Tracy from Hays Enfield was so patient with me as I was extremely stressed out from my previous holiday being cancelled because of all the trouble on Tuesday, 8th Sept at all the UK Airports. Tracy ma... See more
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Flawless professional service from Tracy at Hays Enfield Branch from start to finish. Our bespoke holiday was put together perfectly. I highly recommend uding them for all your holiday needs. Thank... See more
We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... See more
Company replied
This was my first time travelling with Hays. I had found out about Hays through social media. I was extremely nervous when I went to Hays Enfield office. I meet with Hannah, the loveliest person, and... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
4.8
Excellent
547 reviews
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Staff super friendly and helpful
March 28, 2026
Reply from Hays Travel - Enfield
We appreciate you taking the time to leave us feedback. We are so glad to hear you found our staff friendly and helpful.
Great experience
Great experience, friendly Customer Advisor and a super seamless service.
March 26, 2026
Reply from Hays Travel - Enfield
We appreciate you sharing your feedback. We're so glad you found our advisor friendly and the service seamless. We hope to see you again soon!
My experience at Hays.
My experience at Hays. I have booked travel at Hays before. On each occasion I have been greeted with a pleasant and happy smile. I book with Hannah, who i feel happy with. I feel she is very good at her job, patient and she allows you to speak. She always tries her very best to help me.
March 26, 2026
Reply from Hays Travel - Enfield
Thank you for writing me a lovely review Sandra! It is always a pleasure finding your perfect holiday and getting it booked for you. I know you will have a fabulous time!
Best wishes,
Hannah
Very friendly & knowledgeable…
Very friendly & knowledgeable consultant (Giuliana)
Helped us sort out a short cruise with grandchildren
March 25, 2026
Reply from Hays Travel - Enfield
Kevin Norman,
Thank you so much for taking the time to write the review. We're always so happy to help.
Giuliana
Givuana the travel consultant
Givuana the travel consultant was knowledgeable and helpful. Took alot of time to go through the booking process and rang Ambassador to clarify certain details
March 25, 2026
Reply from Hays Travel - Enfield
Thank you for your kind review, I’m glad I could assist and ensure everything was clear during your booking. I look forward to helping you again in the future! - Giuliana
Friendly assistance and great help !
March 19, 2026
Reply from Hays Travel - Enfield
Thankyou for your lovely comments Rosina
A wonderful experience when booking through Hays Travel
Rosina was extremely patient & helpful during my visit. I would have no hesitation in recommending Hays.
March 12, 2026
Reply from Hays Travel - Enfield
Thankyou for your lovely comment
Kind Regards
Rosina
Always extremely helpful and efficient
Always extremely helpful and efficient. Would strongly recommend them
March 12, 2026
Reply from Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could help, and it means a lot to hear your recommendation. We really appreciate your support and look forward to assisting you again.
Great customer service from a helpful…
Great customer service from a helpful and friendly Agent. Had all my details to hand, from a previous booking
February 20, 2026
Reply from Hays Travel - Enfield
Thank you for your kind feedback! I’m glad we could assist and make your experience a positive one. It’s always a pleasure helping our customers, and we look forward to seeing you again.
Hays were wonderful
Hays were wonderful. I posed a proposal to Juliana with our preferences and she came up with suggestions the same day. The cruise was exactly what we wanted so we went ahead and booked immediately. Even the portside parking and assistance were included. Well done (again) Hays
March 10, 2026
Reply from Hays Travel - Enfield
Dear Paul,
Thank you so much for sharing your experience and we're so pleased to hear that you were happy with the suggestions provided and that you booked with us again!
Juliana
This was the first time I spoke to the…
This was the first time I spoke to the trainee she was very professional when she was having some difficulties she also colleague for help she showed me a number of options which I appreciated a book Singapore I booked with Hayes, Travel and Enfield on a few occasions now and I find them to be very professional and they’re very helpful and even have to have a difficult day there was put a smile and they always remember your name when you come back
March 5, 2026
Reply from Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could assist and provide some helpful options. It means a lot to hear that your experiences with Hays Travel have been positive. We appreciate your loyalty and hope to see you again soon.
- Julia
Reply from Hays Travel - Enfield
Thank you for writing a lovely review! Thank you for choosing Hays Travel Enfield for your upcoming trip! We are happy to help wherever we can!
Kind regards,
Rosina
My experience was great I did enjoy…
My experience was great I did enjoy talk about my trip she was so helpful thank you
February 22, 2026
very helpful and knowlegdeable
February 10, 2026
Reply from Hays Travel - Enfield
Thank you for taking the time to write such a lovely review. Thank you for choosing to book with us here at Hays Travel Enfield. We will look forward to helping you every step of the way!
Kind regards,
Maria
Consistently excellent service
Booked our annual holiday to Croatia through Hayes Travel at the Hayes Travel – Enfield Branch and received excellent service once again. I’ve used this branch for several years and they’re always helpful, patient, and great at exploring different options. Highly recommend.
February 13, 2026
Reply from Hays Travel - Enfield
SARAH,
We appreciate your continued loyalty and are so glad to hear that you consistently receive excellent service from our Enfield branch. Thank you for recommending us!
Giuliana, Hays Travel
Marie was really helpful
Marie was really helpful, listened and was extremely patient with us! She found us a perfect holiday/ honeymoon
February 12, 2026
Reply from Hays Travel - Enfield
Thank you for taking the time to write us such a lovely review!
It was a pleasure booking your very special holiday, you will have the most amazing time in a beautiful resort!
Thank you for choosing Hays Travel Enfield!
Kind regards,
Maria
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a lovely review! Thank you for choosing us here at Hays Travel Enfield!
Best wishes,
Rosina
Excellent service very helpful 🤗
February 17, 2026
Reply from Hays Travel - Enfield
Jennifer,
We appreciate you sharing your kind words; we are always delighted to provide excellent and helpful assistance to everyone.
Giuliana
Maria was great and got us booked in a…
Maria was great and got us booked in a cruise for 2027 and linked our holiday with our friends
February 8, 2026
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a lovely review, we really do appreciate it.
We hope you have a wonderful time away with friends.
Best wishes,
Maria
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