From the minute I called in the branch to enquire about a certain holiday Jonathon was helpful and polite, keeping in touch with me and letting me know what was going on. Booked the holiday yesterday... See more
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See what reviewers are saying
Simple easy and very efficient , freindly staff ,great service will definatley be using hayes again . Cant fault them in any respect . Overall 10 out of 10
Company replied
Staff was to good especially Jonathon who spent time with us to find us the right holiday at the right price! We would certainly book again through Hays Travel Marple and also the Didsbury agent who a... See more
Company replied
We had ideas about a trip to Venice and had done some research. Pauline took us through all the options and helped us structure a great flight and hotel. What impressed us was how thorough the chat wa... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2B Market Street, SK6 7AD, Marple, United Kingdom
- 01615328991
5.0
Excellent
849 reviews
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Always greeted with a smile
Always greeted with a smile. We usually go in with an agenda for a holiday and the staff always come up trumps. If they cannot find what we ask for initially,
they take time searching.
January 18, 2026
Reply from Hays Travel - Marple
Thankyou so much for your fantastic review. So pleased you had a great experience in our store.
Pauline
Pleasant staffs who are very helpful…
Pleasant staffs who are very helpful every time.
January 27, 2026
Reply from Hays Travel - Marple
Thank you so much for your kind words. Its always a pleasure.
Pauline
Reply from Hays Travel - Marple
Thank you so much for your brilliant review
Pauline
Amazing service with Pauline covering…
Amazing service with Pauline covering all my needs. Very friendly staff and so helpful and efficient can't think of anyway you could improve. Absolutely spot on
January 21, 2026
Reply from Hays Travel - Marple
Thank you for your kind words :)
very help full with holiday insurance…
very help full with holiday insurance great price would recommend them for holidays n holiday insurance
January 21, 2026
Reply from Hays Travel - Marple
Thank you for your brilliant comments.
I will pass this onto Gill on her return
Pauline
Wonderful Staff
Wonderful Staff
Pauline booked our holiday extremely helpful
Nothing was too much trouble.
All the staff in Marple Branch are just so fabulous
Always with smiles on there faces just great
January 20, 2026
Reply from Hays Travel - Marple
Thank you for your Fabulous review, its always a pleasure to book your holidays :)
Friendly
Friendly , knowledgeable, nothing was to much trouble when searching are holiday.. Jonathan was good at his job....
January 10, 2026
Reply from Hays Travel - Marple
Thank you for your kind words :)
There was no waiting time and we were…
There was no waiting time and we were greeted by a warm welcome from Jamie. He helped us pick out the perfect holiday and booked it for us, explaining all the options available to us.
Very pleasant experience
January 16, 2026
Reply from Hays Travel - Marple
Thank you for your kind words :)
A face to face booking recommended
We decided to book at the shop, in preference to booking on line and are so pleased that we did. The assistant who took our booking (Pauline) was really helpful and patient. She listened carefully to our requests and even suggested things that we hadn't thought of. We were extremely satisfied as we left the shop and are now hoping everything goes to plan.
January 11, 2026
Reply from Hays Travel - Marple
Thank you so much for your brilliant comments. So pleased you were happy with the whole experience and I look forward to booking many more holidays for you
Pauline
First time booking through Hays
First time booking through Hays. Jaime at our local branch in Marple was very thorough checking through everything with us, he was friendly and professional in his approach to our requests we left the store with holiday booked and all the information we needed very happy with the service
January 11, 2026
Reply from Hays Travel - Marple
Thank you so much for the wonderful feedback it was a pleasure booking for you. Enjoy your holiday!
Jamie
Reply from Hays Travel - Marple
We're happy our agenda is clear and accessible! Thank you for your positive feedback; it means a lot to us.
Fantastic
Absolutely fantastic service from Jonathon. Really engaged with helping me choose the right hotel at the price within my budget. Very patient and professional. I feel very confident about the whole thing. Thank you
January 9, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple. Jonathon :)
Very happy with heys travel
Very happy with heys travel , very helpful,Pauline was able to guide us through booking our cruise using her vast experience ,x
January 9, 2026
Reply from Hays Travel - Marple
Thank you so much for your brilliant comments it was a pleasure. Looking forward to putting together your Canada for the special birthday we were talking about in store
Kind Regards
Pauline
Reply from Hays Travel - Marple
Thank you so much Mr Harrington for your fantastic review. I pride myself on great customer service and hopefully this will be the first of many bookings.
Kind Regards
Pauline
Very friendly and knowledgeable
Jonathan was very professional,friendly and knowledgeable, nothing was too much trouble, quick and hassle free booking. First class service Thank you.
December 31, 2025
Reply from Hays Travel - Marple
Thank you for your kind words :)
I was happy with the service I received…
I was happy with the service I received from Jamie
December 30, 2025
Reply from Hays Travel - Marple
Thank you so much for your kind words and for booking with Hays Travel, it was an absolute pleasure. Jamie.
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with Hays Travel Marple :)
James was very professional
James was very professional, kind, helpful & understanding. He was calm, patient, he listened, remembered details well, he aldo offered interesting & relevant information. Many thanks, Lisa.
December 16, 2025
Reply from Hays Travel - Marple
Thank you for your kind words. We are always happy to help and thank you for booking with Hays Travel Marple.
Jamie
Great deal and local
Good deal on holiday also all paperwork printed for me so don’t have the hassle of doing it myself..
and the shop local and great staff..
December 20, 2025
Reply from Hays Travel - Marple
Thank you for your kind words :)
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