Hays Travel - Formby Reviews 

We gave Jess a challenge of pulling together a particular hotel, flight and dates. Less than 24hrs later it was organised and booked! All the effort taken out and no more expensive than doing it ourselves but far less time. Brilliant, thank you Jess!

Went to see what deals they had on display, enquired but not what we wanted. Asked about a certain hotel we have been before only to find it had vacancies, the right dates, airport and the price was great.
Booked there and then, Olivia was grea, helpful, and very professional 👏 always try and book with Hays so easy and no stress. Keep up the great work 👍

Once again, for the second summer in a row Jemma has been amazing with booking our holiday. We changed our mind so many times and Jemma was always patient and quick to respond with information and quotes. I would definitely recommend Jemma and team to anyone looking to book a holiday

The staff at your Formby shop go the xtra mile in helping u with all your needs that's why I travel there to book my holidays have been booking with u for years that is why

Lily went above and beyond, helping me tailor a rail holiday x

Always helpful and informative. Highly recommend.

I booked a holiday in the Formby branch with help and great advice from Caitlin. It was all fairly straightforward! Thank you!

Friendly, helpful , knowledgeable
Jemma was great

Commnication brilliant.Jet 2 are also excellent.what a holiday.
Thank you

Jess has been excellent through out helping me and my partner book our trip to Florida 2027, she has also been great helping book family holidays.

No messing around, holiday chosen, booked, money changed, and back out within 20 min. Friendly and helpful staff.

Great customer service with Liv from the Formby branch. Went above and beyond to help with the booking of our holiday.

Although the girl who dealt with us appeared to be relatively new to the job she was very polite and checked with her colleagues to ensure she got it right. It made the visit very helpful in checking some shore excursions that we were interested in.

Jess was very helpful, finding us a cabin when we thought the cruise sold out.

Helpful member of staff in local shop able to book hotels to suit our dates and requirements. Left booking late but Jess managed to book the holiday we requested.

After careful consideration we finally decided to book. We called into formby branch and sat with Gemma. She was brilliant. Answered all our questions and put our minds at rest. With our 1 billion questions.

Very helpful friendly staff . Gave good advise about the holiday we were interested in .

I booked my holiday with Lily she was really helpful and nice, great experience

Gemma is always so helpful and gets our holidays sorted very efficiently.

With the help of the agent we were able to book our cruise very easily