Jan’s experience in the travel world was very evident when we booked our holiday! We left with a holiday booked & paid for, and are now able to relax and look forward to it! We had done a lot of resea... See more
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We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have... See more
Company replied
Our experience with booking with Hays travel has been a breeze, with great service from Ethan at St Andrew's branch, he has been fantastic throughout the whole booking process from start to finish, r... See more
Company replied
Excellent service yet again from Kath. Friendly and professional service and offer great advice which we took and are now looking forward to our holiday
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Bell Street, KY16 9UR, St Andrews, United Kingdom
- 01334756087
5.0
Excellent
656 reviews
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Helpful travel agent .
August 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really helpful people
Really helpful people. Worked hard to find what we wanted. Excellent service all round. Thanks Jan and Kath.
August 18, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback . Nice to have a holiday to look forward too
Excellent service yet again from Kath
Excellent service yet again from Kath. Friendly and professional service and offer great advice which we took and are now looking forward to our holiday
August 18, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Glad Kath managed to get your holiday all booked and you have something to look forward too
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Kath the manageress listen to what I…
Kath the manageress listen to what I wanted for weekend break in London & arranged accommodation & train travel very quickly & efficiently
August 18, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely time in London
Holiday Booking …
Jan’s experience in the travel world was very evident when we booked our holiday! We left with a holiday booked & paid for, and are now able to relax and look forward to it! We had done a lot of research previously and the prices we paid were very similar to booking online ourselves, but much easier!
August 6, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Brilliant as always
As always Jan was on the ball. Gave her the dates , an idea of some of the places we would like to visit. Some great suggestions and holiday booked.
August 4, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Cath was very thorough and helpful when…
Cath was very thorough and helpful when we booked our trip
August 2, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes
Jan was great as always.
August 1, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes
Jan always goes above and beyond to…
Jan always goes above and beyond to make a holiday the best possible!.
July 25, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback.. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Jan was brilliant at getting our cruise…
Jan was brilliant at getting our cruise and flight package sorted. She's friendly and very knowledgeable and goes above and beyond to get what you require.
July 28, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you enjoy your cruise
Jan at St Andrews office is very…
Jan at St Andrews office is very knowledgeable & very friendly & helpful.
July 23, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Glad you have a holiday to look forward too
We wouldn’t book our holidays anywhere…
We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have a clue where we even want to go! We’ve booked All inclusive hotels, a big Florida trip and several villa holidays and we’ve always been delighted with every aspect of the service. Having everything taken care of, including car hire, booking our seats and making sure we’re kept up to date with any changes gives us real peace of mind and makes sure that our holidays mean we can switch off and relax ☺️
July 22, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. So glad you are happy with Jan's service and she has got you another holiday to look forward too
Professionalism and friendliness of the…
Professionalism and friendliness of the staff as always.
July 19, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Glad you have a holiday to look forward too
The usual first rate service from Jan
The usual first rate service from Jan. pleased to be able to start booking again
July 16, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Happy to hear you are ready to start travelling again
The expertise of the team in the shop…
The expertise of the team in the shop in St Andrews their knowledge and friendliness first class.
July 16, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Jan completed our booking for 6 people…
Jan completed our booking for 6 people quickly and efficiently. First class service. 10 out of 10.
July 7, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Glad Jan managed to get you all sorted. Have a lovely time
Kath
As usual Kath was extremely helpful. Made me feel at ease when booking. She is a real credit to your company.
July 14, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive feedback. We really appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
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