As always Jackie was a delight to deal with and found us the holiday we were looking for. The whole team in the Perth branch are superb and a credit to your company. We would not go anywhere else.
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See what reviewers are saying
From the moment we entered the shop we were greeted with friendliest. Lily took all the details of what we were looking for & kept us updated every step of the way. I can’t thank her enough for all he... See more
Company replied
Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
Staff in Perth give exceptional customer service. Friendly, helpful, knowledgeable and always offer help tailored to our needs. First class
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 High Street, PH1 5TJ, Perth, United Kingdom
- 01738658033
4.9
Excellent
1K reviews
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Brilliant customer service …
Staff in Perth give exceptional customer service.
Friendly, helpful, knowledgeable and always offer help tailored to our needs.
First class
July 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service.
As always Jackie was a delight to deal with and found us the holiday we were looking for. The whole team in the Perth branch are superb and a credit to your company. We would not go anywhere else.
July 26, 2026
Reply from Hays Travel - Perth
Thank you so much for your lovely feedback, it's always lovely to see you both.
Kindest Regards
Jackie
Branch Manager
We were made very welcome
We were made very welcome, the operator was very informative. And knowledgeable. I felt well informed.
July 25, 2026
Reply from Hays Travel - Perth
Thank you so much for your lovely review! We are delighted to hear that you felt so welcome and well-informed by our knowledgeable operator.
Kind Regards
Jackie
Branch Manager
Customers service is excellent,Jackie …
Customers service is excellent,Jackie is excellent at her job extremely helpful try’s extremely hard to get you the best holiday possible
July 16, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Excellent experience
From the moment we entered the shop we were greeted with friendliest. Lily took all the details of what we were looking for & kept us updated every step of the way. I can’t thank her enough for all her hard work finding the perfect holiday for us. We booked the holiday!
July 20, 2026
Reply from Hays Travel - Perth
Elaine,
Thank you for your wonderful review! We are so pleased to hear that you were greeted with friendliness and kept updated every step of the way. We appreciate your kind words.
Kind Regards
Jackie
Branch Manager
Happy to please
Pleasant, knowledgeable staff keen to help prepare yiur holiday dreams.
July 10, 2026
Reply from Hays Travel - Perth
David Munro,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our staff was knowledgeable and helpful in preparing your holiday dreams.
Kind Regards
Jackie
Branch Manager
Janet was first class as always
Janet was first class as always
That's 3 booking s without any problems
July 17, 2026
Reply from Hays Travel - Perth
David,
Thank you for your fantastic review! We are so pleased to hear that your bookings have consistently been without any problems. We appreciate your continued trust in our service.
Kind Regards
Jackie
Branch Manager
Always great to book with!
The staff, especially Janet are always so helpful and it makes booking holidays a pleasure. I also know from previous experience that when things go awry they deal with it professionally and efficiently.
July 9, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
As usual always very polite and helpful…polite and helpful
As usual always very polite and helpful and going bak to the hotel we love 🤍
July 15, 2026
Reply from Hays Travel - Perth
Mrs wilkie,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our team polite and helpful, and that you love returning to the hotel. We truly appreciate your kind words.
Kind Regards
Jackie
Branch Manager
Efficient
Efficient, friendly and nothing is too much trouble with always a solution to every request. Very knowledgeable about all aspects of travel worldwide.
July 14, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.
Kindest Regards
Jackie x
Branch Manager
Been using hays travel for years and…
Been using hays travel for years and will cintinue to do so, excellent service and staff are very helpfull.
July 7, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Helpful friendly staff
July 6, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Very helpful and friendly member of…
Very helpful and friendly member of staff booked our holiday for us.
June 11, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Dropped in to check what holidays were…
Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful and very patient. Thanks for your time. Looking forward to going away. Thanks again Laura.
June 30, 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Laura, I will ensure your positive comments are passed on to her.
Kindest Regards
Katie
Assistant Manager
Incredible 5-Star Service from Hannah!
A massive thank you to Hannah at Hays Travel for making our upcoming cruise booking a total breeze. I was expecting a complicated process, but Hannah handled everything with so much professionalism and efficiency. She listened to exactly what we wanted, sorted out the arrangements in no time, and answered all of our questions with a friendly, helpful attitude. She is an absolute credit to the company, and we will definitely be booking our future holidays through her again
July 6, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Great service from the staff
Great service from the staff, looked for the best deal,and managed to book where we wanted to go
July 7, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with my service.
Kindest Regards
Katie
Assistant Manager
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
great service
All very simple and straightforward, knowledgeable staff made everything easy.
July 6, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with my service.
Kindest Regards
Katie
Assistant Manager
We have always used Hays Travel Perth…
We have always used Hays Travel Perth for booking our Cruise Holidays the staff are always friendly and welcoming they always provided us with a stress free vacation. I would always recommend Hays Perth.
July 5, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
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