Seamless from start to finish, Jemma is always on hand to answer any question we may have regarding our booking. This will be our second booking with them and definitely won’t be our last.
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Jemma never fails to offer great service. This is the second time we have booked with her and she takes all the hassle out of booking holidays. She is extremely knowledgeable, efficient, and fri... See more
Company replied
I cannot recommend this travel agency highly enough! Jemma has helped me book several holidays now, and every single trip has been absolutely wonderful. From the very first chat to the moment we retur... See more
Company replied
We are not long home from another amazing holiday booked by Jemma and I’m already messaging her to get more quotes! She is super responsive, kind and willing to go the extra mile to find the best deal... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jemma Bond, WA4, Warrington, United Kingdom
- 1925398788
4.9
Excellent
203 reviews
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Very helpful staff and very easy to book
July 13, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your review, I am really pleased that you found the booking process easy x
Jemma was very helpfu
Jemma was very helpful and done everything very efficiently for me
July 6, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your review, I am really pleased that you found the booking process easy and that you were happy with my service. It was a pleasure helping you x
Really great service
Really great service, answered my many many questions come back very quickly very good deal very happy thank you
June 25, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your fantastic review, it was my pleasure to help you book x
Jemma made it so easy to book and was…
Jemma made it so easy to book and was so friendly and helpful
June 26, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your review, I am really pleased that you found the booking process easy and that you chose to book with me :-)
Jemma was great booking our girls…
Jemma was great booking our girls holiday, very prompt with responses and very organised.
June 27, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your review Lynn, and thank you for choosing to book your special celebration holiday through me, it was a pleasure to help you all book your cruise x
Booked lots of holidays with Jemma she…
Booked lots of holidays with Jemma she can’t do enough for you 5 🌟 for all the help you always give me
June 3, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your lobvely review Sharon, its always a pleasure to help you book your wonderful holidays! Xx
Amazing
Jemma really took time out to find us the perfect cruise. She has been amazing. And would 100% recommend Jemma so friendly and welcoming! X
May 18, 2024
Reply from Hays Travel - Jemma Bond
Ahh thank you so much for your fabulous review, I really appreciate you taking the time to post this for me, it was my pleasure to help you as always xx
Jemma is amazing she was super helpful…
Jemma is amazing she was super helpful in booking our first cruise. I had so many questions which she answered and we was able to book through her recommendations
Thanks ☺️
May 14, 2024
Another cruise
This is second cruise booking with Jemma Norwegian fords2025 .
As with previous booking Jemma
responded to all of my emails very quickly ,offered advice but no hard sell. She must work long hours as we were corresponding until late in the evening .
She is very knowledgeable about cruise ships which really helps when you have never cruised .
Lots of information around booking ,Jemma always at hand to answer any questions .
Cost of cruise much less expensive than booking direct ,don't know how Hayes Travel manage .
Thank Jemma
May 15, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your review Jane, much appreciated. x
Jemma bond at Hays travel
Jemma has been superb the booking process was smooth and any questions we had she could answer promptly. Wouldn't hesitate to book with Jemma again in the future.
March 1, 2024
Reply from Hays Travel - Jemma Bond
Thank you for taking the time to write me such a great review, I really appreciate it!! Im really pleased that you are happy with my service and I look forward to helping you again in the future x
Jemma is the most accommodating person…
Jemma is the most accommodating person I have ever booked through always happy to help with any enquiry’s makes booking a holiday easy and stress free. Would not use anyone else when looking to book my future trips this is our second trip found by Jemma highly recommend her.
May 7, 2024
Reply from Hays Travel - Jemma Bond
Thanks for your amazing review Sam, I really appreciate you taking the time to post this for me. It was my pleasure to help you book your cruise and I look forward to helping you again in the future :-)
Gemma was fantastic so helpful couldnt…
Gemma was fantastic so helpful couldnt do engouh for me
April 10, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your lovely review :-)
Jemma has been friendly and…
Jemma has been friendly and professional in my contact with her, she has gone above and beyond within her job role
March 22, 2024
Reply from Hays Travel - Jemma Bond
Thank you for your lovely review I am so pleased that you were satisfied with my service, it was my pleasure to help you xx
Stress free holidays
Jemma as always has made booking our holiday stress free and an easy process. We gave her a destination, dates and a budget. She came back with multiple options for us to chose from and was happy to answer any questions we had regarding the options.
March 1, 2024
Reply from Hays Travel - Jemma Bond
Thank you so much for your lovely review Jake, it was a pleasure helping you find and book your holiday xx
Professional & friendly service
Jemma was very helpful and professional in booking my holiday, making extra changes where needed and sending over all the relevant documents making the whole process easy. Would highly recommend her services
February 16, 2024
Reply from Hays Travel - Jemma Bond
Thank you so much for taking the time to write such a lovely review, I am so pleased to hear that I was able to make the process so easy for you x
Absolutely you incredible communication…
Absolutely you incredible communication and competitive price thank you
February 26, 2024
Reply from Hays Travel - Jemma Bond
Thank you so much Rebecca, much appreciated xx
Reply from Hays Travel - Jemma Bond
Thank you for your lovely review it was a pleasure to help you x
Lovely booking experience
Lovely booking experience. Jemma had everything in hand ☺️ great deal, can’t wait to book again
February 20, 2024
Reply from Hays Travel - Jemma Bond
Thank you so much for your wonderful review Hayley and I look forward to assisting you again in the future xx
Brilliant
Booked using Jemma who was very knowledgable about the cruise and ship. Very easy communication and booking system. Brilliant service
February 19, 2024
Reply from Hays Travel - Jemma Bond
Thank you for taking the time to write such a lovely review it was my pleasure to assist you with your cruise booking x
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