After having our flights cancelled on Tuesday and calling in at such short notice, Donna was fantastic and really helped us with everything we needed. Now sat in Zante having a nice cold beer thanks t... See more
Company replied
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After having our flights cancelled on Tuesday and calling in at such short notice, Donna was fantastic and really helped us with everything we needed. Now sat in Zante having a nice cold beer thanks t... See more
Company replied
All of our expectations were met from the moment we walked into Hays Travel Church St branch in Runcorn. We were looking to book some winter sunshine, we were asked our likes and dislikes for our holi... See more
Company replied
Donna organized are trip to see Andre Rieu's Maastricht concert next year with Shearings, The staff are so helpful and clarify everything you need to know about the holiday. Request are seats on coach... See more
Company replied
The lady was kind good at her job and found me a cheap holiday which I'm very pleased with very good service which l always use hays travel to book my holidays
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
24 Church Street, WA7 1LR, Runcorn, United Kingdom
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Lizzy was so helpful, finding various options which suited our requirements. She also sent all information promptly and efficiently.
I dod not feel any pressure nor hesitant to ask questions, ask for other options.
I have not used a travel agent for years, I will now use Lizzy again as it mafe my life easier, less time consuming with extremely competitive prices.

Reply from Hays Travel - Runcorn Church St

Reply from Hays Travel - Runcorn Church St

Reply from Hays Travel - Runcorn Church St

Reply from Hays Travel - Runcorn Church St
Always a pleasure to book with Hays lovely staff and easy to plan holidays with

Reply from Hays Travel - Runcorn Church St
Excellent service very friendly staff, lot of knowledge

Reply from Hays Travel - Runcorn Church St
Very good and professional experience at the old town shop. When through the holiday very thoroughly and went out of there way to go through all the options we was looking for. A great experience. Thank you.

Reply from Hays Travel - Runcorn Church St
I have booked with this company for the last 9 years always great service fabulous staff very knowledgeable

Reply from Hays Travel - Runcorn Church St
I was served by a lovely girl called jess, i told her what i wanted, and she booked everything, full holiday including seats, it was all very easy, jess was very helpful and friendly, my sister had booked the same holiday days before, I had decided to go with her, everything is done for you, even get printed paper work, which i like, also they will check you in when the time comes, great service cannot complain.

Reply from Hays Travel - Runcorn Church St

Reply from Hays Travel - Runcorn Church St
The girl who dealt with us was very helpful. She listened to what I wanted, made helpful suggestions and wàsnt pushym

Reply from Hays Travel - Runcorn Church St
Liz was amazing as always would not go anywhere else

Reply from Hays Travel - Runcorn Church St
Our travel agent Elizabeth at Hays Travel in Runcorn was excellent. She spent lots of time supporting me to make a decision and helped me get a great deal on a holiday

Reply from Hays Travel - Runcorn Church St
The staff at Hays were helpful and knowledgeable and made the booking process easy and stress-free.

Reply from Hays Travel - Runcorn Church St
We had booked with Hays Travel in the past with Sheila and she was helpful and polite yet again.

Reply from Hays Travel - Runcorn Church St
Dona and Jess at the Runcorn Church St store where most helpful helping us plan our upcoming holiday to Tenerife.

Reply from Hays Travel - Runcorn Church St
Helpful Travel Consultant
The travel consultant Jess Turner was most helpful, she found the holiday we were looking for at price which suits our budget.
We were able to take advantage of discounts available and book the aircraft seats which we desired. Altogether an positive experience.

Reply from Hays Travel - Runcorn Church St
Correspondence was perfect, everything double checked so there was no misleading in the booking ensured we was happy with everything and also offered to come into the shop to print or go over anything spot on. Donna was who we dealt with top marks a credit to the company

Reply from Hays Travel - Runcorn Church St
The lady was amazing with being disabled she spent lots of time finding the right place she was great explained everything her name was Sheila lovely lady very happy and made me and my sister feel very comfortable

Reply from Hays Travel - Runcorn Church St
We always use Hays Travel in church st. Runcorn. The staff are proffesional and friendly and all our holidays are great prices.

Reply from Hays Travel - Runcorn Church St
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