Hays Travel - Swindon Regent St Reviews 

987
TrustScore 5 out of 5

4.9

74 Regent Street, SN1 1LA Swindon, GB


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Rated 5 out of 5 stars

Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more

Company replied

Rated 5 out of 5 stars

Staff are very friendly and knowledgeable. They take their time to find you the holiday you want. Nothing is too much trouble. We now use Hays Swindon for all our holiday bookings as it's great servi... See more

Company replied

Rated 5 out of 5 stars

We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have h... See more

Company replied

Rated 5 out of 5 stars

Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 74 Regent Street, SN1 1LA, Swindon, United Kingdom

  • 01793238987

4.9

Excellent

TrustScore 5 out of 5

987 reviews

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4.9

All reviews

(987)

121,628 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent Service, told us everything we needed to know all thanks to Rosie in the Swindon agents

July 22, 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with excellent service and all the information you needed.

Rated 5 out of 5 stars

Warm and welcome team

All the staff are warm and welcoming. Not the first time the team at hays have organised a big family holiday for us. They make it as stress free and straight forward as it can meet and work very hard ticking all the boxes on request. On this occasion Rosie in the Swindon brings has been phenomenal. Thank you

July 8, 2026
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Reply from Hays Travel - Swindon Regent St

Thank you so much for your wonderful review and for booking with us again! We are so pleased to hear that our team made your family holiday planning stress-free and that all your requests were met. We appreciate your kind words!

Rated 5 out of 5 stars

Both Eileen and Ben were very attentive…

Both Eileen and Ben were very attentive showed us lots of pictures wrote down what we wanted and came up with a very good price. We are a party of four adults and Ben was excellent at his job.

July 29, 2026
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Reply from Hays Travel - Swindon Regent St

thank you for your wonderful feedback! We are so pleased to hear that our team provided such attentive service and found a great price for your group. We appreciate your kind words.

Rated 4 out of 5 stars

The friendliness and warmth of the…

The friendliness and warmth of the staff. The staff listened to my request for a specific holiday and made various enquiries resulting in a planned holiday that my friends and I will certainly enjoy next year. Keep up the good work

July 28, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure to get this booked for you!

Rated 5 out of 5 stars

Couldn’t have been more helpful

Couldn’t have been more helpful.
Had all the answers to our questions.
Came up with a great holiday recommendation and a good deal.
Thank you.

July 26, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

Very friendly staff always willing to…

Very friendly staff always willing to help and find best holiday for you nothing is any trouble

July 26, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

The young girl Emily was brilliant

The young girl Emily was brilliant. We booked a cruise and a 5 day break for my husband. Nothing was too much as we had a few questions on each Holiday.
She was very good with her advice thank you Emily

July 17, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

We were approached by Emma when we…

We were approached by Emma when we entered the agency in a friendly and helpful approach! She helped us by truthfully telling us the facts good and bad about other cruise operators and when we asked about a cruise we were interested in she invited us to sit down and was very helpful in answering our questions and we were very happy to book our cruise with her expert knowledge. She has offered after sales care and we would definately recommend Hays travel to family and friends!

July 23, 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your 5* review! It was lovely meeting you both and it was my pleasure to help you book your cruise. :)

Rated 5 out of 5 stars

Happy Holiday booking with Hays Travel!

My sister and I came to Hays Travel, Regent st, Swindon for advice on a cruise, Emily helped us and talked us through our options and helped us make the right decision for us as it is our first cruise.
I would like to thank Emily for her customer service and patience and explaining everything, we will be looking forward to our holiday and will definitely be back to Hays to book again.

July 21, 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. It's fantastic to know that our colleague provided excellent service and patience when booking your first cruise. We truly appreciate your kind words and look forward to helping you with your next adventure!

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

Amazing customer service …

We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have had challenges with the tour operator’s app she goes above and beyond to resolve any stressors. Emma is an absolute credit to Hays; we will be back next year to book with her again.

July 12, 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful staff who understood my requirements and provided great service. I felt confident in dealing with Ben.

July 18, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure!

Rated 5 out of 5 stars

Went into hayes in Swindon yesterday…

Went into hayes in Swindon yesterday and was met with the Agent BEN he is the most helpful man I have ever booked holidays with! Absolutely nothing is to much trouble his knowledge is 100% a lovely guy and will be definitely booking holidays agin with him 👍

July 17, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure as always :)

Rated 5 out of 5 stars

Staff is lovely and friendly

Staff is lovely and friendly

July 14, 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your lovely review :) It was our pleasure to book you again.

Rated 5 out of 5 stars

ent customer service from Emma

Excellent customer service from Emma, very friendly and helpful.

July 7, 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

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