Hays Travel - The Gyle Reviews 

Joan was friendly,open & easy to talk to.Joan demonstrated a real passion for the job she does.It was clear that Joan cared about us as customers and wanted to make sure we were aware of all the options avaialable & ultimately happy with our final choice.

The agent who booked my ticket, was very efficient and helpful.
Nothing was too much trouble.

The booking process was straightforward very pleasant and helpful would definitely book future holidays holidays with this company we booked this holiday on the 21st August 26

I came in to book a holiday to Cyprus. Liam was very patient & understanding, Liam was very helpful to help me to get the right deal for me. Im very happy with the service I received ☺️

Joan understood exactly what we were looking for from our Cruise and also offered some excellent advice.

Quick and easy to book found the perfect holiday with excellent staff who we now know Joan was fantastic.

Very helpful assistant also very knowledgable, patience as we were changing from one holiday to another.

Joan was very patient and thorough searching for several options.

It was o trouble for the lady who helped us to take the time to find us the break we wanted

Liam went above and beyond help and patience whilst helping us to find a holiday that suited everyone.

Very helpful agent

Always good service and advice. Once again thank you Joan and team.

The staff are very attentive to individual needs. You always feel as if you are the most important person looking for a holiday.

Once again we had excellent service from Jane, all the other people we have dealt with at the gyle over the years have been friendly and helpful, difficult to say how you can Improve

The staff at Hays were very welcoming and helpful. They ensured that all our requests were met to our satisfaction which means that we can look forward to our holiday knowing everything has been taken care of. We will definitely use Hays again in the future. Thank you Liam and Jemma and all the staff.

The staff in the branch were so helpful and welcoming.
Joan who managed my booking for my trip to India was very personable, chatty and interested in my holiday. Joan took time to go over all the booking details, make sure everything was covered and answer any questions.
A very positive experience.

The time taken for detail etc regarding holiday, nothing too much trouble

Called in recently to find out if there was an opportunity to secure a holiday to Cyprus. I called into the Gyle centre Hays branch on two consecutive days, and was helped, very professionally, by two friendly staff. I thank them and, indeed, all the staff. Excellent!

Yesterday I had the absolute pleasure of going into Hay’s Travel at The Gyle and booking my trip to Australia and NZ in the near distant future. I had Liam as my Travel Agent and his Professionalism, Customer Service and effort he put in was second to none, and went out of Ihis way for me on all levels, just to find the right Travel Itinerary for one self. Also an amazing shout out to Emma & Skye for assisting and staying open for me later to get my arrangements done and over the line. I can’t thank you guys enough for what you done for me, it feels Surreal. And thank you Liam - Top Man and the Gyle Hay’s team for going out of your way for me, much appreciated..

Craig 👊🏼