We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more
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The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more
Company replied
We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more
Company replied
The lady that booked this surprise trip was absolutely fantastic with us gave us ti.e lots of advice so booked our son birthday surprise to new york 💙
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1K reviews
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The lady that booked this surprise trip…
The lady that booked this surprise trip was absolutely fantastic with us gave us ti.e lots of advice so booked our son birthday surprise to new york 💙
August 18, 2026
Always very helpful and take there time…
Always very helpful and take there time with you to get what you want
Always booked with hays travel at Salford great team
August 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Seville city break
We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no different, hopefully we will use Hays again in the future.
August 21, 2026
Reply from Hays Travel - Salford
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us. We truly appreciate your loyalty and look forward to assisting you again in the future.
Kind Regards
Hays Travel Salford
Quick and efficient service staff…
Quick and efficient service staff knowledgeable about the resorts
August 23, 2026
Reply from Hays Travel - Salford
Miss Joanne Brown-barnes,
Thank you for your wonderful feedback! We are so pleased to hear that our service was quick and efficient, and that our staff were knowledgeable.
Kind Regards
Hays Travel Salford
Reply from Hays Travel - Salford
Pantelitsa,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful during your visit. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Salford
Happy with the service I got booking a…
Happy with the service I got booking a holiday for next year .I seen it online .but in all honesty I prefer to go in the shop .very happy with the service every time I go in . everything also is explained in detail ... lovely lady was called claire.very friendly ..and very helpful
August 14, 2026
Reply from Hays Travel - Salford
Diane Preece,
Thank you for your kind review! We're so pleased to hear you had such a positive experience booking your holiday in our shop. It's wonderful to know that everything was explained in detail and that our colleague was friendly and helpful. We appreciate your loyalty and look forward to assisting you with future travel plans.
Kind Regards
Hays Travel Salford
Excellent service i would highly…
Excellent service i would highly recommend hays travel riah went above and beyond to sort our holiday out.
August 23, 2026
Reply from Hays Travel - Salford
David,
Thank you for your wonderful review! We are so pleased to hear that our service was excellent and that we went above and beyond to sort out your holiday. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Salford
Excellent as usual
August 23, 2026
Reply from Hays Travel - Salford
Colin,
Thank You so much for this lovely feedback, it really is appreciated
Kind Regards
Hays Travel Salford
Excellent service..nothing too much…
Excellent service..nothing too much trouble. Definitely my 'Go to Travel Co'. 5 stars..***** x.Joanne very helpful x
August 22, 2026
Reply from Hays Travel - Salford
Annette Miller,
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and that we are your go-to travel company.
Kind Regards
Hays Travel Salford
Could not fault the the service I was…
Could not fault the the service I was given which
Was a pleasant experience thanks.
August 22, 2026
Reply from Hays Travel - Salford
Derek,
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a pleasant experience with our service.
Kind Regards
Hays Travel Salford
Love booking with Hayes travel.in…
Love booking with Hayes travel.in Salford the staff are so helpful
Nothing is too much trouble for them
I think of them now as friends 🧡
August 12, 2026
Reply from Hays Travel - Salford
Bev,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team was so helpful and that you now consider them friends.
Kind Regards
Hays Travel
The staff at hays travel Salford are…
The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease, especially Joanne thank you for all your help.
August 19, 2026
Reply from Hays Travel - Salford
Michelle,
Thank you for your wonderful review! We are so pleased to hear that our team consistently makes you feel warm, welcome, and at ease. We truly appreciate your kind words.
Kind Regards
Hays Travel Salford
So efficient
So efficient, and always so friendly and welcoming, can ask the staff anything and they will always find the answer
August 18, 2026
Reply from Hays Travel - Salford
Joanne,
Thank you so much for your wonderful review! We are so pleased to hear that you found our team to be friendly, welcoming, and helpful. Your positive feedback is truly appreciated.
Kind Regards
Hays Travel Salford
The agent was very polite and…
The agent was very polite and professional. I went looking for a last minute booking, the agent was very helpful took their time getting me the best deal. Extremely satisfied
August 17, 2026
Reply from Hays Travel - Salford
Miss Johnson,
Thank you for your wonderful 5-star review! We are so pleased to hear that our agent was professional and helpful in securing a great last-minute booking for you. We appreciate your kind words.
Kind Regards
Hays Travel Salford
The staff are friendly and welcoming
The staff are friendly and welcoming
And help pick the perfect place to go
Good after care when holidays aren't what you expected and need to complain x
August 16, 2026
Reply from Hays Travel - Salford
Tracey,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect place and provide excellent aftercare.
Kind Regards
Hays Travel Salford
Hays Travel staff never fail to help us…
Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the after sales service, all we do is look,book and sit back.. cannot fault them at all.
August 3, 2026
Reply from Hays Travel - Salford
Jeanette,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a great experience with us and appreciate your loyalty. We look forward to helping you with your future holiday bookings!
Kind Regards
Hays Travel Salford
We could not of had a better experience…
We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holiday for our family ,we loved every minute and have even returned to book our 2nd holiday .big shout out to saskia for being so good at what she does .
August 15, 2026
Reply from Hays Travel - Salford
Hi Ben,
Thank you for your fantastic feedback! We are so pleased to hear that your experience was brilliant and that our colleague was helpful and patient in finding the best offer for your family's first holiday. We appreciate your kind words and look forward to assisting you again in the future!
Kind Regards
Hays Travel Salford
Really quick service..staff helpful and…
Really quick service..staff helpful and friendly..
August 10, 2026
Reply from Hays Travel - Salford
Stuart,
Thank you for your wonderful feedback! We are so pleased to hear that you experienced quick service and found our team helpful and friendly.
Kind Regards
Hays Travel Salford
Joanne was amazing also there to…
Joanne was amazing also there to support you thank you Joanne x
August 13, 2026
Reply from Hays Travel - Salford
Hi Paula,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience.
Kind Regards
Hays Travel Salford
Joanne is a fantastic sales girl
August 5, 2026
Reply from Hays Travel - Salford
Hi Gary,
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our team. Your kind words are truly appreciated.
Kind Regards
Hays Travel Salford
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