Nicola Sutcliffe has booked me & members of my family some fabulous holidays in the past so there was only one choice for us when booking a special holiday again. Nicola makes the booking process easy... See more
Location
Switch locationPersonal Travel Consultant - Nicola Sutcliffe, LS25 Garforth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nicola was very patient. We had some preferences that created some confusion and limited our budget but she persevered and kept checking in with different options/suggestions. This was hugely apprec... See more
Company replied
Nicola is amazing always listens to what we want, great communication! Nothing is too much trouble! Great experience as always! Thank you
Company replied
Excellent service, Nicola initially sent information to both myself and my friend via WhatsApp, because we were working. When we decided to go ahead with the booking she said up a group call and went... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Nicola Sutcliffe, LS25, Garforth, United Kingdom
- 01138 275332
5.0
Excellent
344 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nicola was very helpful with all the…
Nicola was very helpful with all the experience of quoting for & booking our holiday
February 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nicola was extremely helpful
Nicola was extremely helpful, thorough and knowledgeable to each destination I enquired for. She gave me plenty of options and choices which made the process a very easy one! I would definitely recommend and use Nicola again in the future.
January 23, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much!!
Excellent and easy booking
Excellent and easy booking service. Nicola provided a friendly and very informative service. Made booking a breeze.
January 22, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Nicola is just brilliant
Nicola is just brilliant! I can always rely on her to make booking my holidays stress free and easy! Wouldn’t go to anyone else !
January 25, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much! x
Excellent service
Nicola was really helpful, polite and efficient. Made the whole process really smooth and easy. Would definitely recommend and will use in the future
January 22, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Nicola who booked for me was very…
Nicola who booked for me was very helpful and efficient.
January 13, 2024
Booked 3 holidays now with Nicola
Booked 3 holidays now with Nicola, wouldn’t use anybody else, gives lots of good advice and help from her own experiences and always happy and quick to help with any questions or changes to bookings
January 20, 2024
It’s always no effort booking with…
It’s always no effort booking with Hays. Everything is clearly explained and Nicola who managed our booking is really helpful. Nicola has a lot of personal experience in the holidays she advertises. Will definitely be booking our next holiday with Hays
January 13, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much !
Nicola was very helpful in our search…
Nicola was very helpful in our search for a holiday and extremely efficient in the booking process
January 12, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Nicola Sutcliffe was amazing and picked…
Nicola Sutcliffe was amazing and picked us a brilliant holiday at a excellent and affordable price thank you so much I would recommend Nicola to sort your holiday
January 19, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Really helpful, as usual
Nic was available at short notice at different times of the day to help with questions, quotes and advice. Really appreciated Nic’s help and are looking forward to the holidays we have booked - thanks Nic!
January 18, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Fantastic
Fantastic. We normally use a travel agent but will definitely stick with Nicola as she made booking the holiday seamless. No stress no hassle. Also sorted our insurance which is a load off our mind.
January 9, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much x
Outstanding service
Nicola went above and beyond to meet my needs, this is the 3rd holiday I’ve booked via Nicola and certainly won’t be the last, she replies quickly and efficiently and is extremely knowledgeable in her information given.
January 16, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much!!
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Nicola Sutcliffe was very helpful
Nicola Sutcliffe was very helpful
Explained all options
Was very patient
January 9, 2024
Nicola has booked our holiday so…we will chill and tan .
Nicola has booked our holiday so thoroughly and , has done everything from booking our room. Transfers flights, even pepper on my dinner. I’m well impressed.The hotel looks fabulous.
January 9, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much!!!
Great service from friendly staff.
Very quick and excellent service from Nicola. All booked in less than an hour.
January 9, 2024
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Nicola Sutcliffe makes booking your…
Nicola Sutcliffe makes booking your holiday so easy, she is so kind informative and nothing is to much trouble .
December 31, 2023
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Great customer service fanatic…
Great customer service fanatic knowledge of products and places to visit
December 30, 2023
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much
Great service
Great service, Nicola was perfect from first contact, right through to booking . We’re well happy with Nicola and Hays .
December 12, 2023
Reply from Hays Travel - Nicola Sutcliffe
Thank you so much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.