Although I did not go into the shop, the service I received was excellent. My email was responded to quickly and efficiently. All my enquiries were dealt with and we have booked a great holiday. We ha... See more
Company replied
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Perfect, Elise was excellent. Knowledgeable, friendly, hugely helpul, couldn't ask for better. We got exactly the holiday, that we came in for, at a price we were happy with too. We'll be back thank... See more
Company replied
The staff are always so helpful and make sure you understand everything every step of the way before proceeding further. On this occasion we saw Sandra Jamieson.
The company is doing great. The staff are so friendly and helpful. We either go to Broughty ferry branch or city centre because they are both good. Booked about 5 holidays with u.they get to know us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Reply from Hays Travel - Dundee
Hello Ernest,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Elise served us and one your new…
Elise served us and one your new starts, both were lovely and very helpful. Booked our holiday without any problems and looking forward to booking another one in the very near future
July 10, 2026
Reply from Hays Travel - Dundee
Hello Janice,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Great service!
Elise made our experience great and was very helpful. We were nervous about booking a holiday but she answered all of our questions and made it hassle free and under budget!
July 8, 2026
Reply from Hays Travel - Dundee
Hello Corey,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Hays Travel Dundee WOW !!!
Hays Travel Dundee wow!!! Sandra is the go to person, fantastic, friendly chatty, extremely knowledgeable but most importantly Fabulous, from the minute you walk in the door to the minute you walk out with the holiday you want, Sandra looks after you, recommends places, finds fantastic holidays for you and always gets you fantastic deals, honestly can't recommend her highly enough !!!.
July 1, 2026
Reply from Hays Travel - Dundee
Hello Mr Breen,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Bruce,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Service is always good.We know Peter…
Service is always good.We know Peter and he knows us and knows where we like to go on holiday. It is so easy as I go online and when we go to book it is so straightforward.
July 6, 2026
Reply from Hays Travel - Dundee
Hello Robert,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
I know Rhodes pretty well and was given…
I know Rhodes pretty well and was given a choice of bargain breaks to go on with an ex work colleague. I usually travel solo but on this occasion I was taking into account the needs of my travel companion so wanted somewhere near to some traditional Greek restaurants etc and close to the beach . The breakfasts at the Orion hotel were absolutely fabulous and set us up for the day, I was blown away by the choices.
June 10, 2026
Reply from Hays Travel - Dundee
Hello Virginia,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello John,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The advice given was helpful
The advice given was helpful. The efforts to find the right approach and package were well made.
July 1, 2026
Reply from Hays Travel - Dundee
Hello Keith,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The agent Sandra was very helpful…
The agent Sandra was very helpful friendly and cheerful.give her 10/10.
July 2, 2026
Reply from Hays Travel - Dundee
Hello Stuart,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
We had the best experience booking our…
We had the best experience booking our holiday. Sandra was so helpful and went above and beyond helping. Would totally recommend
July 2, 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Thank you so much Sandra ✨️ One phone…
Thank you so much Sandra ✨️ One phone call to her and our holiday was Booked with ease everything we wanted for our holiday ❤️
Thank you 😊
July 2, 2026
Reply from Hays Travel - Dundee
Hello Mrs Warden,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Great Service
Friendly staff and an easy booking experience. So much easier than online companies.
July 2, 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Popped in for a quick chat about…
Popped in for a quick chat about Barcelona city break. Within 15 minutes we were booked up. Sandra was on the ball, offered good advice and friendly service as always that’s why we only go to Hays. Great team😊
Planning our next adventure and will be back. 👍
July 2, 2026
Reply from Hays Travel - Dundee
Hello Mr Jessop,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Warm and friendly great knowledge Really appreciate her input …
Warm and friendly full of information great service
July 2, 2026
Reply from Hays Travel - Dundee
Hello John,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
First Class service
June 23, 2026
Reply from Hays Travel - Dundee
Hello Isabella,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Cruise Booking
We popped in for a quick chat about a holiday on display in the window. Got the information we requested then made a booking to carry out the cruise 2027 for 4. Rebecca dealt with all of us in a pleasant manner and got the reservation completed. No issues at all.
June 30, 2026
Reply from Hays Travel - Dundee
Hello Warren,
Thank you for taking the time to leave this lovely review for Rebecca, will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Very good
Very friendly staff booking is very efficient and service 100% if there is a problem you are only a phone call away
June 29, 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Always getca good sevice at hays i have…
Always getca good sevice at hays i have got to know the staff and they are very friendly
June 30, 2026
Reply from Hays Travel - Dundee
Hello Kathleen,
Thank you for taking the time to leave this lovely review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Staff were so helpful
Staff were so helpful. Took time to get the right holiday tailored for our wishes. Very friendly.
June 29, 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Andrew, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
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