Although I did not go into the shop, the service I received was excellent. My email was responded to quickly and efficiently. All my enquiries were dealt with and we have booked a great holiday. We ha... See more
Company replied
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Perfect, Elise was excellent. Knowledgeable, friendly, hugely helpul, couldn't ask for better. We got exactly the holiday, that we came in for, at a price we were happy with too. We'll be back thank... See more
Company replied
The staff are always so helpful and make sure you understand everything every step of the way before proceeding further. On this occasion we saw Sandra Jamieson.
The company is doing great. The staff are so friendly and helpful. We either go to Broughty ferry branch or city centre because they are both good. Booked about 5 holidays with u.they get to know us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Elise was very helpful
Elise was very helpful . She gave very useful advice and was comprehensive in all the information she gave us. She has a very pleasant manner and made our booking experience enjoyable.
August 14, 2026
Reply from Hays Travel - Dundee
Hello Aileen,
Thank you for taking the time to leave this lovely review for Elise ,I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Elise was brilliant
Elise was brilliant. Welcoming, professional, friendly and very knowledgeable.
August 13, 2026
Reply from Hays Travel - Dundee
Hello Gillian,
Thank you for taking the time to leave this lovely review for Elise ,I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Xmas crusie
We came into the store on monday 10th of august to enqiure about a christmas crusie i told the guy we would think about it as i had to speak to the family told him not to go forward with it but when we made up our mind we went back to the store low and behold he put it on the computer so Sandra and Jill helped us to pick the cruise and cabin the sevice from these 2 girl are next to none they are so helpfull and profreshional thank you once again Sandra and jill.
August 13, 2026
Reply from Hays Travel - Dundee
Hello Mr & Mrs Lunan ,
Thank you for taking the time to leave this lovely review for Gill & Sandra ,I will be sure to pass this onto them.
If you need anything else please do let us know.
Sophie & Hays Travel Dundee
Overall service
As usual service excellent. Will keep on using Hays Traval for all holidays. Cannot fault the staff.
August 12, 2026
Reply from Hays Travel - Dundee
Hello Mr Mulligan ,
Thank you for taking the time to leave this lovely review.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
We always enjoy calling into Hays…
We always enjoy calling into Hays Travel in Dundee as a lot of the staff are long term and always remember us with a nice catch up.
Sophie was so helpful in finding the right area and apartment in Lanzarote.
August 13, 2026
Reply from Hays Travel - Dundee
Hello Linda ,
Thank you for taking the time to leave this lovely review for Sophie ,I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Sandra was amazing it was me and my…
Sandra was amazing it was me and my friend first time in hays to book hoilday for next year , Sandra went through every thing with us , she manage to get us great houlday for next year
August 13, 2026
Reply from Hays Travel - Dundee
Hello Marie ,
Thank you for taking the time to leave this lovely review for Sandra ,I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Sorry being late with this
Sorry being late with this. The travel agent we saw last week for information and book a holiday was absolutely great. He explained everything we were wanting to know. He also book a holiday for us. This was a great service.
August 5, 2026
Reply from Hays Travel - Dundee
Hello Edward ,
Thank you for taking the time to leave this lovely review for Andrew ,I will be sure to pass this onto him.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
The best travel agent in my opinion…
It's always a pleasure to go into Hays Dundee. The staff remember me and always make me feel welcome. Sophie was brilliant as always - we found my next holiday really quickly - counting down the days already! I require special assistance when travelling and its always sorted out for me with no issues. I will book all my future holidays with Hays Dundee.
August 12, 2026
Reply from Hays Travel - Dundee
Hello Linda,
Thank you for taking the time to leave this lovely review for Sophie ,I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
From enquiring about a holiday &…
From enquiring about a holiday & booking it Great service by Sophie & Peter Thank You You Were Both Great
August 5, 2026
Reply from Hays Travel - Dundee
Hello Gavin,
Thank you for taking the time to leave this lovely review for Sophie & Peter, I will be sure to pass this onto them.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Martin,
Thank you for taking the time to leave this lovely review for Sophie, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Great personality
Great personality. Very professional. Can't praise niamh enough. 10 out 10. ONE of the best travel agent i have the pleasure to meet.
August 11, 2026
Reply from Hays Travel - Dundee
Hello Jackie,
Thank you for taking the time to leave this lovely review for Niamh, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Hays Travel Dundee
The young lady who took my booking was…
The young lady who took my booking was very friendly and professional
August 11, 2026
Reply from Hays Travel - Dundee
Hello James,
Thank you for taking the time to leave this lovely review for Sophie, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Hays Travel Dundee
Very friendly helpful staff 🙂
July 29, 2026
Reply from Hays Travel - Dundee
Hello Heather,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Hays Travel Dundee
Holiday booking made easy
Holiday booking made easy. I’s dotted and T’s crossed. Peace of mind and made to feel at ease by staff who are experienced and knowledgeable. Thanks Gill.👍💐
July 31, 2026
Reply from Hays Travel - Dundee
Hello Brian,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Hays Travel Dundee
I always book my holiday s from my…
I always book my holiday s from my local high street hays travels the staff are brilliant and very friendly
August 2, 2026
Reply from Hays Travel - Dundee
Hello Jacqueline,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Hays Travel Dundee
Peter was very friendly and helpful and…
Peter was very friendly and helpful and respectful
August 9, 2026
Reply from Hays Travel - Dundee
Hello Gill,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Always receive a 1st class service from…
Always receive a 1st class service from the Dundee branch.
Peter is excellent
July 31, 2026
Reply from Hays Travel - Dundee
Hello Eric,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Harry,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
The booking of our holiday was made on
The booking of our holiday was made quick and easy due to Sandra's professionalism. The information we received from Sandra was very thorough and explained very clearly.
August 5, 2026
Reply from Hays Travel - Dundee
Hello Ronnie,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Shirley,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
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