We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs... See more
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Jess at the Formby branch was brilliant, as usual, and it was quite entertaining watching her deal, professionally, with a couple who were unsure of the procedure. She always seems to be pleased to se... See more
Company replied
Jessica was very helpful.As the cruise was proving very popular cabins were selling quickly but she persevered and got the cabins we wanted. Also making sure all our information was correct.
Company replied
We gave Jess a challenge of pulling together a particular hotel, flight and dates. Less than 24hrs later it was organised and booked! All the effort taken out and no more expensive than doing it ourse... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Chapel Lane, L37 4DU, Formby, United Kingdom
- 01704779676
4.9
Excellent
514 reviews
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Jenna is a star always comes up with…
Jenna is a star always comes up with the ideal holiday
Nothing too much trouble
August 6, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is our pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect trip! Happy & safe travels😊
Reply from Hays Travel - Formby
Thank you for your lovely review. It is our pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect trip! Happy & safe travels😊
Jess excellent very patient and…
Jess excellent very patient and thorough in the Formby branch. Excellent services always
August 5, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is our pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect trip! Happy & safe travels😊
friendly and efficient
August 4, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is our pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect trip! Happy & safe travels😊
Excellent. As always
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs and the two assistants who helped were very efficient and knowledgeable
August 4, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is always a pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect trip! Happy & safe travels😊
Very helpful staff.
Jessica was very helpful.As the cruise was proving very popular cabins were selling quickly but she persevered and got the cabins we wanted. Also making sure all our information was correct.
August 2, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is always a pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to book your perfect cruise. Happy & safe travels😊
Reply from Hays Travel - Formby
Thank you for your lovely review. It is always a pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect holiday. Happy & safe travels😊
We were very impressed with Jess at…
We were very impressed with Jess at Formby branch. She was very helpful and friendly and went out of her way to try and give us a good deal.
July 29, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is always a pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect holiday. Happy & safe travels😊
Entertaining half hour.
Jess at the Formby branch was brilliant, as usual, and it was quite entertaining watching her deal, professionally, with a couple who were unsure of the procedure. She always seems to be pleased to see us and always has a smile on her face. Great experience again.
July 28, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is always a pleasure, thank you for returning to Hays travel Formby! I am so glad we were able to find your perfect holiday again. Happy & safe travels😊
Lily was superwith us,sorted…
Lily was super patient with us,sorted everthing out eventually, very professional.10/10 and a gold star.
July 25, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review Malcolm & Catherine. It is always a pleasure, thank you for choosing Hays travel Formby! I am so glad we were able to find your perfect holiday. Happy & safe travels😊
Our holiday was booked in an efficient…
Our holiday was booked in an efficient and professional way.
July 22, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is a pleasure, thank you for choosing Hays travel Formby!
Always a pleasure to pop into Hays…
Always a pleasure to pop into Hays travel
Helpful and friendly girls
And a lovely holiday to look forward to
D&E
July 22, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review Daniel & Eileen. It is always a pleasure, thank you for choosing Hays travel Formby again! We are so glad we could find your perfect holiday. Happy & safe travels😊
Jemma always does an excellent job in…
Jemma always does an excellent job in every way & I can’t praise her & her staff enough!
July 16, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review Lorna. It is a pleasure, thank you for choosing Hays travel Formby! We are so glad we could find your perfect holiday. Happy travels😊
Reply from Hays Travel - Formby
Thank you for your lovely review Erica. It is a pleasure, thank you for choosing Hays travel Formby! We are so glad we could find your perfect trip. Happy travels😊
Friendly and knowledgeable person who…
Friendly and knowledgeable person who attended to me
July 9, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is a pleasure David, thank you for choosing Hays travel Formby! We are so glad we could find your perfect trip. Happy travels😊
Clean bright shop
Clean bright shop, very helpful staff, holiday booked very efficiently by Jess, will be back for future holiday bookings..
July 5, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is a pleasure Ian, thank you for returning to Hays travel Formby! Happy travels😊
Knowledgeable staff who were friendly…
Knowledgeable staff who were friendly and efficient
June 30, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. It is a pleasure. Happy travels😊
As always very helpful & patient when…
As always very helpful & patient when we come into look for a holiday
June 28, 2026
Reply from Hays Travel - Formby
Thank you for your kind review. I was happy to find your holiday :)
Excellent service
All queries answered. Constructive suggestions made. Excellent service
June 24, 2026
Reply from Hays Travel - Formby
Thank you for your review!
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