We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
990 reviews
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Reply from Hays Travel - Southport
Thank you. We are always happy to help and if you need any further assistance please let us know - Team Southport
Stress free booking
Laura our travel adviser was amazing, a credit to Hays. We wanted to book a holiday in Rome and as Laura had already been there several times it made our booking process that little bit easier. We booked a hotel on her recommendation having looked at several options,our flights and transfers sorted and Laura even gave us the name of a restaurant she suggest we consider. All in all an excellent service
July 21, 2026
Reply from Hays Travel - Southport
Aww, thank you for such a lovely review. You're both going to have such an amazing time. very jealous :-) Laura
Laura was extremely helpful
Laura was extremely helpful. She was able to give some personal experience of areas we were interested in staying. Her questions were relevant to our needs and wants. Very practical and gave advice on options we hadn’t previously considered. Very patient and pleasant
July 19, 2026
Reply from Hays Travel - Southport
Thank you very much for your lovely review, we really appreciate your time to provide feedback. Have an excellent holiday!
Very helpful and friendly member of…
Very helpful and friendly member of staff and very happy with my booking.
July 12, 2026
Reply from Hays Travel - Southport
Thanks for your feedback. Apologies for the passport information , we are not able to give out this information any more as the rules have changed so much. The FCDO is definitely the best place to check. Just pop in with it when you have the new one and we can get you all checked in when its open :-)
Second booking
It’s the second time I’ve booked with Hayes travel Southport. Rebecca is knowledgeable and patient. She listens to what you want, your budget and advises you accordingly. There is no pressure just guidance, I will be booking again!
July 12, 2026
Reply from Hays Travel - Southport
Thank you very much for your excellent review we appreciate your feedback. We look forward to assisting you again in the future.
Polite welcoming staff
Polite welcoming staff. Helped answer all my questions. Helped me sort out my disability issues.
July 19, 2026
Reply from Hays Travel - Southport
Thank you Brian for your lovely review we appreciate your feedback.
Great communications from your staff
Great communications from your staff. Service with a smile and quick to help the customer.
July 10, 2026
Reply from Hays Travel - Southport
Thank you so much for such a lovely review.
Reply from Hays Travel - Southport
Thank you for your lovely review we appreciate the feedback and look forward to looking after your booking for you.
Knowledgeable staff
Friendly, helpful. Made good suggestions about potential alternatives
July 15, 2026
Reply from Hays Travel - Southport
Thank you Marlyn, If you need further assistance please let us know - Team Southport
Helpful staff
Helpful staff. Very informative. Booking was easy. Great service. Thank you
July 12, 2026
Reply from Hays Travel - Southport
Thank you for a lovely review and if you need further assistance please let us know - Team Southport
Easy peasy!
Rebecca was super helpful, friendly, she couldn’t have made the process any easier. Great communications
Thank you Rebecca x
July 12, 2026
Reply from Hays Travel - Southport
Thank you for a great review on our Rebecca. She's always helpful and making booking super enjoyable for our customers. - Team Southport
Excellent service
Excellent service. Always helpful and friendly staff. Pleasure to deal with Alyson.
July 9, 2026
Reply from Hays Travel - Southport
Thank you Mary for the lovely review. Always a pleasure a help and if you need further assistance please let us know. - Team Southport
Southport branch always gives excellent…
Southport branch always gives excellent service. The staff are friendly and knowledgeable. Just booked via Alison who always goes the extra mile.
July 9, 2026
Reply from Hays Travel - Southport
Thank you for your excellent review. We really appreciate your feedback and look forward to assisting you again in the future.
I wish I would have booked all my…
I wish I would have booked all my holidays with Alyson at the Southport branch
July 8, 2026
Reply from Hays Travel - Southport
Aaaww thank you so much. This is a lovely review. You've made my day. Alyson
Reply from Hays Travel - Southport
Thank you for your lovely feedback :-)
The staff at Hayes travel in Southport…
The staff at Hayes travel in Southport are amazing, helpful, attentive, chatty and helpful making the whole booking experience no trouble.
July 8, 2026
Reply from Hays Travel - Southport
Thank you Tina! Always happy to see you and the family and happy to help when we can. - Team Southport
Natalie was the agent who handled our…
Natalie was the agent who handled our enquiry was most helpful and managed to answer all our questions to our complete satisfaction which resulted in me making a cruise booking.
July 7, 2026
Reply from Hays Travel - Southport
Good Morning, Mr Jones,
Thank you so much for this lovely review it is always a pleasure to serve you, I look forward to talking again soon.
Many thanks,
Natalie, Hays Travel Southport
Agent very helpful
Agent very helpful, polite and friendly throught our visit. Found a holiday that met expectations , despite a number of specific challenges etc
July 5, 2026
Reply from Hays Travel - Southport
Thank you for the lovely review Mr Anderson. A pleasure booking you all :-)
Excellent service as usual
Excellent service as usual. The reason we return to Hays every time with our travel plans. It takes the hassle and concern out of the equation and explores all options with ease. Thank you Laura.
July 3, 2026
Reply from Hays Travel - Southport
Good Afternoon, Mr Holmes,
Thank you so much for this lovely review, it was our pleasure. It is so lovely to hear about your positive experience and we look forward to seeing you in store again soon.
Very efficient and friendly service
June 30, 2026
Reply from Hays Travel - Southport
Thank you for your lovely review we really appreciate your feedback.
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