Hays Travel - Milngavie Reviews 

462
TrustScore 5 out of 5

4.9

8 Main Street, G62 6BL Milngavie, GB


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Rated 5 out of 5 stars

I was very apprehensive as looking to book a solo holiday I am elderly And was not sure what I wanted . Ceilidh was extremely understands and patient as we narrowed my options Left I till visit much... See more

Company replied

Rated 5 out of 5 stars

Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more

Company replied

Rated 5 out of 5 stars

Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more

Company replied

Rated 5 out of 5 stars

I had thought about booking this holiday for some time and spoke to Yvonne at our local Hays branch. After explaining what I needed she took over and sorted everything. It was so easy thanks to her wo... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Main Street, G62 6BL, Milngavie, United Kingdom

  • 01413194690

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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4.9

All reviews

(462)

121,628 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you very much Nicole ⭐

Thank you very much to Nicole for working very hard to sort our holiday, you went above and beyond for us. We are delighted, can't wait for our cruise.
Total 5 star ⭐⭐⭐⭐⭐ service
Jill C

March 21, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for taking the time to leave a review, we appreciate your kind words and look forward to welcoming you back, We hope you enjoy your cruise! Ceilidh

Rated 5 out of 5 stars

Vietnam & Cambodia - here I come!

Sylvia was welcoming and offered to try to get me booked to join friends for a group holiday which was already showing as ‘sold out’. I didn’t think there was much hope, but 1 week later I had booked my place on the holiday. I’m so excited and grateful for her perseverance on my behalf. Thanks, Sylvia & Hays.

March 11, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it. It was great you were able to be added to the tour and we can't wait to hear all about your exciting trip! Yvonne

Rated 5 out of 5 stars

The staff at Hays make everything clear…

The staff at Hays make everything clear and straightforward. Very knowledgeable and friendly

March 15, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 4 out of 5 stars

The approach of the member of staff who…

The approach of the member of staff who because of the fire which has disrupted Glasgow Central Station secured me a flight to London which was challenging
I greatly appreciate her intervention help and support
It is with regret that I can not name the delightful person
Kind regards
Ann Garvie

March 10, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

The planning and booking of our holiday…

The planning and booking of our holiday was made straightforward by the travel advisor.

March 1, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Very Good

Very Good. Very Encouraging

March 3, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Great service

Nothing was a problem I didn't know where I wanted to go Nicole was so patient. Flights hotel transfers check in boarding passes all organised very happy . Will definitely use Hays again.

February 23, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Courteous service

Courteous service. Knowledgeable staff. Good in person location.

February 21, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

As always

As always, Yvonne did a great job doing our booking. This time we were booking a family holiday for 9 people and she made it so easy, even though J2 holidays had a problem with their computer. She managed to sort it all out. Thank you.

February 17, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Ceilidh

Rated 5 out of 5 stars

Fantastic service from Yvonne at your…

Fantastic service from Yvonne at your Milngavie branch. Friendly and informative. From my initial enquiry to booking, then follow up emails.

February 18, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Ceilidh

Rated 5 out of 5 stars

Helen was very helpful at my initial…

Helen was very helpful at my initial visit . She phoned the next day to tell me there was £100 saving per person Marella cruise . I called in the nectday with my friend and Helen helped us select snd book our cruise

February 15, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Nicole was very helpful and patient

Nicole was very helpful and patient

February 14, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Knew what type of holiday and where we…

Knew what type of holiday and where we wanted to go before we visited Hays but was happy when Ceilidh went through the details of a number of the hotels we had shortlisted. Ceilidh was able to book a balcony room (which wasn't available when I viewed it online) at our first choice hotel and at a price cheaper than I could find online. Happy with our experience.

January 29, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to hearing all about your holiday. Helen

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. Yvonne was very friendly, helpful and made our visit a pleasure. She also covered all aspects of our trip.

February 4, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to hearing all about your holiday.

Rated 5 out of 5 stars

Person that was dealing with me was…

Person that was dealing with me was very helpfull and friendly

January 31, 2026
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Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate and look forward to seeing you in store again soon. Yvonne

Rated 5 out of 5 stars

Hays Country Rhythms cruise

My friend Jane and I booked our first cruise through Hays Travel in Milngavie. From the get go they were helpful, informative, knowledgeable and courteous. You have wonderful staff and should be very proud of them.

January 28, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review, we really appreciate it and look forward to seeing you in store again soon. Helen

Rated 4 out of 5 stars

Friendly,helpful

January 28, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review, we really appreciate it and look forward to seeing you in store again soon.

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