Hays Travel - Hull Morrisons Reviews 

886
TrustScore 5 out of 5

4.9

Holderness Road, HU9 3JA Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've been booking holidays through Hays for several years now! Staff are always cheerful and friendly They make booking so easy (we had our holiday booked and paid for within 30 minutes) couldn't... See more

Rated 5 out of 5 stars

I was greeted by very friendly and polite staff. The staff member went through all of my holiday details and answered every question thoroughly Would definitely recommend this company to friends an... See more

Rated 5 out of 5 stars

Very helpful, saved me more money than I thought I would have done. Managed to make an easy booking that day. Would definitely use again and recommend to other people

Rated 5 out of 5 stars

Great service Naomi was very helpful and informative throughout the booking process . I just left her with a list of dates and preferred destinations and she matched it perfectly.


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Holderness Road, HU9 3JA, Hull, United Kingdom

  • 01482534921

4.9

Excellent

TrustScore 5 out of 5

886 reviews

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4.9

All reviews

(886)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful
Quickly sorted our holiday out
Just what we wanted a simple way to choose and book our holiday cruise

June 9, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We're so glad we could help you quickly sort out your holiday cruise! We're happy it was a simple process.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful, amazing service, thankyou Millie 😊

June 2, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We truly appreciate your kind words!

Kind Regards
Hays Travel

Rated 4 out of 5 stars

friendly staff

June 1, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thank you for your review, we appreciate it and glad we can help :)

Rated 5 out of 5 stars

We had a brilliant time booking with…

We had a brilliant time booking with Haze Travel as always Millie was great she couldn't do enough for us as I'm disabled the holiday hotel has no lifts so it would be difficult for me millie has contacted the resort along with jetty to seek some help and she can't do more than that she was brilliant thanks millie xx

June 8, 2026
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Reply from Hays Travel - Hull Morrisons

Thank you for your 5 star review, we appreciate it and glad we can help :)

Rated 5 out of 5 stars

Steph manager at holderness road

Steph manager at holderness road, down to earth but very professional 👏

June 6, 2026
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Reply from Hays Travel - Hull Morrisons

Thank you for your 5 star review, we appreciate it and glad we can help :)

Rated 5 out of 5 stars

No hassle great advice went above &…

No hassle great advice went above & beyond really happy and a great team working together to deliver a great holiday

June 2, 2026
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Reply from Hays Travel - Hull Morrisons

We are so happy we could deliver a great holiday for you. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Keiran and Elisha were fantastic 😊

Keiran and Elisha were fantastic and very efficient in tailoring our ideas into our perfect trip to New York. One of our party requires a fridge to store her insulin in the room which was a challenge for Keiran but not a problem, he quickly ensured that the room had a fridge for the medication.
I can't recommend the team at Hays Travel Hull (Morrisons) enough.
Thank you Kieran and Elisha for being the legends that you are.
Always going above and beyond and always 7 star service ⭐⭐⭐⭐⭐⭐⭐

May 31, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We are so happy to hear about your fantastic New York trip and the exceptional service you received. We truly appreciate your kind words and are delighted we could accommodate your party's needs. Thank you for your wonderful feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and knowledgeable, would recommend ELISHA JUBB 10 out of 10

May 31, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We're so glad you had an excellent experience with us! Thank you for your kind words and recommendation.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Fantastic service

Fantastic service, brilliant staff 👏 😀 👍

May 30, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We are so pleased you enjoyed our service and staff. Thank you for your wonderful feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Naiomi needs a raise

Naiomi was fantastic! She picked up a holiday that I thought I couldn’t book it at this moment and she made it happen EASILY!

The process was smooth and she made me feel safe and comfortable!

Absolutely loved it!

May 30, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We're so pleased to hear our team member made your holiday booking process so smooth and easy. We appreciate your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

We're so glad you had a brilliant experience with our staff. Your kind words mean a lot to us.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful on the phone easy to book…

Very helpful on the phone easy to book my holiday will be booking again very shortly thanks Lexi

May 28, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thank you for your 5 star review, we appreciate it and glad we can help :)

Rated 5 out of 5 stars

Making booking a holiday easy

Naiomi Listened to what I wanted then made sure my requirements were met with out any hassle. She made this booking seem so easy unlike my last booking (with another branch) I will be booking my other holidays with Naiomi. she is a credit to the Company.
Again a great branch to deal with

May 24, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we appreciate it and glad we can help :)

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