As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked... See more
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Excellent a few e-mail’s originally, finished up in our local store ( Meadowhall), greeted by BETH lovely young lady who was emailing, she took us through our booking, answered our questions, and ma... See more
Company replied
My friends and I were welcomed into Hays and were quickly seated with a member of staff. She was friendly, helpful, efficient and very well informed. Her manner made us feel confident in her booking o... See more
Company replied
As usual Caitlin delivered, helped with advice/info on travel connection both ways, local knowledge for the holiday, making us aware of issues that we will face. Well done Caitlin.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
- 01144075197
4.9
Excellent
2K reviews
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As always our holiday was booked in a very profefshional maner
As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked if we wanted a drink we thanked Adam saying we were OK. Adam sorted out the holiday we required including Jetpark 3 @ Manchester Airport without and trauma.
August 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We were served by Bethany she was…
We were served by Bethany she was professional informative nothing was too much trouble took her time with gave good advice booked our holiday with her & she also helped us with questions answers & documents for our upcoming cruise thankyou bethney kinds regards Shirley & Ian
August 16, 2026
Reply from Hays Travel - Meadowhall
Thank you so much for your lovely comments i will pass them on to Beth.
All the ladies we have seen and spoke…
All the ladies we have seen and spoke to have been excellent and helpful we will be using your company again thank you for your service.
August 9, 2026
Reply from Hays Travel - Meadowhall
Thank you so much for your lovely comments. I will pass them on to the team.
The friendly and professional staff are…
The friendly and professional staff are amazing I was seen in store by sue who did everything possible to find me the perfect holiday for me
August 16, 2026
Reply from Hays Travel - Meadowhall
Hi Julie,
Thank you for your lovely feedback! We are so pleased to hear that our team was able to find you the perfect holiday.
Kind Regards
It is always high level customer…
It is always high level customer service. Kareen spend loads of time to find us best deal
August 9, 2026
Reply from Hays Travel - Meadowhall
Hi Ms Sanocka,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides excellent customer service and finds the best deals.
Kind Regards
I always try to book with Hays travel…
I always try to book with Hays travel all the staff are fabulous and know just what we want/need
August 15, 2026
Reply from Hays Travel - Meadowhall
Thank you for coming back to us, its always a pleasure to look after you and get your holiday needs arranged.
If you need anything else please let us know :)- Shelley
Always a wonderful experience in store…
Always a wonderful experience in store .Special thanks to Ruth who was most helpful. Thank you for the great service always.
August 15, 2026
Reply from Hays Travel - Meadowhall
Thank you for your kind words, if you need anything else please let me know- Ruth :)
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, was a pleasure to get your cruise booked. If you need anything else, please let me know- Adam :)
Was a really nice girl so pleasant great and…
Was a really nice girl so pleasant and friendly could not do enough for us .
August 14, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, if we can be of anymore assistance then please let me know- Clare
The salesperson that served us was very…
The salesperson that served us was very helpful and a joy to talk to
August 7, 2026
Reply from Hays Travel - Meadowhall
Thankyou for your kind comments, was a pleasure to help. Caitlin:)
As again always 💯 love everyone …
As again always 💯 love everyone hearers like friends tbh spot on with everything 🥰🥰
August 14, 2026
Reply from Hays Travel - Meadowhall
Thank you Wendy for your lovely comments as always. I will pass onto the team x
Went in to see Adam just to catch…
Went in to see Adam just to catch up.Got a price on a holiday. Ended up booking it. Then carried on with our catch up. Brilliant service. All caught up now. Great to see you Adam.xx
August 13, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely words, always a pleasure to see you and get your holidays and cruises sorted. If you need anything else please let me know- Adam :)
Helped bya vii⁸ery helpful adviser
August 13, 2026
Reply from Hays Travel - Meadowhall
Thank you for your words! I'll pass them onto Sean :)
Excellent staff,friendly and…
Excellent staff,friendly and knowledgeable who got us a holiday at a competitive price.
August 11, 2026
Reply from Hays Travel - Meadowhall
Thank you for your brilliant review, it was a pleasure to get your holiday booked. If you do need anything else, please let me know- Adam
Reply from Hays Travel - Meadowhall
Thank you for your lovely comments. I will pass this on to Sue.
Reply from Hays Travel - Meadowhall
Thank you for your kind comments :-) Ruth
Adam was so helpful nothing was too…
Adam was so helpful nothing was too much trouble so friendly and knowledgeable really good experience
August 10, 2026
Reply from Hays Travel - Meadowhall
Thank you so much for your lovely review and for booking with me again, it was lovely to see you both. If you need anything else please let me know- Adam :)
Very helpful with my requirements and…
Very helpful with my requirements and helpful- thank you
July 25, 2026
Reply from Hays Travel - Meadowhall
Thankyou for your kind comments. Ocean :)
Excellent service
Very helpful, excellent service provided in booking our honeymoon. Everyone was polite and flexible in getting us the trip we wanted.
July 29, 2026
Reply from Hays Travel - Meadowhall
Thank you for your wonderful feedback! We are so pleased to hear that Bethany was helpful, polite, and flexible in arranging your honeymoon. We hope you have a truly memorable trip!
Kind Regards
Hays Travel Meadowhall
Good knowledge from staff
Good knowledge from staff. Did not feel any pressure to book.
August 8, 2026
Reply from Hays Travel - Meadowhall
Thanks Clare for your kind comments, much appreciated. Sure you will have a great time. Sue & Adam
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