Andrew was really helpful and very informative, booking was easy and a great experience, thats why we come back to Hays Newry. We are always really happy with the service 😀
Company replied
Location
Switch locationUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
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I did not have time to book online myself as I needed to work. I called directly and spoke to Kerrie (Staff). She was very professional and understood my request and requirements. After a few emails &... See more
Company replied
Shona made the process so easy when I was enquiring about a big trip . She listened , was very attentive & explained everything so well. She was very professional & Friendly
Company replied
We came in to book a last minute holiday and Ellie was so helpful and we will definitely be coming back in the future to book an other holiday with Hays travel.😊☀️
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, United Kingdom
- 02830480030
4.9
Excellent
592 reviews
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Very friendly and helpful
July 30, 2026
We came in to book a last minute…
We came in to book a last minute holiday and Ellie was so helpful and we will definitely be coming back in the future to book an other holiday with Hays travel.😊☀️
July 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Andrew was really helpful and very…
Andrew was really helpful and very informative, booking was easy and a great experience, thats why we come back to Hays Newry. We are always really happy with the service 😀
August 5, 2026
Reply from Hays Travel - Newry
Thankyou for your lovely review.
Reply from Hays Travel - Newry
Thankyou for your lovely review
I did not have time to book online…
I did not have time to book online myself as I needed to work. I called directly and spoke to Kerrie (Staff). She was very professional and understood my request and requirements. After a few emails & calls, I was provided what I wanted. I was very impressed with the service.
August 4, 2026
Reply from Hays Travel - Newry
Hi , We are so pleased to hear that Kerrie was able to assist you efficiently and professionally with your request. Thank you for your kind feedback and 5 Star review :)
Excellent service
Shona made the process so easy when I was enquiring about a big trip . She listened , was very attentive & explained everything so well. She was very professional &
Friendly
June 16, 2026
Reply from Hays Travel - Newry
Thank you so much for your wonderful feedback! I was delighted to hear that your experience was so easy and that everything was explained so well. I truly appreciate your kind words and 5 star review.
Reply from Hays Travel - Newry
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be knowledgeable and provided great care.
Eliie
Eliie , was our agent and she was brilliant so , patient and explained everything .
Nothing was a problem !
July 9, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful 5-star review! We are so pleased to hear that our agent was brilliant, patient, and explained everything so clearly. We're glad nothing was a problem for you!
It was quick and easy to make my booking
July 22, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process to be quick and easy.
Shona was more than helpful
Shona was more than helpful, although we chatted we previously chatted with Kerry on the phone.
July 12, 2026
Reply from Hays Travel - Newry
It's wonderful to hear that you had such a positive experience with our team. We're delighted that both Shona and Kerry were able to assist you so effectively.
Quick and easy process.
Dealth with Ellie,and the experience was flawless,quick and easy,will definitely be using again to book our future holidays,and we got a good deal too!!!
July 1, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that your experience was flawless, quick, and easy, and that you received a good deal. We look forward to helping you book your future holidays!
Reply from Hays Travel - Newry
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you found our team very helpful !
Kind Regards
Hays Travel Newry
Reply from Hays Travel - Newry
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you found our team Great !
Kind Regards
Hays Travel Newry
Reply from Hays Travel - Newry
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you found our team helpful and pleasant!
Kind Regards
Hays Travel Newry
The staff is just amazing
The staff is just amazing. They are soo kind and helpful and so supportive. It’s really pleasure to be in the office in Newry. I have been in a few other companies but my experience with them was totally different.
Thank you to the girl that booked my holiday ❤️
July 7, 2026
Reply from Hays Travel - Newry
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team in Newry. It's fantastic that our staff were so kind, helpful, and supportive. We hope you have a fantastic holiday!
Kind Regards
Hays Travel Newry
The experience was very good.
The experience was very good.
The lady was very helpful in explaining all my options.
Booking was straight forward
July 5, 2026
Reply from Hays Travel - Newry
Thank you for your kind feedback! We are so pleased to hear that your experience was very good and that our team member was helpful in explaining your options. We appreciate your positive comments.
Kind Regards
Hays Travel Newry
Everything is good and first class and…
Everything is good and first class and I will be there every year
June 22, 2026
Reply from Hays Travel - Newry
Thankyou for your lovely review.
As I have said in previous reviews 1st…
As I have said in previous reviews 1st class service and thats why I keep going back
Your holiday is being handled by professionals
June 28, 2026
Reply from Hays Travel - Newry
Thank you so much for another fabulous 5* review, we really do appreciate it. We hope you have a fantastic trip away. From all the team at Hays Travel Newry
Excellent service
Excellent service. The young lady was efficient polite and very thorough.
June 24, 2026
Reply from Hays Travel - Newry
Thank you for the lovely 5* review, we really appreciate it. We hope you have a fantastic time away. From all the team at Hays Travel Newry
Excellent customer service from hays…
Excellent customer service from hays travel staff ⭐️⭐️⭐️⭐️⭐️
June 16, 2026
Reply from Hays Travel - Newry
Thank you for the 5* review and kind words, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Newry
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