Megan was helpful looked at many different places for us to go for our budget, she gave us her knowledge of some of the places as she had visited them which is always helpful. we have booked with Hays... See more
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Rubi who served was brilliant as we had no idea where we wanted to go or what was available. Rubi selected several locations after listening to our preferences and we were pleased with what she offere... See more
Company replied
Nicole was a great Agent. She had so much patience with us making sure we got the right cruise for us. She was calm & accurate with everything which we appreciated.
Company replied
Hays travel Skegness, all the girls are fantastic all way very helpful and go that extra mile to make our trip fantastic.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
84/88 Lumley Road, PE25 3ND, Skegness, United Kingdom
- 01754867928
4.9
Excellent
805 reviews
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Trouble free booking.
Your employee (Becky) made the whole experience of booking 10 people to Disneyland Paris extremely trouble free. She dealt with the booking with great knowledge & efficiency.
January 13, 2026
Reply from Hays Travel - Skegness
We're so happy to hear that you've enjoyed booking your Disneyland Paris holiday with us. How exciting! We will be sure to pass this on to Becky. Many Thanks Team Skegness
We were very impressed with the…
We were very impressed with the professional service, made to feel relaxed, plenty of information and easy to book
January 7, 2026
Reply from Hays Travel - Skegness
Thank you for your lovely feedback and booking your holiday with me - was my pleasure to help you get it sorted and to meet you both - see you soon - Julie
Staff are very friendly you don't get…
Staff are very friendly you don't get rushed. Explain everything
January 6, 2026
Reply from Hays Travel - Skegness
Thank you once again for booking your holiday with us :-) .. always a pleasure to help you get them sorted - see you soon - Julie
Megan is a star
Megan was as friendly and professional as always and helped us choose and book our holiday.
All the staff in Skegness office are great but Megan goes the extra 10%.
Wouldn't use anyone else now.
January 6, 2026
Reply from Hays Travel - Skegness
We appreciate your kind words! We're so happy to hear that you find our team helpful and that you had a positive experience booking your holiday. We look forward to helping you again! Many thanks Team Skegness
The best staff at Hays Travel
Tallula was again very helpful and patient whilst helping us book our Christmas and New Year cruise. Thank you
January 3, 2026
Reply from Hays Travel - Skegness
Thank you so much for this kind review - I am glad we managed to get this sorted for you. I look forward to hearing all about your holiday on your return :) - Tallulah
Reply from Hays Travel - Skegness
Thanks for the lovely feedback Brett :-) .. and for booking with me once again - see you soon - Julie
Member of staff
Member of staff, listen to my request, searched your system and found me a great holiday. Booked and fully explained.
January 1, 2026
Reply from Hays Travel - Skegness
Thank you so much for your lovely review, I was so happy to see you have got something booked. You deserve the sunshine :) - Many thanks Madison
Reply from Hays Travel - Skegness
Thank you so much for such a lovely review, we will pass this onto Tallulah when she is next in store :) - Many Thanks from Team Skegness
Happy and helpful
Julie was very helpful went through every detail to find us the best holiday.She is very good at her job as she found very easy to find the holiday we were looking for. 10 out of 10
December 30, 2025
Reply from Hays Travel - Skegness
We appreciate you taking the time to share your kind words. We will be sure to pass this on to Julie. Thank you for booking with us - Team Skegness
Staff was fantastic really helpful.
December 31, 2025
Reply from Hays Travel - Skegness
Thank you for a lovely review. So happy we was able to get you booked and sorted. We hope you have a lovely holiday. Many thanks, Rubi :)
Very helpful polite staff
Very helpful polite staff. Took time to find the right holiday and checked extra things that were good for us.
November 11, 2025
Reply from Hays Travel - Skegness
Thank you for such a lovely review - we are so happy to have got you booked again and we hope you have a lovely holiday. Many thanks, Hays Travel Skegness :)
Cruise booked!
Nicole, in the Skegness branch, was lovely. She talked us through everything, gave us different options and advice. We booked our 35 day cruise there and then and look forward to dealing with them again in the future. First class service!
December 18, 2025
Reply from Hays Travel - Skegness
Good Afternoon, It was a pleasure meeting you both and look forward to seeing you both in the new year! I'm glad we found something to look forward to if we can be any more help please let me know.
…great result
Was having trouble getting my visa for Australia. The wonderful lady at Hays Travel sorted it for me. She went through all the different flights until she found one that suited me. She even sort out my travel insurance. The whole experience was great and I would recommend this company to everyone
December 13, 2025
Reply from Hays Travel - Skegness
Thank you so much for leaving us such a lovely review.
I'll pass your kind words over to Becky.
We hope you have a fantastic trip! - Eva
Becky was great
Becky was great, she spent lots of time talking to me to find out what I was looking for and then got on the phone for the best prices. All the while she was showing me pictures of the hotel the area and all the chances for excursions. Booking with her was a very good experience and the rest of the girls were very welcoming.
December 9, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service in store. It was a pleasure to speak to you and get your holiday sorted. Speak to you soon Becky :-)
You can trust Hays Travel to keep you…
You can trust Hays Travel to keep you updated if anything changes with your holiday dates and are always very polite.
November 30, 2025
Reply from Hays Travel - Skegness
Thank you for this lovely review :) hope to see you again in store soon - Kind Regards Madison
We like the staff they always make us…
We like the staff they always make us welcome and we can have a laugh with nothing is to much trouble
November 23, 2025
Reply from Hays Travel - Skegness
Thank you for your feedback - always a pleasure to see you both and help you with your next holiday :-) .. see you soon - Julie
Just brilliant from booking the holiday…
Just brilliant from booking the holiday to me leaving the shop . Very pleasant indeed
December 2, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely comment regards the service in store with Tallulah I will be sure to pass this on. Many Thanks Team Skegness :-)
We had a really great experience Rubi…
We had a really great experience Rubi from the Skegness team was very helpful and listened to what we wanted and dealt with us very kindly
November 30, 2025
Reply from Hays Travel - Skegness
Thank you for your lovely review - I am so glad we was able to get you booked and we hope you have a lovely holiday. Many thanks, Rubi :)
Staff very helpful.
November 29, 2025
Reply from Hays Travel - Skegness
Thank you very much for this review, my pleasure to get another holiday booked for you :) Kind Regards Madison
Helpful
Firstly a negative. The email is addressed to Zoe who is going on the holiday but Josie is the lead person and has this email. A small point but relevant.
It took over an hour for me to get a call back but this was because the trainee needed a supervisor with her to continue.
All was sorted in the end to my satisfaction.
November 29, 2025
Reply from Hays Travel - Skegness
Thank you for taking the time to feedback to us regarding your holiday booking experience and for being patient whilst Tallulah got the assistance she needed whilst in her training. I apologise the email was addressed incorrectly and have amended this accordingly and will ensure this is used as a learning curve in future. Thank you once again for booking with us and we will see you soon - Team Skegness
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