We went in to see Lisa, she’s helped us before to find the right holiday for us and once again shes come up trumps. Excellent service friendly, knowledgeable staff, helpful. Over the years we booked... See more
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As always exceptional customer service at the Newport, Isle of Wight branch, this time by Maria who dealt with us. She was extremely efficient, helpful and knowledgeable. All the staff are great and w... See more
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Excellent, sympathetic and rapid assistance. I had booked with Hays four years previously, came back (in preference to London), and was not disappointed; also delighted to find I was remembered. The... See more
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I usually book my flights on line and without any hitches. I’d got it in my head to fly via Canada to Australia to be further away from the conflicts so decided to visit my local Travel Agent to help... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
66 High Street, PO30 1BA, Isle of Wight, United Kingdom
- 01983 523872
4.9
Excellent
1K reviews
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Reply from Hays Travel - Newport Isle of Wight
Barbara Bennett,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and knowledgeable. We truly appreciate your kind words.
Kind regards,
Hays Travel
Newport
Agent Kimberly is so knowlegalbe of…
Agent Kimberly is so knowlegalbe of tours and trips, and finds just the right holiday tailored to what we want. And when we want.
Wouldnt go anywhere else
September 17, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your fantastic review! We are so pleased to hear that we got you booked to Malta again . We truly appreciate your loyalty!
Kind regards,
Kim
Always 5 star service with Hays Travel
September 15, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you very much for your kind review and booking with us again.
Kind regards,
Erin
Excellent service
We went in to see Lisa, she’s helped us before to find the right holiday for us and once again shes come up trumps. Excellent service friendly, knowledgeable staff, helpful. Over the years we booked cruises and other holidays through Hays and wouldn’t go anywhere else to book holidays, why would they know what their talking about.
September 16, 2026
Reply from Hays Travel - Newport Isle of Wight
MRS J BLANCHARD,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience when booking your holidays with us. We truly appreciate your loyalty and kind words about our friendly, knowledgeable, and helpful staff.
Kind regards,
Hays Travel
Newport
Nice staff very helpful
September 8, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your lovely review and booking with us again.
Kind regards,
Erin
Stress free holiday booking service
The staff are top notch and offer knowledgeable advice to assist your decisions.
September 13, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your wonderful feedback! We are so pleased to hear that our team provided knowledgeable advice to assist your decisions.
Kind Regards
Hays Travel Newport
Top Team
Big thank you to Kim especially and the whole of the very helpful and knowledgeable team.
September 12, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful and knowledgeable service. We truly appreciate your kind words.
Kind regards,
Kim
Reply from Hays Travel - Newport Isle of Wight
Good afternoon Mr Cesar
Thank you as always for booking with me again. I know you will enjoy this cruise through France.
I look forward you soon
Regards Kim
Always a friendly welcome
Always a friendly welcome, knowledgeable agents, holiday booked on 1st visit.
September 12, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your lovely review and booking with us again.
Kind regards,
Erin
Lucy the agent was professional…
Lucy the agent was professional efficient and friendly. We have booked with her several times now and always will.
September 11, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your fantastic 5-star review! We are so pleased to hear that our agent was professional, efficient, and friendly. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Newport
Exceptional customer service
As always exceptional customer service at the Newport, Isle of Wight branch, this time by Maria who dealt with us. She was extremely efficient, helpful and knowledgeable. All the staff are great and we always book our holidays with this branch.
September 7, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you so much for your very kind review. It is an absolute pleasure to book your holidays especially this one for your special celebration. Kind Regards, Maria
Knowledge of the cruise industry was a…
Knowledge of the cruise industry was a great help in choosing are holiday. very friendly and made everything easy as they do everything for you if you need it.
September 7, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your lovely feedback and for booking with us again in the Newport branch.
Kind regards,
Lucy
Caring
Brilliant service, very caring to my needs. I am very hard of hearing, my wife also has hearing loss.
September 7, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service brilliant and that we were caring to your needs. We truly appreciate your kind words.
Kind Regards
Hays Travel Newport
Maria is great!
August 30, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your review and for booking with Hays again. Kind Regards, Maria
Maria knows our preferences so we'll
Maria knows our preferences so we'll. Always an excellent service from the team
September 6, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your kind review and for booking with me again. Kind Regards, Maria
Kim cruise booking
Very patient with us - friend hard of hearing and Kim ensured she understood everything.
September 6, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your fantastic review! We are so pleased to hear that i was able to get you booked on your cruise in November. I will see you in October for your check in.
Kind Regards Kim
Hays Travel Newport
Marianne (Lucy) was very helpful
Marianne (Lucy) was very helpful, as usual. She took all the time needed to help me get the holiday I was looking for. Thank you Lucy.
September 4, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was so helpful and took the time to find you the perfect holiday.
Kind Regards
Hays Travel Newport
Efficient friendly staff
Efficient friendly staff. I dealt with Erin who has dealt with my previous visits. She is very knowledgeable about cruises and my needs.
September 3, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such efficient, friendly, and knowledgeable service during your visits.
Kind Regards
Hays Travel Newport
Great customer service
Great customer service. Your staff very informative and helpful, booking our first cruise. Thank you.
September 2, 2026
Reply from Hays Travel - Newport Isle of Wight
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such informative and helpful service in booking your first cruise. We truly appreciate your kind words.
Kind Regards
Hays Travel Erin
Being given the time to discuss and…
Being given the time to discuss and understand all the issues that might affect our choice of holiday.
Kim spent the time and made sure we were aware of our choices.
August 23, 2026
Reply from Hays Travel - Newport Isle of Wight
Dear Mr Churchill & Family
Thank you for your wonderful feedback! We are so pleased to hear that our team member took the time to ensure you were aware of all your holiday choices. I know you will have an amazing Family cruise this Christmas. If you have any questions please call me or email me
Kind Regards
Hays Travel Kim
ASM
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