Laci Mae listened well to what I asked and then set about answering my questions and coming up with the answers . . . . as a result a booked a visit to Bergen over Christmas flying from Humberside air... See more
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Incredible service given today by Rosie and Ben. Basically l misplaced my hays travel card and panicked because I am going on a cruise tomorrow! They listened and found the best solution for me. A... See more
Very helpful no issues at all only I has to pop back in today to amend one thing and got sorted straight away we will 100 percent be booking with hays travel again .
Company replied
Both Laci and Neve were excellent in their job. Very helpful and prompt. Always a pleasure to doing business with Hays Travel.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
837 reviews
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Hays Hull paragon street 5 star
Hays in Hull paragon street are truly amazing always book any holidays with this travel agent short stay or long holiday breaks there so reasonable prices and if you have a budget they can always make u a package up give these guys a 10/10 ( I’ve used AMY a few times now she’s an apprentice but is amazing and has the patience of a saint bless her ) :)
January 15, 2026
Reply from Hays Travel - Hull
Thank you so much for your amazing review! 🥰✈️💙
It means the world to the whole team here at Hays Travel Hull Paragon Street to know you always choose us for your holidays, whether it’s a short break or a big adventure! 🌍☀️
And Amy will be absolutely thrilled to hear your lovely comments! 🥹💗 She really does put so much care and patience into finding the perfect holiday for every customer, and we’re so proud of her!
Thank you for trusting us time and time again, and for your incredible 10/10 recommendation! ⭐️ We can’t wait to help you plan your next getaway! 🏖️✈️🌴
Staff very helpfully and friendly did…
Staff very helpfully and friendly did there best to get booking i wanted Thank you to Laci
August 15, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review! 🥰💙
We’re so pleased to hear that you found our team friendly and helpful, and that Laci was able to do everything she could to help you get the booking you wanted! ✈️🌴
Laci will be absolutely delighted to see your kind words! 🥰 Thank you for choosing Hays Travel Hull Paragon Street, and we hope you have an amazing holiday! ☀️🌊✈️
We look forward to helping you plan your next adventure! 💙
helpful and professional
Lady who helped us was very helpful and professional. It’s one of the reasons we come back to book with you.
August 13, 2026
Reply from Hays Travel - Hull
Thankyou very much Alyson, for leaving your lovely review about Laci, I will be sure to pass your kind words onto her as i know she will truly appreciate this! Thankyou again for choosing us!😊Hays Travel Hull
Great happy smiley service from Rosie…
Great happy smiley service from Rosie thanks for sorting out holidays x
August 2, 2026
Reply from Hays Travel - Hull
Thank you for your wonderful 5-star review! We are so pleased to hear that our team helped you with your holiday arrangements. :)
Great service,Great staff ,Great…
Great service,Great staff ,Great holidays and Great prices
August 13, 2026
Reply from Hays Travel - Hull
Thank you for your wonderful 5-star review! We are so pleased to hear that you enjoyed our service, staff, holidays, and prices. We truly appreciate your kind words. :)
Great holiday booking experience.
Great holiday booking experience.
Lizzie went above and beyond to get us the best holiday and came in on budget.
We paid on the day for canada and usa.
And had a real laugh in store where we picked up a lovely surprise gift from the washing line.2 bright pink suitcase tags.
The week after we contacted the store to ticket our trip and they even booked our seats .many thanks to Emily for that.
These 2 girls are very organised and do their very best for us the customer.
July 25, 2026
Reply from Hays Travel - Hull
Thank you for your fantastic review! We are so pleased to hear that you had such a great holiday booking experience and that our team were able to find you the perfect trip. We're delighted you enjoyed the surprise gift and that we could assist with your ticketing and seat booking. We truly appreciate your kind words about our team's organisation! :)
Reply from Hays Travel - Hull
Thank you so much Richard for your wonderful feedback! We’re delighted to hear that you received exceptional service from us, Your kind words mean a lot, and we hope to welcome you back again soon!😊Hays Travel Hull
The staff at Hayes in the Town Centre…
The staff at Hayes in the Town Centre are so helpful
And patient we have enjoyed all our trips with Hayes thank you
August 2, 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful feedback! We are delighted to hear that our team has been so helpful and that you've enjoyed all your trips with us. :)
She was kind thoughtful and explained…
She was kind thoughtful and explained everything clear and precise .very good at her job
August 10, 2026
Reply from Hays Travel - Hull
Thank you for this lovely feedback Malcolm. We appreciate your amazing review and we are happy we could help! - Hays Hull
Reply from Hays Travel - Hull
Thank you for your lovely feedback Dawn, we appreciate it! - Hays Hull team
The staff who helped me with my booking…Laci and another colleague whose name I don't remember (she completed the booking for me)
The staff who helped me with my booking were polite, friendly and helpful.
August 6, 2026
Reply from Hays Travel - Hull
Thankyou Christina for leaving your Kind words! We really appreciate you taking the time to share your experience and hope to welcome you again soon!😊Hays Travel Hull
Exceptional service
Member of staff who booked my Dublin weekend was so polite and answered every question,nothing was too much trouble for her, booking process was made easy and hassle free, service from Hays was exceptional
August 8, 2026
Reply from Hays Travel - Hull
Thank you so much for taking the time to leave a review and thank you again for booking :)!
Emillie took everything I asked for a…
Emillie took everything I asked for a put it into a perfect package..she listened and provided..communication excellent.
Will definitely book again using Emille 😋
August 8, 2026
Reply from Hays Travel - Hull
Thank you so much for the lovely review and thank you again for booking :)
I Had initially Requested A Quote For A…
I Had initially Requested A Quote For A Cruise But Could Not Find One Suitable So I Chose A Package Holiday Which Emily Quickly Processed And Booked Superb Service
August 7, 2026
Reply from Hays Travel - Hull
Thank you Ken, and thank you again for always booking with us :)
Senior Service.
My friend and i, both seniors had no idea how to book holidays by ourselves so went into Hays Travel and a very nice young lady soon had found us exactly what we needed, she was very helpful and friendly and sorted us out in no time.
August 4, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review! 🥰 It’s wonderful to hear that you and your friend felt so well looked after and that we were able to find you exactly what you were looking for. ✈️🌴
We know booking a holiday can sometimes feel a little overwhelming, so it’s great to hear that our team made the process easy and enjoyable for you both. 😊
We hope you have a fantastic holiday and look forward to helping you with your next adventure! 🌍✈️
Thank you again for choosing Hays Travel! 💙
always a great service
August 5, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely 5-star review! ⭐
We're delighted to hear that you always receive great service from our team. Your continued support means so much to us, and we truly appreciate you taking the time to share your feedback.
We look forward to helping you plan many more amazing holidays in the future!
Received very helpful assistance from…
Received very helpful assistance from Neve, who handled our booking with patience, professionalism and good humour!
August 5, 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful review! 😊
It was an absolute pleasure helping you with your booking. I'm so pleased to hear you found the service helpful and that my patience, professionalism and sense of humour made the experience an enjoyable one.
Thank you for choosing Hays Travel, and I hope you have an amazing holiday. We look forward to welcoming you back when you're ready to plan your next adventure! ✈️🌴
Best wishes,
Neve
Travel Consultant | Hays Travel Hull
Rosie made us feel so welcome and was…
Rosie made us feel so welcome and was giving really good advice on different holidays would definitely book through hays again
August 2, 2026
Reply from Hays Travel - Hull
Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear that Rosie made you feel so welcome and was able to provide helpful advice to find the right holiday for you. She'll be thrilled to know she made such a positive impression.
We really appreciate your kind words and look forward to welcoming you back to Hays Travel Hull when you're ready to book your next adventure!
We were seen by Amy at your hull branch…
We were seen by Amy at your hull branch after explaining to Amy that this was our first holiday abroad she bent over backwards to help us make the right choices and explained everything to us and she wasn't based when we kept changing our minds over where to stay
August 2, 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful review! 😊
It was an absolute pleasure helping you book your very first holiday abroad. I know it can feel a little overwhelming with so many options, so I'm really pleased I could help you find the right one.
There was no problem at all with changing your minds along the way – it's so important that you feel confident you've chosen the perfect holiday, and I'm delighted we got there in the end!
Thank you again for your kind words and for choosing Hays Travel Hull. I hope you have an amazing first trip abroad, and I can't wait to hear all about it when you're back! ✈️☀️
Best wishes,
Amy
Hays Travel Hull
Staff was amazing at hull Paragon…
Staff was amazing at hull Paragon store, they go above and beyond x
July 26, 2026
Reply from Hays Travel - Hull
Thank you for your lovely review ! :)
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