holiday easy. Thank you
June 21, 2026
Reply from Hays Travel - Cockerton
We are so pleased to hear that we made booking your holiday easy and stress-free. Thank you for your kind words.
Kind Regards
Hays Travel
Sue went above and beyond to help us
Sue went above and beyond to help us. We have booked with her before and always have received excellent service. All the staff are so friendly, we won't go anywhere else.
June 26, 2026
Reply from Hays Travel - Cockerton
We truly appreciate your wonderful feedback and loyalty. We are so glad we could consistently provide excellent service for your bookings.
Kind Regards
Hays Travel
Everyone is so nice and helpful
Everyone is so nice and helpful. They made booking my holiday so easy.
June 24, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a review, It was a pleasure to help you book your trip to China - I hope you both have a fantastic time!
Time taken to find just what we wanted…holiday
Time taken to find just what we wanted very pleasant visit thank you to Kati and Sue
June 23, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving a review and thank you again for choosing to book your cruise here with us. We hope you have a fantastic time :)
Vicky was great and very patient to…
Vicky was great and very patient to find our best options
June 20, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind words. It was a pleasure booking you all on your cruise to the Med. Looking forward to hearing all about it on your return. Thanks Again, Vicki
Very helpful,she went through the whole…
Very helpful,she went through the whole holiday with us like finding if it was suitable for those with walking difficulties.
June 21, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving this lovely review for Tara. We will make sure to pass on your comments to her. Thank you again for your custom, Sue
Very helpful friendly staff
June 19, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving a review, I hope you have a lovely time in Corfu!
Staff are always professional very…
Staff are always professional very helpfull and have lots of experience.
June 19, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review and we hope you enjoy your holiday!
Easiness of booking
Easiness of booking, professional service , and timely friendly staff
June 16, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind review, I will make sure to pass this on to Evie :) Katie
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review and we are so pleased we were able to help.
Friendly and Helpful
Very friendly staff and really helpful. We visited the store just 15 minutes before closing but that didn't stop them from trying to find us the best deal. the Cockerton Branch of Hays is our "go to" store.
June 13, 2026
Reply from Hays Travel - Cockerton
We are so pleased we were able to find you a great deal and thank you for taking the time to leave a kind review.
Reply from Hays Travel - Cockerton
Stephen,
We're glad to hear that you had a great experience in branch!
Kind Regards
Hays Travel
Reply from Hays Travel - Cockerton
Thank you for your lovely review, have the best time :) Evie
Katie was very helpful and gave us very…
Katie was very helpful and gave us very good adice and guidance.
June 7, 2026
Reply from Hays Travel - Cockerton
Thank you leaving a review and thanks again for booking your holiday with us! Hope you have a great time in Salou :)
Katie was really thorough and provided…
Katie was really thorough and provided a friendly service. Made booking in person a nice experience.
June 7, 2026
Reply from Hays Travel - Cockerton
Thank you so much it was a pleasure booking you, thank you for being so patient. Hope you have an amazing time away!Katie :)
Very polite and professional and…
Very polite and professional and answered all our questions, and didn't rush through all, so was able to take everything in
June 7, 2026
Reply from Hays Travel - Cockerton
Thank you so much, Hope you have an amazing time away and thank you for your booking :) Katie
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